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20141 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Reliable service- friendly associates.
Competent, cheerful, and thorough.
On time / Well informed /Personable & polite / Neat & Tidy
The follow up has been painful at best. I have a project that requires a radiator to be removed so the flooring guy can come in and open the floor, so that the baseboard solution proposed by your sales person can be installed. The sales guy said he would call by noon today and has not. There has been a lot of back and forth and the follow up has been terrible.
The servicers seem really knowledgable and they aren't high pressure sales people. I feel that if they recommend something, it really needs to be addressed.
Nathan was great!
Good technicians, prompt service, maintenance plan.
The person was very knowledgeable. Knew what the source of the problem was right away. Did not give me the run around.
Easy service to use.
Reduce the cost of service. In this day and age when the consumer is expected to do twice as much with half as less money is the bottom line.
Employee could introduce him/herself upon entering the home, and conduct friendly dialogue with the customer.
Excellent service
Quality Service Technicians
Sales person talked us through the process at what we thought were the sale prices and when she wrote the order it was double the amount and she worked hard to get us to sign that night and said we had 72 hours to cancel and we did
Nice job.
The great customer service
Quality products, friendly and knowledgeable staff
you call and remind me to maintain my furnace and A/C. you installed both as well. I guess you also installed my aprilaire. basically, for a good solid price I don't have to worry about anything!
Prompt, knowledgeable service.
Timely, nice knowledgeable techs
Josh was friendly and knowledgeable. He took the time to tell me some extra details about his servicing which I appreciated very much.
Seth was great. He was very respectful of my home. And he played with my dog!
Everything! Unbelievable service, prompt, professional and the best price in town. When I called the city to complete the inspection, they also commented on what a great job Standard Heating & Air did at installing my new furnace. They were very clean, helpful, I just can't say enough! These are your people for heating and air conditioning needs!! Great job!! DON'T CALL ANYBODY ELSE! Standard Heating & Air Conditioning totally rock!
prompt service, polite and capable technicians
We always see either Nathan or Seth and they are so thorough and we trust their guidance completely. Last fall we talked to Nathan about replacing our AC and we followed his advice. We replaced our AC in February. We have zoned heating and AC so our system can be a bit tricky, but both Nathan and Seth are great at their job so everything works perfectly.
We couldn't ask for better service!
friendly, clean, efficient
Always very professional when in my home, convenient appts, and they explain any potential issues.
Customer Service, in contact with me even though I was not home. No
Extra costs, price quoted was exact. Will use again
Did not necessarily disappoint me, but have no particular reason to recommend your firm over any other.
Prices came in high. No knock on your business but I wouldn't recommend someone I didn't go with.