- Phone: 208-383-1000
based on 10977 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Ease of scheduling, very professional and helpful technician, carpets nice and clean, no residue and dried quickly.
Carpets look clean without use of soaps or chemicals that leave behind residue.
I put praises on Facebook this morning! Look for Judith Cipoletti Last name removed on FB
Great employees, system and finished product
From what your website states and what you get are two completely different things. There was zero change to our floors. I mop them afterwards and was shocked dark brown still come up 10 minutes after. For $371 something should be noticable, it was like they were never done, no way were our floors brush. I even asked Tim if it was done and he said yes. Machine is broken or you false advertise. He was very nice, but feel ripped off 1000%.
Blue was on time, took time to discuss the procedure he would use on my furniture and gave me information I requested regarding possible rug cleaning.
Thank you for a good job.
Friendliness of employees, willing to go above and beyond to make sure everything went well. Both the estimator and the gentleman that did the actually cleaning were exceptionally professional and friendly. Went above and beyond to make sure that we were pleased with the service.
Will definitely be having them back to do the next cleaning. Plus rates were very reasonable.
Friendly faces and great work!!
He did a great job, was efficient, and my carpet looks fantastic!! My area rug is the highest traffic spot in our home and it looks brand new!
Efficient and toxic chemicals free
Zach Blue was professional and kind and worked hard to get the job done correctly.
Thank you Blue.
Anthony was very nice and efficient and answered all our questions patiently. He did a great job cleaning the carpet. We appreciated that the carpet dried quickly and there was no chemical smell.
Was a great experience from start to finish! Tim did a fantastic job and the carpets looked and smelled so clean! We had him clean the sofa and loveseat as well and they both look great!
Zerorez really lived up to their advertising!
Greg was extremely detailed and personable - gave me all the information I needed - no surprises! He did an awesome job and would highly recommend him!
My carpet always looks nice when they leave & I don’t worry about the safety of my dogs
Always efficient technicians—great service at a reasonable price.
Andrew did a great job cleaning our carpets. He thoroughly explained Zerorez products and process to us and was very careful while cleaning our carpets. We will definitely use Zerorez in the future and recommend them to others!
We felt for what we got done it was very spendy. We have never paid this much. Liked the technician and he did a good job.
Paid attention to detail and the tech was very knowledgeable and informative about carpet cleaning.
Quality product, carpet is not "soaked", professional technicians, upfront pricing, through handling of pet issues.
My carpet is clean after 5 years of "accidents" by my chihuahua. Greg was a great service technician and knew how to get the job!
The service was great. there is no smell afterwards.
Our technician, Tim, was really polite, thoughtful and he worked very hard!! We are very satisfied with his work and with Zero Rez.
Did a fantastic job on old carpet. Professional and courteous staff.
Carpet should look cleaner in living room
The results.
Quality- my carpets have never looked better
Professionalism
The technician actually arrived early and was very careful and skilled in completing the job quicker than I expected.
He was friendly and explained the cleaning process to my satisfaction. Did a great job!