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20141 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Based my call on Angie's List recommendation. Found the problem and fixed it promptly. Only waited 30 minutes.
knowledgeable staff, punctual fairly priced. Everyone is very courteous from office staff to the techs.
I have been a Std Heating Customer for many years and am very happy.
Tech arrived on time and completed the repair and didn't charge even though warranty had just expired.
Expert technicians. Exceptional service.
Great service and friendly staff
We have been very satisfied with your thorough work over the years. Also your service personnel have been courteous and helpful.
your technicians are very helpful: they answer question, arrive within the time frame,and call when they are on the way.
Standard has been providing dependabel and quality service for many years. Your products are quality.
No issues. Excellent service.
Knowledgeable and personable staff that is on time.
I had my air-conditioning fixed that same day it stopped working someone came the next day and fixed it and it only worked for 2 weeks after spending almost $700. When I called they sent someone out again who took one look at it and said not only does your air not work but the problem with the air caused your heat to also not work. He then proceeded to tell me it was going to be another $300 . Wow almost $1000. He couldn't even promise me that this would work. Why should I continue to waste money if I have no idea if what you guys are doing will work. I think you took advantage of me and now I have the difficulty of deciding how we will have heat this winter. I called the service manager over 2 weeks ago and never heard back. No good.
Staff, technician, friendliness, easy to schedule, professional work, attention to details,
Very professional and courteous treatment that gives me the feeling of comfort and safety.
You don't keep us waiting to fix something. You actually had the part for the a/c right on your truck when you came repair it. Your repair guys are very polite, knowledgable, courteous and prompt.
Reliable, courteous, helpful. Answered all my questions
Deacon is always friendly, professional and able.
Same day service
After several years of service from Standard Heating I have found the service providers to be knowledgeable, and trustful leaving me satisfied that my furnace and AC will operate
well when needed. I appreciate the care they give.
First name removed K. Last name removed
Joe is fantastic. He is always on time. He is thorough, but goes about his job quickly and effectively. He's also just a really nice guy.
Prompt courteous people, great products.
Dave was professional and had the install of the humidifier done in a reasonable amount of time. He showed me what I needed to do to operate it and advised me about my water heater needing to be replaced. He also cleaned up after himself and was courteous. I was satisfied with the service I received.
I was called the morning of my appt. to discuss what I wanted. Looking for ventless A/C. The tech I was talking to seemed to be talking me out of the system with no interest in my interests. The tech then called me 1 hour before the appt. to cancel the 4 pm appt on a Friday. Said his child was sick. Which I can understand, as I have kids. But then say hey will call Monday to reschedule and to never hear back? Just seemed off from the beginning
All the reps that have come to my place have been knowledge and got the job done.
Always on time and friendly
The people who come are prompt, courteous, and knowledgeable.
Service people are trustworthy. They are courteous and answer questions clearly. They are timely in arrivals. We have had their service plan for a long time and firmly believe our furnace has run without trouble over the years because the steady maintenance has kept it in good condition longer than one might expect.
Nathan is the best of the best.
Very thourgh
Prompt and friendly service!!
Responsive, good at explaining, prompt, professional
Great job. Very professional. Job valuation 26k. Would use them again!