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based on 20141 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always prompt and you get the job done. I trust this company!
Ease of telephone contact: Doing business with human beings, not a computer. Excellent service.
Installation went well and Service person was very helpful. Seems like a quality product. I've been told that installation expertise is critical.
excellent representative--Robin Huber
Prompt and good experience.
the service man was very nice and explained everything
Your service in the past has been very dependable.
Polite, efficient service from technicians administering your prepaid maintenance program.
Reliable service, good quality, reasonable - aren't trying to sell me something.
The friendly reminders about tuneup/checkups - to schedule them.
Prompt and friendly employees - who explain everything to us.
Friendly staff on the phone and knowledgeable service techs.
Everyone I've dealt with is always very curtious. We've been very satisfied ever since we've started working with Standard Heating.
Competent service people
Seth always does a great job and keeping us informed of the status of our furnace and air conditioner. I appreciate the prompt service and honesty.
You are a local company - I remember when we received our AC and furnace and was told that the parts are here and 99% of the time the part would be in stock. Wouldn't have to wait to have something shipped here.
On time, friendly,knowledgeable & patient
Standard Heating & Air Conditioning offers great service, value, and quality.
We have been very satisfied with all service over the past several years. In particular we are impressed with Seth. His efficiency and expertise along with his friendly, courteous manner are outstanding.
Services and products are very reliable. I enter fall, winter, spring and summer with no worries. Thank you for that!
Arlene F. Englert
We like getting reminders when it's time to have either our furnace looked at before winter gets here and the air conditioner checked before the hot weather starts. Service is always prompt.
The men that come out to my home are always very helpful with their information and recommendations.
Josh was terrific. Explained everything to me. Got me to sign up for 2013 and still feel good about all that was done. My name is Allen Maffit
Ken Granville no longer is at this address.
The technician was friendly, took care of the problem and talk to me about annual visit
to insure my furnace and air conditioner was in running order.
Personal touch, integrity and competence of the individual, Seth, who provides service to our home.
Good service, products, workmanship. Your service people are very dependable, responsible, polite, thoughtful and knowledgeable. We are very satisfied with our furnace and air conidtioning etc. Keep up the good work.
You didn't. You were fine.
The representative who came out to our house to assess the replacement of our High Velocity A/C system was very thorough and very professional. The amount of knowledge he demonstrated on the subject was very reassuring to me. I would definitely call on Standard Heathing & Air Conditioning in the future.
I called Standard a few weeks ago to have some baseboard heat registers replaced. I was told I would be contacted by a sales person (I didn't want to talk to a sales person -- I wanted to set an appointment for a service person to come out and replace the registers but was told I needed to go through a salesman). No one called. Therefore I have not had any work done by Standard lately. It's a coincidence that I got your email today because I was going to call another heating outfit. I would prefer working with you because of past good service so if you do want the business have someone to call to schedule service.
The salesman decided on the phone that he didn't have anything to offer me since I was firmly not interested in a York after reading consumer reports online, and the Bryant was too much for my budget. I went with a Carrier and got the best warranty..10 condenser, parts and labor. Very happy with my decision and the salesman that came to my home.
Service reps are always friendly and very knowledgeable. They take pride in doing a good job.