- Phone: 208-383-1000
based on 11494 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional and knowledgeable service tech
Clean safe chemicals not too wet. Dries well fresh. No soap residue. Professional service. Takes the time the carpet needs. . Not in a hurry and punctual. 👍
Carpet looked great!
Affordable
Zerorez employee used a urinal he was told not to use and left it running and flooded the mens restroom and also put a couple of big gouges in our conference room wall.
Our service was beyond wonderful. Ken called 30 minutes out and was in the service window. He explained the Zerorez process, suggested specific additional services and told me my price prior to starting. During the cleaning process there were no chemical smells, like other companies use. After the carpet was cleaned he went over wait time and asked if I had any questions. I was amazed at how little water was left in the carpet and it was completely dry before the 8 hours.
I would HIGHLY recommend Zerorez and they are without a doubt my new go to company for carpet cleaning.
Carpet looks great !! However, it took till overnight to dry.. ? !!
Pricing is great, service was awesome.. everything done online with appt and payment.. carpets nice and clean ..
Ken was a fantastic technician! Extremely thorough and answered all our questions. Is definitely use Zerorez and Ken again!
Zerorez is the best carpet cleaning I’ve experienced. I appreciate the clean water method of carpet cleaning, leaving no soapy residue that attracts dirt as other methods do, and it is fast drying. Our carpets clean up so well, and stay looking great for a kind time.
Greg was knowledgeable, helpful, and un-rushed.
Great job. My carpets look and smell fresh. Thank you
Quick and convenient
NOTICEABLE RESULTS AND QUICK DRYING.
everything!
Our tech was very professional, informative and polite!
Do a real good job and are very helpful if you have any questions.
The rep offered other services but was not pushy.
Very professional and courteous staff, and my carpets and chair look AMAZING!! My white armchair that had seen better days looks brand new. I’ll continue to use this company & recommend them to friends and family.,
Very courteous explained every thing well. He was polite and professional.
Professional techs
Prompt and courteous
Easy to use scheduling system
Took care of our needs in a timely manner and had good knowledge of how to take of our problem.
Did a fantastic job! Would use them again!
Sorry- but I already did this yesterday- I love the service - the men were very kind and professional
The man cleaning the carpet was very informed on the benefits of Zerorez. Very professional on all accounts
Nick does a wonderful job and is very thorough and explains everything very well.
Zero Rez was timely and efficient and did a nice job cleaning ducts in my house. They also offered a permanent, cleanable air filter that will save money in the long run with filter replacement costs.
Sebastian was amazing. He took the time to explain all the treatments and how each would benefit us now and in the future.
He gave us recommendations on when we should have carpets done again due to some wear and have us helpful tips on how to keep up on maintenance until next cleaning.
We would live to have him again and look forward to more services in the future.
He did a good job, but he did let the dog out the front door when he left and failed to tell us about it. We were very lucky to find her.
The cleaning is phenomenal. I do think, however, that door stops, door jams should be used so that the hoses are not sliding into the home. Also, as I was leaving my home, I noticed that one of my plants were completely ripped out of my garden bed. My plants are dead and need replaced anyway so I’m not too upset about it. Overall, I am very thankful to have someone come into my home and clean my carpet.

Professional, prompt and affordable.