based on 2872 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Visited the Pearland location for the second time today. Recently moved to the area and a long Sport Clips fan. And I will continue to be, juat not of this franchise as the service is terrible. Went in without checking in online. I had a day off and time, no big deal. I went in and checked in. I was on deck at 11:57 per the text message but with friends visiting stylists I knew it would be delayed. A gentleman named Paul came in and was asked if he checked in. He said no. Stylist said dont worry about it I will check you in and get you in line. This happened to be ahead of everyone there, three of who left while I was sitting in the waiting area. I would have left too, but was curious to see how terrible the service was. After being on deck at 11:57 I was finally greeted over 30 minutes later. What a terrible customer service experience. I will continue to visit Sport Clips, but will never visit this particular location again. A shame because its close, but I rather drive 20 miles away to the next one for a real experience. One, they cant pick and choose their customers, you never know who you are cutting hair for. Two, your workout booty shorts are not work attire, they are gym attire. Three, no greeting acknowledgement upon entry and just stares isnt welcoming.
The hot towel and shampoo
Juanita is the best stylist I’ve ever had.
Quick, efficient, friendly, and talented staff.
The lady who cut my hair was AWESOME! She gave me a great hair cut and was fun to talk to. Give her a raise!!
Great cut and use the app to reserve your spot so you don’t have to wait!
MVP - hair wash and towel
Always on point ! Never disappointed! Thank You!
Great job!!!
The record of our haircut preferences and we don't need to explain it every time we visit the store.
Conversation about hair loss and solutions offered
Yvette did a great job and listened to my needs
Carla did an awesome job.
Nat was great
Extremely timely, friendly, attentive, and the haircut was spot on. Great stylist!
The hairstylist was so patient with my son that has special needs.
People are great. I just wish that I could schedule a time to come in.
Mari is awesome! Never had a bad haircut from her, truly the best! She is the only one that will cut my hair in the future. Not to mention, she is very attractive, so there's that too. But she truly is the best when it comes to cutting hair. If a quality hair or beard trim is what you need, go see Mari!
Great haircut and nice people
The “10” I gave was largely due to the exceptional service and hair cut I received from Mattie. Her precision and meticulousness is exactly what you want in a hair stylist.
Jill is the best stylist I've ever had! She always provides excellent service! She's very professional and courteous. She deserves a raise!
I am treated like a king! I come out of it totally relaxed.
Great atmosphere friendly ppl
The staff was very friendly and the haircut was top-notch. The store was very clean and very welcoming.
Rachel is very personable and kind. Very good conversations while cutting my hair!
Very friendly and good service
Lower your prices! Especially for seniors
Service is always great; my stylist is professional and does a fantastic job!
Courteous stylists and great environment