Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 11710 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 16, 2021 — Rated 10 out of 10 by Mary Lloyd Zerorez Boise
What do you like about our products and services?

Carpets look awesome!

Report a concern   June 14, 2021 — Rated 10 out of 10 by B.D. Zerorez Boise
What do you like about our products and services?

Very good service
Prompt and efficient

Report a concern   June 13, 2021 — Rated 10 out of 10 by L.O. Zerorez Boise
What do you like about our products and services?

Products are awesome service is exceptional!

Report a concern   June 13, 2021 — Rated 7 out of 10 by M.R. Zerorez Boise
What could we do to improve?

I have commercial carpet which gets a lot of traffic in my business. The carpet was dirty and showed traffic patterns. After zerorez cleaned the carpet, the traffic patters were still there and the carpet just looked like the very surface was cleaned. I went and bought a carpet cleaner and spent 7 hours Saturday cleaning it again. It looks great now. The zerorez cleaner worked really hard but the carpets didn’t come clean.

Report a concern   June 12, 2021 — Rated 10 out of 10 by K.S. Zerorez Boise
What do you like about our products and services?

Ramon was efficient and did a good job. I don't do Facebook so couldn't rate from site sent.

Report a concern   June 12, 2021 — Rated 10 out of 10 by B.D. Zerorez Boise
What do you like about our products and services?

I like that you guys don’t use a bunch of soaps or chemicals!

Report a concern   June 11, 2021 — Rated 10 out of 10 by B.G. Zerorez Boise
What do you like about our products and services?

Great experience. Will definitely use again.

Report a concern   June 11, 2021 — Rated 10 out of 10 by C.P. Zerorez Boise
What do you like about our products and services?

We were very impressed by our technician. The work done exceeded our expectations!

Report a concern   June 10, 2021 — Rated 10 out of 10 by B.G. Zerorez Boise
What do you like about our products and services?

The extra care offered me for treating stubborn stains.

Report a concern   June 10, 2021 — Rated 10 out of 10 by B.O. Zerorez Boise
What do you like about our products and services?

Friendly
Quality Service
Good job explaining services
No residual left

Report a concern   June 10, 2021 — Rated 8 out of 10 by C.A. Zerorez Boise
What could we do to improve?

Your representative (Levi) was very efficient and professional. He was on time and did a great job.

Report a concern   June 10, 2021 — Rated 10 out of 10 by L.C. Zerorez Boise
What do you like about our products and services?

The service was great and it dryed in good time.

Report a concern   June 9, 2021 — Rated 10 out of 10 by M.S. Zerorez Boise
What do you like about our products and services?

The scheduling, price and results are top notch.
Justin was professional and friendly. He represented your company with excellence.

Report a concern   June 9, 2021 — Rated 10 out of 10 by Isabel Bailey Zerorez Boise
What do you like about our products and services?

Everything

Report a concern   June 9, 2021 — Rated 10 out of 10 by K.K. Zerorez Boise
What do you like about our products and services?

Justin was super - clean and efficient and very polite.

Report a concern   June 9, 2021 — Rated 5 out of 10 by E.S. Zerorez Boise
How did we disappoint you and what can we do to make things right?

I was expecting the chair we had cleaned to come out looking better than it did on the armrests

Report a concern   June 9, 2021 — Rated 10 out of 10 by Matt Frost Zerorez Boise
What do you like about our products and services?

First time using Zerorez and I don't know why I waited so long! It might not be a cheap as other services but you will get what you pay for! Amazing job and the tech Justin was very friendly and detailed. I will definitely be using them again in the future and recommend everyone to them!

Report a concern   June 9, 2021 — Rated 10 out of 10 by Michael Bauer Zerorez Boise
What do you like about our products and services?

Informative technician, how the carpets feel after

Report a concern   June 8, 2021 — Rated 10 out of 10 by Melissa Rieke Zerorez Boise
What do you like about our products and services?

I love how you don't use soaps or chemicals.
My carpets look,smell, and feel 100% better.

Report a concern   June 8, 2021 — Rated 10 out of 10 by A.C. Zerorez Boise
What do you like about our products and services?

Easy to set up, explained well, quick service

Report a concern   June 8, 2021 — Rated 10 out of 10 by W.D. Zerorez Boise
What do you like about our products and services?

Sebastian was very professional and did a great job. We will call for him again!

Report a concern   June 7, 2021 — Rated 10 out of 10 by Rebecca Brown Zerorez Boise
What do you like about our products and services?

Easy scheduling - Friendly associates

Report a concern   June 5, 2021 — Rated 1 out of 10 by C.D. Zerorez Boise
How did we disappoint you and what can we do to make things right?

My room still smells like cat urine after having prewashed with another shampooer and let dry and vacuumed with a Kirby. The spots I asked them to focus on don’t seem to have improved at all. The agent was wonderful I just think I have to replace my carpet

Report a concern   June 5, 2021 — Rated 10 out of 10 by S.J. Zerorez Boise
What do you like about our products and services?

The service men all seemed to be concerned about my carpets and worked very hard !

Report a concern   June 5, 2021 — Rated 10 out of 10 by B.S. Zerorez Boise
What do you like about our products and services?

Excellent service and very friendly

Report a concern   June 5, 2021 — Rated 10 out of 10 by J.D. Zerorez Boise
What do you like about our products and services?

I've always had awesome service from you folks. Your technicians are the best. I will always recommend you to anyone who asks & I'll continue to use you in the future. Thanks for an awesome job!!!

Report a concern   June 5, 2021 — Rated 10 out of 10 by Julie Waymire Zerorez Boise
What do you like about our products and services?

Excellent quality and on time delivery.

Report a concern   June 4, 2021 — Rated 10 out of 10 by J.J. Zerorez Boise
What do you like about our products and services?

Cleans very exceptionally. Your employees are very friendly and helpful. You did a great job.

Report a concern   June 4, 2021 — Rated 10 out of 10 by Elaine Gloeckle Zerorez Boise
What do you like about our products and services?

Staff was very accommodating to our scheduling needs and were very prompt when arriving. The men used orange furniture and wall corner protectors and did a GREAT job!

Report a concern   June 4, 2021 — Rated 6 out of 10 by J.J. Zerorez Boise
How did we disappoint you and what can we do to make things right?

I was originally quoted $120-$180 for the living and master and ended up paying $250. Quite a bit more than expected.


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