What our clients think of us!

Very friendly and professional staff! Fast and efficient service!

Everything was very good ! The tech was very professional and did a great job. Your company needs to be transparent with “ Total charges “ . The experience reminded me of a car lot bait and switch. My estimate was @ $ 160.00 and I added stairs and a candle wax stain and my total was $ 328.00. Just sayin………..

the guy who came to clean was amazing. He helped us make up our mind and helped above what was called for, plus just a really nice man. Personality was great as well as knowledge and explaining things to where we understood.

Don't leave with check without rechecked area.

Thank you for coming out to remedy the stain situation.

Explaining the process and what the tech is going to be doing, fast and efficient service

Roman was prompt, explained the process and options thoroughly, asked about other areas, and did a great summary at the end of what we should do once he was completed.

Consistent service, friendly staff and always prompt

The representative of Bizrez was very thorough and very professional. He did a good job.

Clean and dries quickly

Professional, efficient and curious.

He was great and kept in contact with us. Floors look so good and he got the dog smells out.

I was very happy with Zerorez, their services exceed my expectation. Zack worked very hard and explained the process well. My 4 year old carpet looks brand new!
Thank you,
Tim Stewart

Always responsive - technicians listen to our needs and clean accordingly. Prompt, courteous, you know cost before work starts. Carpet dries quickly!

Blue was very professional and kind. Carpets came out very clean without any harsh smelling chemicals. Very pleased with service.

We have a huge spot on our Capet in the room we had done that wasn’t addressed and the carpet was all crunchy.

Friendly service!

I think your service agent was polite and professional. The area we had treated specifically for a pet accident looks like the discoloration just spread about 3x larger and is now discolored in a larger area.

When you have up charges or additional charges you should review those before performing them as well in my opinion.

Easy to schedule. Good communication about the plan for the floors.

I’ve had a couple of other companies clean the carpets, but Zerorez is the only company I call back. Thank you!

My carpets look great!

I love Zerorez so much! They do impeccable work, and I love that they do not use chemicals in their products!

The technicians were great. They were fast, efficient, knowledgeable and friendly.

Your workmen were very professional and did excellent work.

Informed, polite, & very effective technicians. Carpets & upholstery look great!

Efficient, great service from customer service to technicians

Wonderful service. Quick and easy.

Very good job of cleaning our carpets. Feels soft, no residue or smell, just clean. The guys were pleasant, prompt, and professional. They finished our home in just an hour and a half, leaving plenty of time for things to dry by the end of the day. We are really pleased with the results; even our dirtiest areas look amazing.

Always on time and the service rep is very knowledgeable and courteous. We get our carpets cleaned every 6 months with Zerorez.

Very professional

More clear on pricing. When we submitted our request for a bid we selected the highest cost for pet odors. There wasn't any detail as to what that amount covered. When the tech arrived he wavered between $100 - $150 extra to clean the area effectively. He finished the job and asked is $150 was ok. Well yes, but knowing clearly what the pricing is for what would make me feel better about the extra charge. It felt like upcharging.

The tech also mentioned a plan B. I'm not certain what that meant but I don't think the smell is totally out of the carpet. If it is no cost for someone to come back to address the area then we would like to do that.

Thank you