Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11494 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 24, 2021 — Rated 10 out of 10 by M.B. Zerorez Boise
What do you like about our products and services?

Professional, prompt and affordable.

Report a concern   March 24, 2021 — Rated 10 out of 10 by H.M. Zerorez Boise
What do you like about our products and services?

Very professional and knowledgeable service tech

Report a concern   March 24, 2021 — Rated 10 out of 10 by Rhonda Hurley Zerorez Boise
What do you like about our products and services?

Clean safe chemicals not too wet. Dries well fresh. No soap residue. Professional service. Takes the time the carpet needs. . Not in a hurry and punctual. 👍

Report a concern   March 24, 2021 — Rated 10 out of 10 by L.L. Zerorez Boise
What do you like about our products and services?

Carpet looked great!
Affordable

Report a concern   March 24, 2021 — Rated 6 out of 10 by K.F. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Zerorez employee used a urinal he was told not to use and left it running and flooded the mens restroom and also put a couple of big gouges in our conference room wall.

Report a concern   March 24, 2021 — Rated 10 out of 10 by Brittney Ketcherside Zerorez Boise
What do you like about our products and services?

Our service was beyond wonderful. Ken called 30 minutes out and was in the service window. He explained the Zerorez process, suggested specific additional services and told me my price prior to starting. During the cleaning process there were no chemical smells, like other companies use. After the carpet was cleaned he went over wait time and asked if I had any questions. I was amazed at how little water was left in the carpet and it was completely dry before the 8 hours.

I would HIGHLY recommend Zerorez and they are without a doubt my new go to company for carpet cleaning.

Report a concern   March 24, 2021 — Rated 8 out of 10 by J.B. Zerorez Boise
What could we do to improve?

Carpet looks great !! However, it took till overnight to dry.. ? !!

Report a concern   March 21, 2021 — Rated 10 out of 10 by Rob Schneider Zerorez Boise
What do you like about our products and services?

Pricing is great, service was awesome.. everything done online with appt and payment.. carpets nice and clean ..

Report a concern   March 21, 2021 — Rated 10 out of 10 by L.B. Zerorez Boise
What do you like about our products and services?

Ken was a fantastic technician! Extremely thorough and answered all our questions. Is definitely use Zerorez and Ken again!

Report a concern   March 21, 2021 — Rated 10 out of 10 by Kitty Nordstrom Zerorez Boise
What do you like about our products and services?

Zerorez is the best carpet cleaning I’ve experienced. I appreciate the clean water method of carpet cleaning, leaving no soapy residue that attracts dirt as other methods do, and it is fast drying. Our carpets clean up so well, and stay looking great for a kind time.

Greg was knowledgeable, helpful, and un-rushed.

Report a concern   March 20, 2021 — Rated 10 out of 10 by Denise Dixon Zerorez Boise
What do you like about our products and services?

Great job. My carpets look and smell fresh. Thank you

Report a concern   March 20, 2021 — Rated 10 out of 10 by K.K. Zerorez Boise
What do you like about our products and services?

Quick and convenient

Report a concern   March 20, 2021 — Rated 10 out of 10 by P.K. Zerorez Boise
What do you like about our products and services?

NOTICEABLE RESULTS AND QUICK DRYING.

Report a concern   March 20, 2021 — Rated 10 out of 10 by N.E. Zerorez Boise
What do you like about our products and services?

everything!

Report a concern   March 20, 2021 — Rated 9 out of 10 by K.R. Zerorez Boise
What do you like about our products and services?

Our tech was very professional, informative and polite!

Report a concern   March 20, 2021 — Rated 10 out of 10 by J.T. Zerorez Boise
What do you like about our products and services?

Do a real good job and are very helpful if you have any questions.

Report a concern   March 19, 2021 — Rated 10 out of 10 by Brandy Foreman Zerorez Boise
What do you like about our products and services?

The rep offered other services but was not pushy.

Report a concern   March 19, 2021 — Rated 10 out of 10 by Mandy Thompson Zerorez Boise
What do you like about our products and services?

Very professional and courteous staff, and my carpets and chair look AMAZING!! My white armchair that had seen better days looks brand new. I’ll continue to use this company & recommend them to friends and family.,

Report a concern   March 19, 2021 — Rated 9 out of 10 by Rodney Smith Zerorez Boise
What do you like about our products and services?

Very courteous explained every thing well. He was polite and professional.

Report a concern   March 19, 2021 — Rated 10 out of 10 by R.R.H. Zerorez Boise
What do you like about our products and services?

Professional techs
Prompt and courteous
Easy to use scheduling system

Report a concern   March 19, 2021 — Rated 10 out of 10 by Chuck Stadick Zerorez Boise
What do you like about our products and services?

Took care of our needs in a timely manner and had good knowledge of how to take of our problem.

Report a concern   March 19, 2021 — Rated 10 out of 10 by L.P. Zerorez Boise
What do you like about our products and services?

Did a fantastic job! Would use them again!

Report a concern   March 19, 2021 — Rated 10 out of 10 by R.M. Zerorez Boise
What do you like about our products and services?

Sorry- but I already did this yesterday- I love the service - the men were very kind and professional

Report a concern   March 19, 2021 — Rated 10 out of 10 by D.L. Zerorez Boise
What do you like about our products and services?

The man cleaning the carpet was very informed on the benefits of Zerorez. Very professional on all accounts

Report a concern   March 18, 2021 — Rated 8 out of 10 by K.W. Zerorez Boise
What could we do to improve?

Did a fine job.

Report a concern   March 18, 2021 — Rated 10 out of 10 by J.D. Zerorez Boise
What do you like about our products and services?

Nick does a wonderful job and is very thorough and explains everything very well.

Report a concern   March 18, 2021 — Rated 10 out of 10 by M.A. Zerorez Boise
What do you like about our products and services?

Zero Rez was timely and efficient and did a nice job cleaning ducts in my house. They also offered a permanent, cleanable air filter that will save money in the long run with filter replacement costs.

Report a concern   March 18, 2021 — Rated 10 out of 10 by Rachelle Shaye Zerorez Boise
What do you like about our products and services?

Sebastian was amazing. He took the time to explain all the treatments and how each would benefit us now and in the future.

He gave us recommendations on when we should have carpets done again due to some wear and have us helpful tips on how to keep up on maintenance until next cleaning.

We would live to have him again and look forward to more services in the future.

Report a concern   March 17, 2021 — Rated 8 out of 10 by F.M. Zerorez Boise
What could we do to improve?

He did a good job, but he did let the dog out the front door when he left and failed to tell us about it. We were very lucky to find her.

Report a concern   March 17, 2021 — Rated 6 out of 10 by C.H. Zerorez Boise
How did we disappoint you and what can we do to make things right?

The cleaning is phenomenal. I do think, however, that door stops, door jams should be used so that the hoses are not sliding into the home. Also, as I was leaving my home, I noticed that one of my plants were completely ripped out of my garden bed. My plants are dead and need replaced anyway so I’m not too upset about it. Overall, I am very thankful to have someone come into my home and clean my carpet.


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