Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10978 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 18, 2019 — Rated 10 out of 10 by D.M. Zerorez Boise
What do you like about our products and services?

Technicins were prompt and explained their product very thoroughly. Everything went ver smoothly. carpets dried very quickly and looked great. Thanks

Report a concern   June 18, 2019 — Rated 10 out of 10 by S.P. Zerorez Boise
What do you like about our products and services?

The carpet cleaner called ahead...was very prompt...efficient...careful with my furniture...and friendly. I was very pleased!

Report a concern   June 17, 2019 — Rated 10 out of 10 by S.S. Zerorez Boise
What do you like about our products and services?

Technician was helpful, careful, and cared about my carpet cleaning needs.

Report a concern   June 17, 2019 — Rated 10 out of 10 by Sam Davila Zerorez Boise
What do you like about our products and services?

Dave and his staff from the point of contact till the job was done are TOP NOTCH. I highly recommend them.

Sam Davila
Peregrine Fund
Maintenance Specialist

Report a concern   June 17, 2019 — Rated 10 out of 10 by S.L. Zerorez Boise
What do you like about our products and services?

The carpet looks great and Zach was exceptionally polite and accommodating!!!

Report a concern   June 17, 2019 — Rated 4 out of 10 by M.H. Zerorez Boise
How did we disappoint you and what can we do to make things right?

The carpet looked cleaner, but we vacuumed about 3 hours after it was finished and filled the canister up with dirt and dog hair. My husband was less than impressed and send you a not very nice text. For the $375 we spent, there should not have been any dirt/hair left in the carpet so I'm not sure I would recommend you or use you again.

Report a concern   June 17, 2019 — Rated 10 out of 10 by Scott Springer Zerorez Boise
What do you like about our products and services?

Great service, would highly recommend again!

Report a concern   June 16, 2019 — Rated 10 out of 10 by D.Y. Zerorez Boise
What do you like about our products and services?

Kind and willing to help. On time.

Report a concern   June 16, 2019 — Rated 10 out of 10 by C.C. Zerorez Boise
What do you like about our products and services?

Fast, courteous, and do a great job getting carpets clean!

Report a concern   June 15, 2019 — Rated 10 out of 10 by Vinita Shaul Zerorez Boise
What do you like about our products and services?

Love this company. Awesome employees, leaves my 19 year old carpet looking like new! I’ve already recommended Zerorez to my sister and sister-in-law......yep......they love them too! Kudos for a job well done!

Report a concern   June 15, 2019 — Rated 10 out of 10 by Chad Garrett Zerorez Boise
What do you like about our products and services?

Zerorez was great and so was Matthew. They cleaned our living room and the stairs. Matthew answered all my questions.It was our first time. Great service!!!

Report a concern   June 15, 2019 — Rated 10 out of 10 by G.F. Zerorez Boise
What do you like about our products and services?

To always make it right when it doesn’t turn out like you would hope it would.

Report a concern   June 15, 2019 — Rated 10 out of 10 by P.F. Zerorez Boise
What do you like about our products and services?

David did a fantastic job.

Report a concern   June 15, 2019 — Rated 10 out of 10 by M.T. Zerorez Boise
What do you like about our products and services?

Just great overall

Report a concern   June 14, 2019 — Rated 10 out of 10 by J.Y. Zerorez Boise
What do you like about our products and services?

Fairly priced with the best quality of service and cleaning I have ever had in carpet cleaning. Thank you for doing such a fabulous job every time!

Report a concern   June 14, 2019 — Rated 10 out of 10 by J.C. Zerorez Boise
What do you like about our products and services?

Technician was awesome!

Report a concern   June 14, 2019 — Rated 10 out of 10 by D.C. Zerorez Boise
What do you like about our products and services?

Friendly staff and they’ve always been on time and very courteous. Many times they’ve removed stains I thought would never come out.

Report a concern   June 14, 2019 — Rated 10 out of 10 by Peggy Miller Zerorez Boise
What do you like about our products and services?

The service staff were friendly and professional. They explained the cleaning process and answered all of my questions. They did an excellent job on the carpet. I am very pleased with the outcome. I was especially pleased with how quickly the carpet dried.

Report a concern   June 14, 2019 — Rated 10 out of 10 by B.L. Zerorez Boise
What do you like about our products and services?

I very much appreciated our tech's knowledge of what he could do to remedy the piddle accidents of our new puppy! He asked if the puppy was now house trained in order to not "waste" our money by carpet treatment too early, and thankfully we could say yes so he gave us our options. He was patient in giving us the options with prices to help us make the right decision. We are very pleased with Zerorez!

Report a concern   June 13, 2019 — Rated 10 out of 10 by Lori Holcomb Zerorez Boise
What do you like about our products and services?

Very friendly and done an awesome job

Report a concern   June 13, 2019 — Rated 10 out of 10 by H.R. Zerorez Boise
What do you like about our products and services?

Professional and efficient. Very happy!

Report a concern   June 13, 2019 — Rated 10 out of 10 by Colleen Holtz Zerorez Boise
What do you like about our products and services?

Efficient and great communications! Jamie was excellent and hard working!

Report a concern   June 13, 2019 — Rated 10 out of 10 by M.H. Zerorez Boise
What do you like about our products and services?

He was extremely gracious and did an excellent job.

Report a concern   June 13, 2019 — Rated 2 out of 10 by L.D.L.P. Zerorez Boise
How did we disappoint you and what can we do to make things right?

The time before this last we were very happy with the results and service.

This last time we paid more and the carpet looks terrible. I can do a better job with the hover carpet shampooer that I have in my garage.

I’m home recovering from surgery so at this time there is not much you can do.

Report a concern   June 12, 2019 — Rated 10 out of 10 by Carl Glenn Zerorez Boise
What do you like about our products and services?

Courteous knowledgeable and hard-working professional that gets the job done effectively.

Report a concern   June 11, 2019 — Rated 9 out of 10 by J.M. Zerorez Boise
What do you like about our products and services?

Was on time and did a good job on the carpets

Report a concern   June 11, 2019 — Rated 10 out of 10 by M.W. Zerorez Boise
What do you like about our products and services?

Very knowledgeable, fast, expertise, and professional.

Report a concern   June 11, 2019 — Rated 10 out of 10 by C.E. Zerorez Boise
What do you like about our products and services?

Fantastic service and great results on beige car seats. Thanks.

Report a concern   June 11, 2019 — Rated 10 out of 10 by Paula Mandeville Zerorez Boise
What do you like about our products and services?

David was very professional by calling ahead and telling me what time he would be there and then he showed up exactly on time. He did a very good job on both the carpeting and upholstery and everything dried quickly. I would definitely recommend Zerorez.

Report a concern   June 11, 2019 — Rated 10 out of 10 by A.S. Zerorez Boise
What do you like about our products and services?

Very easy sign up website, Sean called to say he was running early and if it was ok to come early. He arrived at the new earlier time, on time. Sean was very friendly, performed the job to perfection, and asked before he left, if there was anything more he could do. Great company and great service! A+


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