Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10977 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 21, 2020 — Rated 10 out of 10 by M.W. Zerorez Boise
What do you like about our products and services?

Everything. We've used ZeroRez twice now and have referred family and friends!

Report a concern   October 21, 2020 — Rated 10 out of 10 by Jim or Tina Schwager Zerorez Boise
What do you like about our products and services?

Quick in and out; no fuss. Understood what we wanted

Report a concern   October 21, 2020 — Rated 10 out of 10 by D.P. Zerorez Boise
What do you like about our products and services?

Arrived on time and did a great job .

Report a concern   October 19, 2020 — Rated 10 out of 10 by S.B. Zerorez Boise
What do you like about our products and services?

Our service tech was very professional and efficient and did a great overall job!

Report a concern   October 18, 2020 — Rated 10 out of 10 by C.C. Zerorez Boise
What do you like about our products and services?

Prompt service and carpets always are great after the cleaning.

Report a concern   October 18, 2020 — Rated 10 out of 10 by B.M. Zerorez Boise
What do you like about our products and services?

Tech showed up and was very professional.

Report a concern   October 18, 2020 — Rated 10 out of 10 by J.A. Zerorez Boise
What do you like about our products and services?

Friendly technician, easy to schedule online, good explanation of product and service.

Report a concern   October 17, 2020 — Rated 10 out of 10 by S.L. Zerorez Boise
What do you like about our products and services?

Very professional, explained everything in-depth and the technician wore his mask. Thank you! The carpets look wonderful!

Report a concern   October 17, 2020 — Rated 10 out of 10 by S.K. Zerorez Boise
What do you like about our products and services?

Technician was very kind and knowledgeable. Service was good and well worth the payment. Much appreciated @

Report a concern   October 17, 2020 — Rated 10 out of 10 by Jennifer Hunt Zerorez Boise
What do you like about our products and services?

My service technician was prompt and thorough. With Zerorez not using traditional cleaning solutions on my carpet I am hopeful that it will stay cleaner longer without the chemicals attracting dirt.

Report a concern   October 17, 2020 — Rated 8 out of 10 by B.M. Zerorez Boise
What could we do to improve?

Price

Report a concern   October 17, 2020 — Rated 10 out of 10 by Joyce Hyder Zerorez Boise
What do you like about our products and services?

We were very, very happy with the technician, Anthony, who visited our home to clean our carpets. Very courteous, and careful, and friendly. He arrived on time, didn't hurry through the cleaning process and left the house in perfect order. We will use Zerorez again if we can get Anthony!

Report a concern   October 17, 2020 — Rated 10 out of 10 by Gloria and Steve TenHulzen Zerorez Boise
What do you like about our products and services?

The Zerorez Technician (Steve), arrived at the scheduled time, performed his work in an entirely professional manner and was so attentive to our needs while in our home. Despite our old, stained carpets and furniture, he persevered until everything looked presentable again! We are grateful that now we can postpone costly replacement of our floor coverings for another few years.

Report a concern   October 16, 2020 — Rated 10 out of 10 by Denise Currier Zerorez Boise
What do you like about our products and services?

You always do an amazing job. Thank you Nick!!!

Report a concern   October 16, 2020 — Rated 10 out of 10 by J.W. Zerorez Boise
What do you like about our products and services?

We will use Zero Rez for all our cleaning needs. Always pleased with the service and results.

Report a concern   October 16, 2020 — Rated 7 out of 10 by M.S.A. Zerorez Boise
What could we do to improve?

I had some stains of concern on my carpets and showed them to the young man. I thought he would recommend a special spot cleaning if they were resistant. He thought they all came clean with the initial cleaning. They did not.

Report a concern   October 16, 2020 — Rated 10 out of 10 by B.S. Zerorez Boise
What do you like about our products and services?

He was on time, used foot and face coverings. He worked hard and finished in a timely fashion

Report a concern   October 16, 2020 — Rated 10 out of 10 by Jami Davis Zerorez Boise
What do you like about our products and services?

Always an excellent job done! Our technician was friendly, knowledgeable, and very thorough.

Report a concern   October 16, 2020 — Rated 10 out of 10 by Jessica Porter Zerorez Boise
What do you like about our products and services?

Great customer service, great technicians, great products, great results, great company. My dog and kid ridden carpets look new?!

Report a concern   October 15, 2020 — Rated 10 out of 10 by B.L. Zerorez Boise
What do you like about our products and services?

Great products! The first round of cleaning went well but the technician didn't do a great job explaining how to get rid of the urine smell from my new puppy. I had to have you come out a second time a week later and our second tech was much better at explaining the situation and did a deep clean for 50% because of the trouble of coming back a second time. I was very satisfied with the work he did the second time. Thank you.

Report a concern   October 15, 2020 — Rated 10 out of 10 by T.R. Zerorez Boise
What do you like about our products and services?

Very knowledgeable and friendly staff. I didn’t know how many services Zerorez offers until I went to book on-line. I will be using you guys more than just carpet and upholstery cleaning now! Thank you!

Report a concern   October 15, 2020 — Rated 10 out of 10 by Heather Fariss Zerorez Boise
What do you like about our products and services?

Zerorez is pretty awesome! My technician was amazing and full of great information. My house smelled like wet dog before they came and now it just smells clean. My old carpet is fluffy I love it.

Report a concern   October 15, 2020 — Rated 10 out of 10 by N.K. Zerorez Boise
What do you like about our products and services?

Everything

Report a concern   October 15, 2020 — Rated 10 out of 10 by W.S. Zerorez Boise
What do you like about our products and services?

we were satisfied with the job your man did and he was in and out in a very short . the carpet looks great.

Report a concern   October 14, 2020 — Rated 10 out of 10 by T.J. Zerorez Boise
What do you like about our products and services?

No residue- fast drying and great application and personnel

Report a concern   October 14, 2020 — Rated 10 out of 10 by K.D. Zerorez Boise
What do you like about our products and services?

I liked that the cleaning was more natural - my house didn’t smell funny and the carpets didn’t have a weird residue.

Report a concern   October 14, 2020 — Rated 10 out of 10 by R.C. Zerorez Boise
What do you like about our products and services?

Excellent technician. Did a great job explaining the services.

Report a concern   October 13, 2020 — Rated 10 out of 10 by L.W. Zerorez Boise
What do you like about our products and services?

The quality of cleaning was outstanding and I very much appreciated Anthony’s personal professionalism and consideration.

Report a concern   October 13, 2020 — Rated 9 out of 10 by B.M. Zerorez Boise
What do you like about our products and services?

Got appt very quickly. Rep who came to house very personable.

Report a concern   October 12, 2020 — Rated 10 out of 10 by Elizabeth Hoover Zerorez Boise
What do you like about our products and services?

My experience with Zerorez carpet cleaning so far has been great. They even took my area rugs back to their facility to get them really clean! I can't wait to see how they have turned out, because my carpets look fantastic!


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