Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10978 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 18, 2020 — Rated 0 out of 10 by V.D. Zerorez Boise
How did we disappoint you and what can we do to make things right?

For the money, being charged extra for each spot above the basic cost of the cleaning is ridiculous. . The overall cleaning process was inadequate and using a Bissell home cleaner would likely have been better at removing spots.

Report a concern   April 18, 2020 — Rated 10 out of 10 by Rexford Wilkosz Zerorez Boise
What do you like about our products and services?

High quality work and polite staff.

Report a concern   April 17, 2020 — Rated 10 out of 10 by C.C.M. Zerorez Boise
What do you like about our products and services?

A great job was done on our furniture it looks like new. They also cleaned our wood floor and did a terrific job.
We have used people for years and have never been disappointed. Thank you for years great service. 👍👍👍

Report a concern   April 17, 2020 — Rated 10 out of 10 by Shelise Grigg Zerorez Boise
What do you like about our products and services?

Cleaned up nicely. Helpful technician!

Report a concern   April 17, 2020 — Rated 10 out of 10 by G.S. Zerorez Boise
What do you like about our products and services?

Environmentally friendly

Report a concern   April 17, 2020 — Rated 10 out of 10 by M.P. Zerorez Boise
What do you like about our products and services?

Nick thank you so much!! Excellent job

Report a concern   April 17, 2020 — Rated 10 out of 10 by D.H. Zerorez Boise
What do you like about our products and services?

I did not necessarily think that the carpet cleaning was anything above and beyond, aside from the time to dry....that was nice. What was really special was the knowledge base and friendly demeanor that the employee had. It was great to work with someone that had by best interests in mind and who also provided quality work. Thank you Zerorez!

Report a concern   April 16, 2020 — Rated 10 out of 10 by B.R. Zerorez Boise
What do you like about our products and services?

That everything is environmentally friendly to my family, and that soap/detergent or anything else that will leave a residue isn’t used on our carpet.

Report a concern   April 15, 2020 — Rated 10 out of 10 by D.P. Zerorez Boise
What do you like about our products and services?

nice young man, friendly

Report a concern   April 15, 2020 — Rated 10 out of 10 by C.A. Zerorez Boise
What do you like about our products and services?

My rugs look great...I hope the scotch guard product I had put on them works.

Report a concern   April 15, 2020 — Rated 10 out of 10 by L.K. Zerorez Boise
What do you like about our products and services?

Very thorough. Carpets are clean and smell fresh!

Report a concern   April 15, 2020 — Rated 10 out of 10 by S.D. Zerorez Boise
What do you like about our products and services?

The carpets look and smell great! The technician was professional and friendly.

Report a concern   April 15, 2020 — Rated 10 out of 10 by Beth Wilder Zerorez Boise
What do you like about our products and services?

The service techs are top notch. Very polite and friendly while maintaining their professionalism. I've been using Zerorez exclusively for several years and I have no intention of changing.

Report a concern   April 14, 2020 — Rated 10 out of 10 by D.P. Zerorez Boise
What do you like about our products and services?

I'm powered water

Report a concern   April 14, 2020 — Rated 10 out of 10 by B.G. Zerorez Boise
What do you like about our products and services?

All of the spots were removed.Carpet looked really nice. With all that is going on here, I forget the gentlemans name, that cleaned the carpet. He was very professional,, well mannered. I would rate him excellent. Job was done at 10566 W K Bar T Dr. Boise 83709. Thank him for us.

Report a concern   April 14, 2020 — Rated 10 out of 10 by M.B. Zerorez Boise
What do you like about our products and services?

Great service, technicians were very friendly and knowledgeable.

Report a concern   April 13, 2020 — Rated 9 out of 10 by P.C. Zerorez Boise
What do you like about our products and services?

Everything looked nice when it was done. Steve did a good job.

Report a concern   April 13, 2020 — Rated 10 out of 10 by L.E. Zerorez Boise
What do you like about our products and services?

Great service and carpets look great and my duct are clean and smells fresh in the house

Report a concern   April 13, 2020 — Rated 10 out of 10 by I.R. Zerorez Boise
What do you like about our products and services?

The tech was great very knowledgeable and answered all my questions and concerns. I think the products are great we would definitely us Zerorez again in the future and recommend them as well.

Report a concern   April 12, 2020 — Rated 10 out of 10 by Boise Acupuncture Co Op Zerorez Boise
What do you like about our products and services?

We’ve used your services twice now and both times we have been happy with the results. The carpets look great. Thank you.

Report a concern   April 12, 2020 — Rated 8 out of 10 by S.A. Zerorez Boise
What could we do to improve?

Service provider could have been wearing a mask while in our house.

Report a concern   April 11, 2020 — Rated 10 out of 10 by C.S. Zerorez Boise
What do you like about our products and services?

The service was outstanding and your representative answered all our questions politely and in detail. Give him a RAISE!

First name removed and Connie Last name removed

Report a concern   April 10, 2020 — Rated 9 out of 10 by D.F. Zerorez Boise
What do you like about our products and services?

Professional, timely, carpets look great.

Report a concern   April 10, 2020 — Rated 10 out of 10 by Millicent Parker Zerorez Boise
What do you like about our products and services?

Fresh clean smell carpets came out beautifully.. love love the stone that was cleaned looks new.. wonderful job Nick and his partner were professional and did an excellent job

Report a concern   April 10, 2020 — Rated 10 out of 10 by Mike Sciales Zerorez Boise
What do you like about our products and services?

They work as advertised. Cannot ask for better than that!

Report a concern   April 7, 2020 — Rated 2 out of 10 by C.I. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Paid over $200 to have one room cleaned and enzyme treatment applied. No furniture moving, no vacuuming, etc. My carpet doesn't smell any better than before the cleaning, in fact, I think it may actually smell worse now. Very disappointed in the outcome.

Response from Zerorez Boise:

Thank you for your review- we have been in contact, and are working to resolve your concerns. Thank you!

Report a concern   April 7, 2020 — Rated 10 out of 10 by Tonya Flick Zerorez Boise
What do you like about our products and services?

Feel safe with the company that my carpets will be as clean as possible each time.

Report a concern   April 6, 2020 — Rated 10 out of 10 by Renea Killgore Zerorez Boise
What do you like about our products and services?

Very prompt and trusting and very polite. Also the job on my carpets are awesome.

Report a concern   April 5, 2020 — Rated 10 out of 10 by H.L. Zerorez Boise
What do you like about our products and services?

The 2 young men were very informative. Got in and got the job done

Report a concern   April 5, 2020 — Rated 10 out of 10 by Jacquie salinas Zerorez Boise
What do you like about our products and services?

Our carpets lost the smell it had and they look fluffy again. I love how well he did. Very professional. We will go through zerorez again.


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