- Phone: 208-383-1000
based on 10977 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpets are still damp after 3 days in some areas. Now my carpets smell musty and like dog urine. The whole reason I tried your service was because of your claim that they dry more quickly then normal cleaning services.
I did not appreciate all the upsales and add on's the day of the service. If you are going to claim that your pet stain removal product is so great then sell it as one product instead of charging for the enzymes and odor removal separately.
It is also interesting how one visit will call a 2x5 walk in closet area a room but when a 3 room minimum coupon is trying to being used it is not considered a room. Very frustrating trying to budget for the cleaning.
Jordan, the technician was very pleasant and worked hard and quickly to do his job.
Thank you for your review. We've been trying to reach you to get more information and to see how we can help resolve your concerns. Please feel free to reach out to us, at 208-383-1000.
The carpets are CLEAN with no odors of chemicals.
Wow, what an amazing job, all the stains we had concerns over were all removed, We will be definitely using Zerorez for all our future cleanings!
After zero rez’s service rep has visited my house,My carpets look like new! Their method of cleaning doesn’t leave excess moisture in my Capet.
It is easy to get an appointment, no long waiting period. I have been able to request the same
technician that has done my work in the past. He is there when he says he will be there is courteous, friendly and does a great job for us. My carpets look great and they are not by any means new, so that says alot.
Tech was awesome! Got my stains out!
Professional and looked amazing.
I like the fact that there was no overwhelming smell from the minimal cleaning chemical. I’m really sensitive to smells so that was great! The carpets are very clean and the pet smell is gone.
The representative you sent to clean my carpet was great! He explained the products and services the company offers and we put together a plan that met my needs. Zacariah was kind, prompt, and professional. He is truly an asset to your company.
I would happily have Zerorez clean my carpets again in the future!
Great service and a very knowledgeable tech. Thanks
Your employees work so hard. I wouldn’t use anyone else for carpet clean. You always do a great job getting everything out.
Nick, the technician, was excellent.
Love that it’s easy to pay and schedule.
Very clean and efficient. Our technician was courteous and informative.
You always have the nicest people working for you.
Everything was done to our wishes, perfect.
Feels good to have clean house .
We trust the cleaning process is les damaging to the environment
Heidi Last name removed
My carpets are soft the tech was professional
Great tech provided all we needed.
Easy to schedule and thorough service.
I like that it cleans very well and sanitizers at the same time.
I am a realtor and I depend on this team to perform in an outstanding manner for my clients Because it builds my credibility as well
Our service person, Tim, did a great job. We will definitely use Zerorez again.
He was prompt and very thorough. He was very kind and said hello to my kids every time he walked by as they thought he was a celebrity due to hearing the commercials on my 102.7. The carpets are fresh and clean and it helped get rid of the smell of new carpet(it was overwhelming as we had over 1000 sq feet of new carpet installed). I will be scheduling our next appointment with zerorez and recommend them to everyone!!
Did what we asked!
I prefer the Zerorez process over other conventional cleaning methods. Their services were endorsed by friends and neighbors in the area so I gave them a try. I'm completely satisfied with my first experience and will use them again. The technician, Anthony, was exemplary and very professional in performing the work. I would ask for him again!
The technician (Jordan) was very professional and did the work very well.
Great service, fast and well done!
My carpets were beautifully cleaned and refreshed, and I am pleased with both the results and the technician who did the work.
Professionalism of service provider
The service was friendly and did a very good job. There were areas where I didn't think the stain would come out and it did.
Great product, wonderful service and tech did a very thorough job. We so appreciate the process that doesnn't leave any soap in the carpet like other services do. The carpets look wonderful.
I appreciated the upfront quote on what we needed cleaned.
Great service, on time and my carpets look great! I wish I would have done this a year ago, I had no idea how dirty the carpet was until I moved my couches.
They came out very quickly and did a great job!
Zerorez was highly professional and efficient. My nearly 20 year old carpets turned out beautifully without any lingering odors or residue. The technician was polite and very mindful in protecting the furniture while cleaning. I will use Zerorez again.