Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11497 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 25, 2019 — Rated 10 out of 10 by S.J. Zerorez Boise
What do you like about our products and services?

You stand by your service. Had to have technician return for second treatment on stubborn stain. They promptly came a second time, with smiles on their faces, and completed the job to my satisfaction

Report a concern   September 25, 2019 — Rated 9 out of 10 by Tammy and Mason Plaisted Zerorez Boise
What do you like about our products and services?

Very friendly. On time. Explained everything in great detail. Carpets look and feel amazing.

Report a concern   September 24, 2019 — Rated 10 out of 10 by J.L. Zerorez Boise
What do you like about our products and services?

Your worker was very professional and efficient.

Report a concern   September 24, 2019 — Rated 10 out of 10 by N.J. Zerorez Boise
What do you like about our products and services?

Quick and convenient

Report a concern   September 24, 2019 — Rated 10 out of 10 by D.D. Zerorez Boise
What do you like about our products and services?

On time. Great job in cleaning areas requested. Tech very professional; 2nd time cleaned carpets. Thorough job of cleaning sectional couch.

Report a concern   September 24, 2019 — Rated 10 out of 10 by D.C. Zerorez Boise
What do you like about our products and services?

Appreciate the promptness and attention to detail your service and its representatives provide. Will definitely call on you again. Thank you.

Report a concern   September 23, 2019 — Rated 6 out of 10 by J.K. Zerorez Boise
How did we disappoint you and what can we do to make things right?

The job was ok. I did like that the carpets dried pretty quickly and there was no wet carpet smell to deal with while it was drying out.

Report a concern   September 23, 2019 — Rated 10 out of 10 by W.W. Zerorez Boise
What do you like about our products and services?

No crunchy carpet, no odors, no chemicals.

Report a concern   September 23, 2019 — Rated 10 out of 10 by Chris Colombana Zerorez Boise
What do you like about our products and services?

Great service, beautiful results!

Report a concern   September 23, 2019 — Rated 10 out of 10 by Wendy Barrington Zerorez Boise
What do you like about our products and services?

Zack was very professional and explained the services he would perform, carpets are very clean, price is reasonable.

Report a concern   September 22, 2019 — Rated 10 out of 10 by Michelle Jerome Zerorez Boise
What do you like about our products and services?

We had an awesome experience. Our technician was knowledgeable and pleasant and did a great job!!

Report a concern   September 22, 2019 — Rated 7 out of 10 by D.J. Zerorez Boise
What could we do to improve?

Be more consistent with your pricing. We have used your service for three years with our cleaning areas remaining the same for each year. Between year one and two, the price increased $10.70. However this year the quoted price was a $68 increase. We questioned Austin about the HUGE increase and he dropped it $30, which is still $38 increase over last year. Can you explain this? Any further increase will discourage us from using your service.

Report a concern   September 22, 2019 — Rated 10 out of 10 by T.H. Zerorez Boise
What do you like about our products and services?

Fast response time, extremely diligent and careful workers, amazing cleaning.

Report a concern   September 22, 2019 — Rated 10 out of 10 by Mark Hendrickson Zerorez Boise
What do you like about our products and services?

We will never use anyone else. Awesome service thanx.

Report a concern   September 21, 2019 — Rated 10 out of 10 by A.B. Zerorez Boise
What do you like about our products and services?

Everything

Report a concern   September 20, 2019 — Rated 9 out of 10 by P.T. Zerorez Boise
What do you like about our products and services?

Good, knowledgeable workman--did a great job.

Report a concern   September 20, 2019 — Rated 10 out of 10 by K.A. Zerorez Boise
What do you like about our products and services?

Friendly technician

Report a concern   September 20, 2019 — Rated 10 out of 10 by C.K. Zerorez Boise
What do you like about our products and services?

Very professional! Love the fresh clean smell of the carpets.

Report a concern   September 20, 2019 — Rated 5 out of 10 by L.R.G. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Left my carpets very wet.

Report a concern   September 20, 2019 — Rated 7 out of 10 by L.B. Zerorez Boise
What could we do to improve?

Tech wore shoe covers but then drug dirty hoses from outside all over the floors. Not sure how to improve that but it would be very nice to not have to clean other floors now.

Report a concern   September 19, 2019 — Rated 10 out of 10 by L.P. Zerorez Boise
What do you like about our products and services?

Prompt and professional!

Report a concern   September 19, 2019 — Rated 10 out of 10 by J.W. Zerorez Boise
What do you like about our products and services?

My carpets look cleaner and stay cleaner longer than other carpet cleaners I have used.

Report a concern   September 19, 2019 — Rated 10 out of 10 by Mike Grossman Zerorez Boise
What do you like about our products and services?

Sent long review to Google last night.

Have already told my daughters with pics. Also one daughter is a realtor and is always looking for good vendors that make homes look good .

Report a concern   September 19, 2019 — Rated 10 out of 10 by J.N. Zerorez Boise
What do you like about our products and services?

Sebastian was pleasant starting with his 8:45 a.m. call until he completed the job two hours later after cleaning five rooms and a hall. He took time to have me check out the difference in our carpeting between where he had cleaned and not cleaned. A noticeable change. Even though it was a rainy day, the carpet was dry in just a few hours and we are enjoying the look and feel of a very clean rug. Thank you Zerorez and Sebastian.

Report a concern   September 19, 2019 — Rated 10 out of 10 by Bob Ashworth Zerorez Boise
What do you like about our products and services?

Matt the technician was knowledgeable, courteous, and efficient. He did a great job.

Report a concern   September 18, 2019 — Rated 10 out of 10 by Heather Fariss Zerorez Boise
What do you like about our products and services?

Thanks Austin!

Report a concern   September 18, 2019 — Rated 9 out of 10 by D.L. Zerorez Boise
What do you like about our products and services?

Technicians were prompt and thorough. Did a nice job.

Report a concern   September 18, 2019 — Rated 6 out of 10 by G.D. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Rooms still have smell from puppy urine

Report a concern   September 18, 2019 — Rated 10 out of 10 by S.P. Zerorez Boise
What do you like about our products and services?

On time, good job, friendly

Report a concern   September 17, 2019 — Rated 10 out of 10 by George Black Zerorez Boise
What do you like about our products and services?

Great Products and service. Tech was very knowledgable about the service and products.


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