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20141 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Seth, the Standard Heating & Air Conditioning rep that came to our house was professional and very helpful in attending to our needs. We are very appreciative of his work and will call again for services from your business.
The sales representative was very knowledgeable and personable. I felt he knew what he was talking about.
The service people are very polite, careful and do a thorough job. Call when they are on the way. Appreciate their professionalism...
Honest prompt reliable
Quick response to our request for service.
youre guys were fast efficent friendly. they did a superior job for me thanks a bunch ps
Offer something like Center Point Home Service Plus
Quick service
Everyone I worked with was very friendly and told me exactly what they were
doing while installing the furnace and A.C. They weren't atraid to answer any of
my questions.
The representative seemed to be very knowledgeable about what had to be done and
what the best furnace and A.C. would be for my home.
The trustworthy, friendly & knowledgeable technicians.
Knowledge of product and being ably to pinpoint problem and fix it.
We are waiting on a quote on a furnace from salesman Jeff Pedderson. He said the quote would be ready shortly after his second visit on Oct. 2. On Oct. 7 I emailed and asked when the quote would be ready, and he responded that he would send it Monday morning, Oct 8. It is now Oct. 11 and we haven't seen it yet. We'd like to get the quote so we can decide to move ahead with Standard Heating or else go in a different direction.
The scheduling people were nice and efficient on the phone. Josh, the tech, was very professional and friendly. He was on time and asked if there was any questions or concernes I had about the heating system. Good job!
We usually have David do our tune ups. He does a great job, is prompt and always lets us know when he's on the way. He's a real asset to your company.
Efficiency, professionalism, courtesy. Appointment reminders, availability. All around excellent service.
No disappointment. A sales rep gave us a bid for a new furnace and air conditioner, and we chose a different company.
On time and helpful. Very good service, listened to our unique problem and gave good options and advice.
Great Service. You were able and willing to work with me. Curteous. Listened to my needs and desires. Gave a great product and a good price.
On time--0800! Courteous and efficient.
Greg is always informative and professional.
While I never look forward to needing to call you guys, I've always been pleased with the professional and pleasant attitude of all of your employees I've met.
On Saturday, when i didn't have heat and it was below freezing outside I decided to call your 24/7 emergency service number. I was shocked to receive a message that winter emergency care will not start till monday.
Professional customer service.
Service was prompt. The technician was courteous and informative.
very professional, courteous installers that knew what they were doing and were very helpful in explaining the new system.
Friendly service tech who shared knowledge.
Well, after I thought I had made an appointment, it turns out that I was waiting this afternoon for nothing. After I called to check on what happened to the appointment, it seemed like I never had an appointment or at least it was not saved in the system. So, the evening call receiver told me that he would call out the emergency service at regular charge. That was helpful, however the problem could not be fixed even after $200 service and parts, and we are still without heat. I hope the problem is being diagnosed correctly and can be resolved efficiently.
Quick to get here, knowledgeable service rep, and very quick service.
Prompt, friendly and knowledable service.
friendly,professional