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based on 20141 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I appreciate the same day service. The repairman was prompt, friendly, explained the problem with my central air and fixed the problem.
Standard Heating was on time, the serviceman explained what he was going to do, explained afterwards what he did. Very,happy to have this,service due.
Price
Prompt. Friendly. Knowledgeable. Efficient.
Cost. Replacement of a relatively inexpensive A/C part (capacitor) repaired in under 10 mins cost nearly $250.
Quick and professional
I believe his name was Joe, he did a fine and friendly job. Thanks.
The maintenance appointments are easily scheduled and the service reps are knowledgeable and very efficient.
The employees who provide your services. Nathan is a great, knowledgeable guy who helps his customers - thank you!
Very knowledgeable and informative
265.00 bill for a 10 dollar part/capacitor. Your crooks
One time -- efficient -- frienly
prompt service, knowledge employees
Easy to make an appointment and technicians are always polite, thoughtful about not tracking in the house and thorough.
Very courteous service person - really like that they put the shoe protectors on walking into my house. He answered all of my questions.
Standard cares about our comfort in our home and in identifying the best solutions for heating and cooling as well as maintaining the units properly over time.
Prompt service. Courteous Service people. We trust company to be honest in what needs to be done. We have used Standard for many years.
Thorough tune-up inspection and also friendly technician.
We trust Standard and have dealt with Standard in years past.
Professional, thourgh, Fast service
Friendly, punctual and professional.
I can always be assured that whatever service is performed will be done thoroughly and in a professional manner.
Your technicians are always polite and always answer any questions that I may have and explain exactly what needs to be done and why.
I know that I can rest easy knowing that my most important mechanicals are in top working order.
Thank you.
Lori Woelfle
Chaska,MN
Very helpful & professional! Showed up on time & very through with the tune up & advice for continued care!
Technician was fantastic. Very nice, very friendly, explained problem and how to correct. Spent extra time making sure AC was performing to best standards.
Well, my air conditioner is still not working yet. The technician said to wait 48 hours for it to sort of "kick in".
friendly service people. very nice and our dog likes them too!
Good advice, prompt, reasonable.
Like that we will get the same service man often. Dave has been great. It is nice to see a familiar face.
Your technician came out on time and diagnosed the problem quickly . Great friendly and knowledgeable service.
Courteous, thorough, on time, and quick