- Phone: 208-383-1000
based on 11710 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
This was my first time using Zerorez and it was a great experience. Ezekiel who was our technician came by and was very professional. He did an excellent job with our entire carpet and I look forward to using Zerorez’s other services. I will highly recommend them to everyone I know! Thank you Ezekiel and the team at Zerorez for a very pleasant first experience!
The woman that set everything up was great. The young man that came over and cleaned, Blue, was awesome! So nice, professional. And those ugly old carpets looked fantastic and there was NO lasting smell of any kind. I will stay long term customer and sing your praises to others! That's the best advertisement! Thank you!
The work was great, Craig was friendly. I would hire you again
Informative and spot has not come back.
Carpets stay looking like new, products are amazing ... they really work well
No residue to attract dirt
Friendly, thorough, easy to make appointments.
Blue went above and beyond thanks for your service.
Very professional, easy to work with. Scheduling was fast and the representative was very knowledgeable about the process and service provided.
The carpets are clean with no sticky residue which makes them look dirty a couple weeks later. Staff are thorough and courteous.
Products are pet and kid safe. Service is thorough and efficient.
Very informative and everyone been very kind.
I’m sending pictures to appropriate people for resolution. There is something wrong with either your equipment or product.
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Representative was amazing. Explains service extremely well. I'm extremely happy with your service and will continue to use zerorez and happily recommend your service.
I was very happy with the technician who cleaned my carpets. Then he told me I had to give him a ten rating. That made me unhappy because I felt I was being manipulated. He told me his boss was putting the pressure on his workers. Shame on you! I have had other businesses who brag about their high rating. Then you find out that they coach those ratings from their customers!
The young gentleman that came to our house was very professional and well educated. He explained everything in great detail and did an amazing job The carpet looks great
Thank you
Friendly and professional service. Great care was taken to protect my other floor, walls and corners. No chemical/ soap.
Great service and followup. Very knowledgeable and worked hard to do what we asked.
I made an appointment with local dealer on 11/30. Had carpets cleaned on 12/3. You Zreorez ran a special beginning 12/1 to donate food and get a room cleaned free. No one mentioned it when they came out. When I called, I was told because I booked the appointment before 12/1, I didn't qualify. Even though they didn't clean until after the special started. While I understand, I think people who are still in that service should be able to get the discount.
In any case though, the technician that came out was great. Friendly, professional, and knew his business.
Quality of the job , the professional demeanor of the technician. I will definitely use your service again
Very clean good communication throughout the process.
Pet friendly
On time, very personable and complete what you ask.
carpet looks amazing. but felt it was a little expensive.
The technician was friendly and did a great job. The price for service is high ( mostly the enzyme treatment) and I don't care for all the product pushiness which I'm sure is a requirement for the employee.
This was my first time using ZeroRez and did so because they came highly recommended to me by a friend.
I was extremely happy products they use are all organic won't harm people or pets. These products smelled of natural citrus and in not grossly perfumed as other companies are famous for using. ZeroRez offers a wide variety of cleaning service options which made my life a lot easier because with one single appointment I was able to have my carpets shampooed, area rugs, upholstery AND my ductwork cleaned rather than having to schedule separate companies to do each job singularly and piecemeal wasting a precious resource I do not have which is time.
My ZeroRez technician, Blue, was a the epitome of professional, a fantastic representative and ambassador for the company, along with being an all-around good human. He arrived on time, was extremely polite, took the time to explain what he was going to do, the purpose for doing so, the science/methodology behind it and took great pride in his work and company. Upon completion of the job, he did a thorough closeout with me and again made sure all my questions were addressed prior to his departure. Any business who is able to hire and retain Grade-A employees such as Blue, sets the bar high and should be what other companies in the U.S. should strive towards.
I highly recommend ZeroRez and have already done so to several of my friends and co-workers.
We love lall your services.
Not heavy on chemicals. Soft carpet.
Friendly and very knowledge technician and he told us the cleaning process in detail.
Excellent service, very informative and helpful service tech. Thank you