Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11494 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 10, 2021 — Rated 10 out of 10 by K.R. Zerorez Boise
What do you like about our products and services?

Super friendly technician came out to the house and was very professional. Explained everything before starting the work. Carpet and tile cleaning was well done. Thank you!

Report a concern   March 10, 2021 — Rated 10 out of 10 by J.G. Zerorez Boise
What do you like about our products and services?

I had 3 bredrooms and an area rug cleaned. Steve did a great job. I will definately use Zerorez again.

Report a concern   March 9, 2021 — Rated 10 out of 10 by B.C. Zerorez Boise
What do you like about our products and services?

I felt like the carpets were cleaned better than ever, I liked the technician. I do think you should give him more time because I think he felt rushed to get into his next appointment.

Report a concern   March 9, 2021 — Rated 7 out of 10 by P.R. Zerorez Boise
What could we do to improve?

I had my chairs cleaned and the arms didn't look as clean as I had hoped.
Other than that, I am always happy with the job zerorz does. The price charged was what was quoted to me. I was offered other services, but no high pressure- which I really like.

Response from Zerorez Boise:

Thank you for your review- we have been in contact, and are working to resolve your concerns. Thank you!

Report a concern   March 9, 2021 — Rated 10 out of 10 by B.Y. Zerorez Boise
What do you like about our products and services?

Dave was awesome!!

Report a concern   March 9, 2021 — Rated 10 out of 10 by Aj Strop Zerorez Boise
What do you like about our products and services?

Great service, great personality of the tech- very professional! The process was simple and clean. The tech took great care of his equipment and my house. Will use you guys again. A+

Report a concern   March 9, 2021 — Rated 4 out of 10 by L.K. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Honestly, I felt nickeled and dimed the entire time the technician was here. All I wanted was clean carpet, and apparently it was going to cost me an extra $50 per room for pet odors. One room still needs attention as it still has urine spots. The technician sounded like a used car salesman with his “ok, last offer, fiber protection is now at this price”. I would not recommend to anyone and will use a different company next time.

Report a concern   March 9, 2021 — Rated 10 out of 10 by J.M. Zerorez Boise
What do you like about our products and services?

Everything

Report a concern   March 9, 2021 — Rated 10 out of 10 by L.B. Zerorez Boise
What do you like about our products and services?

I've had this technician before & he was just as great as the previous visit.

Report a concern   March 8, 2021 — Rated 10 out of 10 by L.B. Zerorez Boise
What do you like about our products and services?

The carpet cleaning and hardwood cleaning were excellent. Ezekiel did a marvelous job. Recommended your service to a friend. Only one little problem. A couple of stains were left on the concrete in front that I thought would dry and not be visible. I had to clean those couple of spots after the fact.

Report a concern   March 8, 2021 — Rated 9 out of 10 by L.S. Zerorez Boise
What do you like about our products and services?

Great customer service and good product,

Report a concern   March 8, 2021 — Rated 10 out of 10 by Michael Clore Zerorez Boise
What do you like about our products and services?

I love me some Zero Rez . My R.V looks brand new after my appointment . And , my technician gets 10 stars . Highly recommended .

Report a concern   March 8, 2021 — Rated 10 out of 10 by M.R. Zerorez Boise
What do you like about our products and services?

They do a great job!

Report a concern   March 8, 2021 — Rated 10 out of 10 by M.W. Zerorez Boise
What do you like about our products and services?

Om time. Good job.

Report a concern   March 8, 2021 — Rated 7 out of 10 by M.C. Zerorez Boise
What could we do to improve?

He did a good job and got the carpet clean. The price was higher than I wanted to pay. All the extras added up so I'm not sure I would use you again.

Report a concern   March 4, 2021 — Rated 10 out of 10 by J.S. Zerorez Boise
What do you like about our products and services?

I like that you use plastic corner guards so the hose doesn’t scrape the paint

Report a concern   March 4, 2021 — Rated 10 out of 10 by L.L. Zerorez Boise
What do you like about our products and services?

They do GREAT WORK. My 1998 carpet looked BRAND NEW after he finished!!!! Very reasonably priced!!! 10+.

Report a concern   March 4, 2021 — Rated 10 out of 10 by Karen Pierce Zerorez Boise
What do you like about our products and services?

Friendly and efficient.

Report a concern   March 4, 2021 — Rated 10 out of 10 by M.C. Zerorez Boise
What do you like about our products and services?

You do such a gooood job! Your people are so nice.

Report a concern   March 4, 2021 — Rated 10 out of 10 by Bobbie Scott Zerorez Boise
What do you like about our products and services?

The employee you sent out was very easy going, truthful, efficient and professional. My carpets look great. Thanks!

Report a concern   March 4, 2021 — Rated 10 out of 10 by Judi Collings Zerorez Boise
What do you like about our products and services?

The Workman was efficient informative about what he was going to do my rugs looked fantastic after he was done.

Report a concern   March 4, 2021 — Rated 10 out of 10 by S.G. Zerorez Boise
What do you like about our products and services?

Service rep arrived on time, fully explained the service he was going to provide, and told us the estimated cost including what additional services may be needed and the cost of those services. His services were completely professional and we will use Zerorez in the future.

Report a concern   March 3, 2021 — Rated 10 out of 10 by M.G. Zerorez Boise
What do you like about our products and services?

courteous, speedy service.

Report a concern   March 3, 2021 — Rated 10 out of 10 by D.T. Zerorez Boise
What do you like about our products and services?

I feel the carpets get clean and stay clean longer. Your technicians seem to be knowledgeable and are always professional.

Report a concern   March 3, 2021 — Rated 10 out of 10 by K.S. Zerorez Boise
What do you like about our products and services?

Prompt and professional quality service

Report a concern   March 3, 2021 — Rated 10 out of 10 by Kimberly Stewart Zerorez Boise
What do you like about our products and services?

Very professional tech and my carpets are amazing! They look brad new again.

Report a concern   March 2, 2021 — Rated 10 out of 10 by Amy Bengtzen Zerorez Boise
What do you like about our products and services?

Sabastian was friendly, knowledgeable and professional. He went over each room with us to see if there were special instructions before he started. He did a thorough cleaning and my carpets look beautiful!!

Report a concern   March 2, 2021 — Rated 10 out of 10 by Tracy Harryman Zerorez Boise
What do you like about our products and services?

Very friendly and professional. Great job and great price. Very highly recommend.

Report a concern   March 1, 2021 — Rated 10 out of 10 by Rayne Ferree Zerorez Boise
What do you like about our products and services?

Employee communication and flexibility was amazing. Results were fantastic, great job!

Report a concern   March 1, 2021 — Rated 10 out of 10 by S.M. Zerorez Boise
What do you like about our products and services?

yes


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