based on 3562 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Maria was super awesome and funny, and the cut is always fire
Excellent service
The stylist there are very disorganized and can’t seem to work together to make haircuts easy for the customer and the one specific stylist is very obnoxious
Rosario always does a great job, she’s the best!
Jackie’s friendly, professional and skilled. She always dose an amazing job!
I highly recommend her!
The convivence of the location, on-line check in, steam towels and the sports on the TVs.
Also, I had a new stylist cut my hair for the first time, she was great!
Yessenia was very professional, personable and did a great job on my haircut.
Overall, a great experience.
Great service and scheduling process is really accurate.
Remember the ears, eyebrows, and neck without being reminded.
Alice did a great job with my beard and haircut during the MVP session. Would go again!
Much appreciated
Stacy is great! Always listens and cuts my hair perfectly. recommend her to everyone
The services are have exceeded my expectations. Always a great haircut.
My stylist was very professional and very welcoming. She’s great
great service
Love the new chairs but still need blankets when washing hair it’s cold
Carla was awesome. She recognized what I needed before I even knew what I needed. Definitely coming back
Efficient and good service. It was very busy, but the quality did not go down.
Love that you now offer beard trimming
Proactive Expertise of my barber, informing me about issues with my hair i didn’t know existed
Excellent service
Excelent hair cut, just what I eanted, very professional and extremely courteous
Very good
The hair stylist was amazing. Please give her a raise
Efficient for In-N-Out, having a sports on TV is great and my stylist is very good
The stylist that completed Xerxes haircut was either having a bad day or just a bad attitude. Not good customer service. I didn't appreciate the attitude to a child, especially given this was my 9 year old grandson. I did request prior to his haircut for her to "be kind" which should never have to be a reminder to someone in such a customer service industry. I had both of my grandsons in for haircuts on Sunday unfortunately I paid prior to Xerxes haircut being completed and tipped what I feel generous $20. The total bill was $76 and for the customer service to be lacking especially directed at a child. I regret tipping that particular stylist.
Tiffany is such an amazing stylist. She's been cutting my son's hair since he was a little boy. She always does an amazing job.
It was fast. The stylist was very polite and listened to my needs and did a great job. Monique was awesome!!
Bea was awesome. She offered available options, shampoo massage etc.
Great place. Crystal and Jenna are my son and i's favorite
So, overall the experience was pretty good. The lady is very fast and not very thorough.
The shampoo was topical at best, not really taking time not l, really feeling like she cared. For the haircut, I asked for a mid fade. She did do a mid fade, but overall, the fate is terrible. It’s not really faded. It looks more like steps. There is a definite line of demarcation where the fade starts. For the MVP Massage, it was all of a minute and a half, once again, not thorough.