Standard Heating & Air Conditioning
130 Plymouth Avenue North
Minneapolis
MN 55411
United States

Average rating: 9.5 out of 10 based on 20141 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 28, 2012 — Rated 10 out of 10 by C.S. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Professional service and good quality.

Report a concern   November 28, 2012 — Rated 9 out of 10 by N.B. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Staff is professional and show up on time.

Report a concern   November 28, 2012 — Rated 8 out of 10 by B.P. Standard Heating & Air Conditioning - Minneapolis - MN
What could we do to improve?

Very Helpful parts Department.

Report a concern   November 28, 2012 — Rated 10 out of 10 by N.G. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

This was the first time I used your company & I was very impressed. Paul was very nice, professional & thorough.

Report a concern   November 27, 2012 — Rated 10 out of 10 by William Ness Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Fair price, prompt service, very good prod, service people know what they are doing and clean up when they are done.

Report a concern   November 27, 2012 — Rated 10 out of 10 by J.T. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

I think you are an honest and trustworthy business.

Report a concern   November 27, 2012 — Rated 10 out of 10 by Shane Hart Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Service has always been prompt and everyone I have dealt with has been professional and polite.

They were as wonderful on an emergency service call as with the original sale.

Report a concern   November 27, 2012 — Rated 10 out of 10 by Ron Jansen Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Great service from begining to the end. Freindly knoweldgeable staff.
Clean efficent work

Report a concern   November 27, 2012 — Rated 9 out of 10 by Chris Burrell Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Unlike other companies in the Twin Cities, I feel like Standard Heating takes care to offer a fair price for the work performed and doesn't recommend unnecessary services.

Report a concern   November 27, 2012 — Rated 10 out of 10 by J.C. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Your employees always provide excellent customer service, explain things clearly, and are respectful of my property (e.g., put on disposable booties over their shoes so they don't track dirt into my house).

Report a concern   November 27, 2012 — Rated 10 out of 10 by J.F. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Having a repeat technician like Nathan has been the key for us

Report a concern   November 27, 2012 — Rated 10 out of 10 by S.M. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

your service man came at the opening time of our window (1-4PM)
the young man was efficient and courteous
we took advantage of a 50.00 off "coupon"

Report a concern   November 27, 2012 — Rated 10 out of 10 by G.W. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Very fast response.

Report a concern   November 26, 2012 — Rated 7 out of 10 by P.S. Standard Heating & Air Conditioning - Minneapolis - MN
What could we do to improve?

Not a thing. I just don't normally go around asking my friends about their furnaces.

Report a concern   November 26, 2012 — Rated 9 out of 10 by J.S. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

The reliability of the service provided.

Report a concern   November 26, 2012 — Rated 6 out of 10 by E.F. Standard Heating & Air Conditioning - Minneapolis - MN
How did we disappoint you and what can we do to make things right?

I was very happy with your office and scheduling an appointment for an estimate. Robin came and was excellent in my house and was well informed. My biggest disappointment is that I have yet to receive the formal estimate and it is nearly three weeks later. This survey came before the estimate. My wife and I probably would have scheduled the work by now if we had solid numbers to work with.

Report a concern   November 25, 2012 — Rated 9 out of 10 by R.B. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

apparant expert knowledge and courteous personnel

Report a concern   November 25, 2012 — Rated 10 out of 10 by M.V. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

your technicians are very knowledgeable and frindly. plus i trust standard heating after useing them them for many years.

Report a concern   November 25, 2012 — Rated 10 out of 10 by S.R. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

On time and thorough

Report a concern   November 25, 2012 — Rated 9 out of 10 by B.L. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Prompt service, rate was reasonable for amount of time spent on a Saturday, and it appears that the technician knew his craft and worked hard to solve the problem and explain what was being done.

Report a concern   November 24, 2012 — Rated 10 out of 10 by Gregg Runkel Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Kelly was very informative. Felt comfortable that Standard would stand behind their product and installation. Installer was professional and left the area looking good.

Report a concern   November 24, 2012 — Rated 10 out of 10 by D.H. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Quality product and installation on furnace and a/c I purchased from you (quite a few years ago). Prompt, friendly, and reliable service on yearly maintenance. Summer is always friendly and helpful when scheduling appointments.

Report a concern   November 24, 2012 — Rated 10 out of 10 by T.P. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

The technician who came out to explain exactly what kind of furnace I needed and how much it was going to cost did a great job of taking his time and explaining everything to me. He did not try to sell me more furnace than I needed! The two installers also did a great job - they worked hard, did not take any breaks that I noticed, were quiet, efficient, and cleaned up everything after they were done. They also took the time to explain to me how the new furnace worked. I have already recommended your company to my friends. Everyone at your company did an excellent job!

Report a concern   November 24, 2012 — Rated 10 out of 10 by A.S. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

The service person was exceptionally cordial, friendly and accommodating. His name was Joe and we wanted to make sure that we mentioned how terrific he was in terms of customer service. Thanks.

Report a concern   November 24, 2012 — Rated 9 out of 10 by A.S. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

on time, technician was friendly and clean in appearance

Report a concern   November 23, 2012 — Rated 9 out of 10 by D.M.B. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Came early in the morning and elimintated waiting to begin the days projects. Went about the work quietly and efficient. Answered questions and pleased that my furnance should not present any problems for the season.

Report a concern   November 23, 2012 — Rated 8 out of 10 by J.K. Standard Heating & Air Conditioning - Minneapolis - MN
What could we do to improve?

disappointed out furnace is only 3 years old, the pump went out and it was not under warranty

Report a concern   November 23, 2012 — Rated 8 out of 10 by M.W. Standard Heating & Air Conditioning - Minneapolis - MN
What could we do to improve?

Lower prices. Have technician explain more any problems or suggested maintenance.

Report a concern   November 23, 2012 — Rated 4 out of 10 by B.N. Standard Heating & Air Conditioning - Minneapolis - MN
How did we disappoint you and what can we do to make things right?

We have not received the estimate yet to replace our furnace and ductwork from the rep that was out to the house at hte beginning of hte month.

Report a concern   November 22, 2012 — Rated 10 out of 10 by John Hrkal Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Everything


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