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based on 20141 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On time, courteous and thorough.
Associates are courteous and knowledgeable.
Technician Joe was friendly, informative and respectful or home (covering shoes before entering).
The technicians are very friendly and respectful.
This will be my fourth call since august about issues with the furnace installation and reinstall on HRV
It to the point of the needs.
VERY PROFESSIONAL AND PUNCTUAL SERVICE
Your service professionals are the best! They are always friendly, courteous, helpful, and knowledgable.
everything
Good reputation. Friendly and very knowledgable service personnel.
Your repairpersons are well-trained, very competent, helpful and personable.
Quality
Nathan.
And ease of setting up appointments, by email.
Reasonable prices, outstanding service and expertise.
your rep called and left me a voicemail. I called back and got his voicemail. I left a message and no one ever called me back.
The individuals from Standard that have been sent to my house have always been very professional and explained everything very well.
Very professional
Was there anything that needed to be adjusted?
I didn't think to ask!
Up to this visit, you've been able to take care of a problem the first time.
Thoughtful and careful tech person. He gave detailed info on air cleaner options.
Prompt
Repairman called to alert my wife when he would arrive.
(Had same repairman for both tune-up and repair.)
Communicated issues concisely.
Thorough.
Cleaned up.
Nice work! Thanks.
Nathan was respectful to our home and property, entertaining to talk with, professional... I couldn't have asked for a better tech.
affordable and reliable
I was delighted with my technician, Joe. He was prompt, courteous, pleasant and competent.
My only complaint was it took a long time to get an early appointment---next year I schedule early!!!
You know your Heating and Air Conditioning and I have complete trust in your recommendations. Your workers have always been prompt, friendly, and helpful.
Prompt and knowledgable service-person
My sales rep was honest and knowledgable about the product. I appreciated the care and concerns sales and techs showed me. Love my new furnace and excited to see my future savings. Thank you.
I scheduled this maintenance visit through an Angie's List promotion. Standard called me back very quickly to get me on their schedule. The technician, Rich, came on the early side of the given window. He did his work, cleaned up, and was very pleasant. No problems at all!
Automatic order confirmation without having to ask for it.
Standard Heating to contact customer to schedule the following air conditioner tune-up.
Professional, friendly and prompt.