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20141 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everyone is very Friendly and Professional, they communicate very well and are not out to sell you more then what you need. I think that their prices are fair as well. I have had a few different experiences with Standard Heating and Air and from the beginning they felt like a company that I could trust and know that I'm going to get a good Product and Excellent Service.
I was not present during the visit, but my wife mentioned that the technician was very familiar with the filter system of our unit. He was very helpful and courteous.
Timely, clean, efficient, knowledgable. Great job!
No disappointment -- The appointment just took a little long, although I was happy to give the time so that a new employee could learn the ropes. Am also not too keen on always being pressed to purchase add-on services. . . All in all, though, the technicians were pleasant and professional.
Excellent service . Helpful and courteous office staff making the appointment . Great technicians, on time with efficient and fast repairs, also explained what was wrong and what he was going to do. Thanks Jason for a great job!
They were very friendly and helpful in answering my questions and addressing my concerns. A pleased customer.
First name removed B.
Mendota Heights
Standard HVAC got back to me immediately and sent someone out right away. The problem was small, he fixed it, and everything was back up and running within one hour - at a reasonable cost. Very satisfied.
Responded right away and resolved the issue with my Bryant A/C
Prompt and always friendly
Getting service was easy and a service call was available the day I called.
The issues were addressed quickly at no charge.
I felt like we received quality products and service for a very competitive price. Everyone that we worked with was professional and helpful.
Always on-time, competent, confident, professional and personable. All outstanding as per usual!
The person who came to service my air conditioning was excellent! He was knowledgable, friendly and patient when helping me with my thermostat. I would highly recommend Standard Heating and Air Conditioning to my friends and neighbors.
Friendly & Knowledgeable repair personnel.
Prompt , friendly service.
AC unit was not cooling properly. Repairman came out added freon but was unable to fix leak. Was told someone would call and reschedule time to find leak. That was in June. NO ONE HAS CALLED!
Service was excellent
He fixed the problem immediately and was professional
You always answer the phone when I call, even at night. Your technicians who check my furnace are competent and courteous. Your service plan keeps my furnace, A/C, and water heater running efficiently and safely.
Excellent, timely service from the estimate through completion. Everyone was friendly and informative.
The honest of the situation and or the problem.
Responsive, fairly priced, diligent ......and best of all THEY CARE!
Friendly, courteous,on time.
Employess have always been very courteous and professional when they have come out to do my yearly furnace and AC checks
Price of a simple R22 recharge was very expensive.
Great service!! The technician diagnosed our problem and fixed it quickly!!
Friendly people on the phone, friendly people at the house. Always ready to make an appointment. Clear pricing. Technicians are always happy to answer questions ("what's a capacitor anyhow?") with patience and good cheer.
Jason the technician is friendly, knowledgable, experienced and most of all, very respectful by ensuring that he cleans up after the servicing work on the furnace and air conditioner. One final note, reliable and on time.
Elliott is awesome. Responsiveness is great.
On time and very efficient
Prompt, professional and effective.