Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11497 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 26, 2019 — Rated 10 out of 10 by Angie Buffalin Zerorez Boise
What do you like about our products and services?

thorough cleaning and quick to dry. looks great! I appreciate the ease of scheduling and communication from the tech.

Report a concern   October 25, 2019 — Rated 10 out of 10 by Maribel Kevin Atha Zerorez Boise
What do you like about our products and services?

I have 4 dog's :) and the products is fantastic no harmful for pets

John explained all the procedures very nice person and caring.

Report a concern   October 25, 2019 — Rated 10 out of 10 by S.N. Zerorez Boise
What do you like about our products and services?

Wait until I have the job done, OK?
I like my past experiences with Zerorez.

Report a concern   October 25, 2019 — Rated 10 out of 10 by T.K. Zerorez Boise
What do you like about our products and services?

We've only used Zerorez for about 5 years now. With 2 cats and 1 dog, the smells in our living room carpet can get overpowering from time to time - but thanks to your special pet odor treatment, you always leave the carpet smelling brand new.

Thank you so very much!! You're worth every penny.

Report a concern   October 25, 2019 — Rated 10 out of 10 by Darlene Grunberg Zerorez Boise
What do you like about our products and services?

John was so knowledgeable and friendly. If he did not know an answer to one of my questions he would find the correct answer and tell me. He shared how our would floors could look new. That eas awesome.

Report a concern   October 24, 2019 — Rated 10 out of 10 by M.K. Zerorez Boise
What do you like about our products and services?

The gentlemen who cleaned our carpet were very knowledgeable and professional. Thank you!

Report a concern   October 24, 2019 — Rated 8 out of 10 by C.T. Zerorez Boise
What could we do to improve?

The price was just a bit high I felt like. You did do a quality job so I will always recommend you as the best in that department but I wouldn't call you the most budget friendly option.

Report a concern   October 24, 2019 — Rated 10 out of 10 by David Grainger Zerorez Boise
What do you like about our products and services?

Your technician was very professional and did an excellent job doing my carpets and tile! Thank you!

Report a concern   October 24, 2019 — Rated 10 out of 10 by Suzanne WIlliams Zerorez Boise
What do you like about our products and services?

How well it cleaned my carpets

Report a concern   October 23, 2019 — Rated 10 out of 10 by L.F. Zerorez Boise
What do you like about our products and services?

They are natural, there is no chemical residue or yucky smell when they are finished. Just fresh clean carpet.

Report a concern   October 23, 2019 — Rated 10 out of 10 by B.C. Zerorez Boise
What do you like about our products and services?

Our technician was efficient, thorough, and very friendly!

Report a concern   October 23, 2019 — Rated 8 out of 10 by R.R. Zerorez Boise
What could we do to improve?

Furniture cleaning

Report a concern   October 22, 2019 — Rated 10 out of 10 by J.C. Zerorez Boise
What do you like about our products and services?

The technician was very knowledgeable and thorough, explaining the process and answering all my questions. He was very professional and did a great job cleaning our carpet. I will definitely be using them again!!

Report a concern   October 22, 2019 — Rated 10 out of 10 by Beth Wilder Zerorez Boise
What do you like about our products and services?

My carpets are very soft after they dry. I love to walk barefoot through the house. The Technicians are very polite, professional and honest. I've been using Zero rez for about 8 years now and wouldn't call anyone else.

Report a concern   October 22, 2019 — Rated 2 out of 10 by M.B. Zerorez Boise
How did we disappoint you and what can we do to make things right?

I tried zerorez base on the reviews. The cost plus the extra upsale items were much more than the company I have used for years. For the expense my expectations were for better results.

Report a concern   October 22, 2019 — Rated 10 out of 10 by J.P. Zerorez Boise
What do you like about our products and services?

Great job and service! Thank you!

Report a concern   October 22, 2019 — Rated 10 out of 10 by Jae Powers Zerorez Boise
What do you like about our products and services?

My carpets look great!

Report a concern   October 22, 2019 — Rated 10 out of 10 by S.G. Zerorez Boise
What do you like about our products and services?

carpets were not crunchy when they dried

Report a concern   October 22, 2019 — Rated 7 out of 10 by N.N. Zerorez Boise
What could we do to improve?

The carpet had a crunchy feel to it-like there was a residue left on it. The cleaner was pushy with the protectant. I didn’t want it but he was so pushy i ended up getting it.

Report a concern   October 21, 2019 — Rated 10 out of 10 by J.A. Zerorez Boise
What do you like about our products and services?

I am a repeat customer because I feel you do a great job and my carpets look great after they have been cleaned. When I did have a problem you took immediate care of it. I have recommended you to all my neighbors and friends. Your employee are always friendly and very helpful.

Report a concern   October 21, 2019 — Rated 10 out of 10 by T.M. Zerorez Boise
What do you like about our products and services?

Zach was very professional and communicated well. Job was performed professionally taking care not to dirty or damage our home.

Report a concern   October 21, 2019 — Rated 10 out of 10 by B.C. Zerorez Boise
What do you like about our products and services?

I have been using Zerorez for years. They show up on time and do a great job.

Report a concern   October 20, 2019 — Rated 10 out of 10 by Erin Olive Zerorez Boise
What do you like about our products and services?

I like that you use no shampoos. You guys always got back to me quickly and answered all my questions. The gentleman who cleaned our carpet showed up on time and was very nice and knowledgeable and did a great job on our carpet.

Report a concern   October 20, 2019 — Rated 8 out of 10 by E.K. Zerorez Boise
What could we do to improve?

We’ve used Zerorez before and the results are great. I wasn’t happy this time because we called in and requested a certain number of rooms and was quoted a price. When the Rep. got to our house one room was missing from his list. It was just frustrating to pay more than I had planned on paying.
He did a great job on our carpets so no complaints there.

Report a concern   October 20, 2019 — Rated 10 out of 10 by Dawn and Tom Maxwell Zerorez Boise
What do you like about our products and services?

Thank you Zerorez Boise for cleaning up our carpets and leaving no yuck behind. Our carpet cleaning associate was very kind and courteous.

Report a concern   October 19, 2019 — Rated 10 out of 10 by J.C. Zerorez Boise
What do you like about our products and services?

Great service. They were able to work around my schedule and did a great job on the carpet. Their technician was caring about our situation and worked with us.

Report a concern   October 19, 2019 — Rated 8 out of 10 by D.T. Zerorez Boise
What could we do to improve?

I can’t see much of an improvement in the carpet.

Report a concern   October 19, 2019 — Rated 10 out of 10 by T.T. Zerorez Boise
What do you like about our products and services?

Thorough - fast - happy with all of it!

Report a concern   October 19, 2019 — Rated 10 out of 10 by Doug Dillon Zerorez Boise
What do you like about our products and services?

Everything was great from the service to the finished product. Zerorez brought my carpet back to life.

Report a concern   October 19, 2019 — Rated 10 out of 10 by Ray Polzin Zerorez Boise
What do you like about our products and services?

Great service. Technicians were on schedule and answered all my questions professionally.


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