Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   October 19, 2023 — Rated 10 out of 10 by Kenneth Childers Jr Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Leanna was excellent service technician! She kept me informed and provided essential about the needed services my car needed! She help me with available savings for the services my car needed! Great experience!

Report a concern   October 19, 2023 — Rated 9 out of 10 by B.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I liked how there was a team available on arrival to direct me and take my car right in.

Report a concern   October 19, 2023 — Rated 10 out of 10 by N.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I like my Hyundai Elantra it is a very dependal car. I am glad I bought it.

The service department does a very good job and answers all my questions.
I like going there for a oil change If I have any questions all I do is call and they tell me what to do.
Everyone very nice and helpful.

Report a concern   October 19, 2023 — Rated 10 out of 10 by M.M. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

very nice not pushy

Report a concern   October 19, 2023 — Rated 10 out of 10 by Kenny Ramey Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Sales team is excellent! They treat you like family and listen to your needs. Finance department offers the best rates and monthly payment based on your qualifications. Vehicles are dependable, and exceed expectations. The service department offers repairs and inspections in a timely manner. Don Franklin Hyundai and its associates are the best dealership around town!

Report a concern   October 19, 2023 — Rated 9 out of 10 by J.S. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I had a very pleasant experience buying my car from Don Franklin. Everyone was very cordial. Process was very easy.

Report a concern   October 18, 2023 — Rated 10 out of 10 by S.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Always convenient appointment times and thorough service. Also they are quick if need be.

Report a concern   October 18, 2023 — Rated 10 out of 10 by T.R. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The staff makes you feel family.

Report a concern   October 17, 2023 — Rated 10 out of 10 by A.C. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

My experience working with Drew was very positive. I didn't feel pressured at all, and he answered all my questions. I would highly recommend him to anyone else looking to buy a vehicle.

Report a concern   October 17, 2023 — Rated 10 out of 10 by J.R. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Drew Robinson was very easy to work with and not at all pushy. I told them what vehicle I wanted and the prices I found and not only did they go get the vehicle for me from a dealership out of state, but they beat their price. The Sales manager was also super helpful.

Report a concern   October 17, 2023 — Rated 10 out of 10 by Nicole Pool Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Everyone is so friendly and Misty is Awesome. The selection of cars are great.

Report a concern   October 15, 2023 — Rated 10 out of 10 by K.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I like that all the paper work was emailed to me to sign , and the salesman took video of the vehicle for me to see , definitely would do more business with this company.

Report a concern   October 15, 2023 — Rated 10 out of 10 by B.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Second vehicle I have purchased from Darryl Bond. Excellent communicator. Product U will have to get back with u on. Need to drive more.

Report a concern   October 14, 2023 — Rated 10 out of 10 by Jay Hawkins Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was provided as expected and in a timely manner.

Report a concern   October 14, 2023 — Rated 10 out of 10 by R.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast services keep you up to date on services
Up

Report a concern   October 14, 2023 — Rated 9 out of 10 by J.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quality products and professional services.

Report a concern   October 13, 2023 — Rated 10 out of 10 by Bonita Scott-Klein Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service best because of Alexis. Waiting for the new 2024's.

Report a concern   October 13, 2023 — Rated 10 out of 10 by J.A.I. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

As always, Excellent service even when you are very busy! Thanks!

Report a concern   October 13, 2023 — Rated 10 out of 10 by H.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly acceptable problem solved never any confrontation with magement to take care of
the issue. This is what drives customers to return
When they are in the market for services
Good job.

Report a concern   October 12, 2023 — Rated 10 out of 10 by J.D. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Great cars and great staff.

Report a concern   October 12, 2023 — Rated 10 out of 10 by B.D.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

It was easy to schedule, prompt and fast to get it done, good communication and quality. Thanks!

Report a concern   October 12, 2023 — Rated 9 out of 10 by E.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The team is always friendly. I appreciate their efficiency in the service department, as well. I've never had a bad experience with the staff!

Report a concern   October 12, 2023 — Rated 9 out of 10 by A.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Timely

Report a concern   October 11, 2023 — Rated 10 out of 10 by M.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Dependable vehicle.. excellent service

Report a concern   October 11, 2023 — Rated 10 out of 10 by T.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I’ve always had great deals and great service at Don Franklin

Report a concern   October 10, 2023 — Rated 10 out of 10 by Neal Rose Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

salesman Ben

Report a concern   October 8, 2023 — Rated 10 out of 10 by T.G. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Warranty and professionalism from Trevor Huber.

Report a concern   October 7, 2023 — Rated 10 out of 10 by J.M.B. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

We are pleased with our new Hyundai. Dave Sharpe and Mike was very nice, helpful and friendly. We definitely recommend Don Franklin to anyone interested in a vehicle.

Report a concern   October 7, 2023 — Rated 10 out of 10 by Richard Gifford Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Your Hyundai members were very courteous. Everything was taken care of quickly and efficiently. I would not hesitate to recommend your services to anyone. Your team saw I had some health issues, and surprised me by going above and beyond, and washing my car !! Thank you so much, Y’all absolutely made my day !! 😊

Report a concern   October 7, 2023 — Rated 10 out of 10 by N.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The Hyundai and Genesis products are of excellent quality and the service department staff is very cordial and helpful. They always make me feel welcomed and appreciated.


Privacy Policy