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20141 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was told that as an existing/former customer, I would automatically receive the best deal/pricing that Standard offers....Now in less then 30 days, I see an advertisement flyer for $900 or more off the price I paid.
Good Service
High quality service, sales and installation professionals.
price
get the done the project on time. response the email,text, phone call promtly. lower the rate.
Your technicians are very professional and helpful. They appear to be very knowledgeable and really enjoy their jobs. we have had (3) experiences with your company and every time we have been very satisfied with your service. The technicians that have come to our home are really good to work with. If I had a heating / cooling service company, I would want them to work for me. Keep up the good work!
Quality products and prompt, dependable service. Seth's friendly smile and quality service.
Greg, the technician, was very patient and thorough in explaining his assessment of my ac unit, and in answering all my questions. Very professional.
I don.t have to worry about my air cond or furnace not working. You keep it running and I know you will be there if there is a problem. Alwzys courtious and good service and you answer all my questions. Thank you for peace of mind.
Great product -- so far. Fantastic service.
I just LOVE Seth, he is so smart, kind and easy to work with. He follows through on everything and I trust him fully. He is a gem of a guy and he makes heating and A/C service and maintenance fun!!
Quick scheduling and great service by the guy that was out here. Would definitely recommend your services.
I requested a tune up for my air conditioner and furnace. The repair man explained that my furnace was not safe and that I should replace it. He did not explain, in a clear way to me, what was wrong with the furnace. I think it would have been nice if he had taken me to the furnace and showed me the "dangerous" readings that he was getting and from what component of the furnace. We will be getting a second opinion before we replace the furnace.
This was a complex install but the staff did not have all the parts that they needed and had some technical problems putting it all together. They stayed with it way past a reasonable quitting time
We have only recently used your services and find your service people very knowledgable and helpful.
superb
I called about a problem and you were able to come and fix it that same day. The man that came over was very thorough and friendly.
I like to patronize local companies that provide good service. Each time that I have dealt with Standard (two air conditioners and a furnace), the representative has been very clear about options and has not just tried to sell the most expensive product. Also, the service has been very prompt and courteous.
Professional conduct, fair prices, timely response.
Friendly attitude, promptness, carefulness.
timely response, quality of work.
being on time
Timeliness, professionalism, reliability. Excellent customer service, always pleasant and friendly. I've really enjoyed our relationship.
Polite, on time, respectful of my home by putting on shoe covers. David always explains things. I appreciated the information on my less than desirable water heater and as a result have ordered a new one.Thank you!
The repair person seemed very honest, provided information to my questions, was polite and friendly. He also spoke very highly about the company he was working for.
quality & reliability
Reliable, friendly service.
Recieved same day service
We never used you.
Knowledgeable technician, professional sales staff, timeliness of installation, tech was at my home 15 minutes early unloading his tools and the unit, he cleaned up after himself, arranged for the electrician to install in a timely manner. Totally professional. I would recommend this company to anyone and would certainly call if I have a problem.