Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   September 1, 2023 — Rated 10 out of 10 by M.O. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

My experience with Hyundai has been outstanding. My Sonata has been a reliable vehicle with little to no significant issues over the years. The Service team is always friendly and kind, and go out of their way to make sure I am happy and satisfied.

Report a concern   September 1, 2023 — Rated 10 out of 10 by O.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very likely! Have sent two customers to Don Franklin that have bought new vehicles!

Report a concern   August 31, 2023 — Rated 10 out of 10 by D.Y. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service department is very friendly and informative. They didn't try to sell me anything I didn't need, which instills in me that they are trustworthy.

Report a concern   August 30, 2023 — Rated 10 out of 10 by M.G. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Caring
Professional
Salesman was excellent!
Explained everything

Report a concern   August 30, 2023 — Rated 10 out of 10 by Janet Byrd Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

When I come in for service everyone is friendly and helpful.

Report a concern   August 30, 2023 — Rated 10 out of 10 by R.A. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The young man was polite and confident in the product and was very helpful and knowledgeable

Report a concern   August 30, 2023 — Rated 10 out of 10 by V.E. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Efficient and thorough

Report a concern   August 29, 2023 — Rated 10 out of 10 by H.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

You always provide good service in a timely manner.

Report a concern   August 29, 2023 — Rated 10 out of 10 by Bill Balke Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

On time. Polite, friendly. Quality work.

Report a concern   August 29, 2023 — Rated 9 out of 10 by C.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service people have been courteous and helpful.

Report a concern   August 29, 2023 — Rated 9 out of 10 by I.K. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Friendly staff

Report a concern   August 29, 2023 — Rated 10 out of 10 by Bobbie Mobley Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Charles Bush was so thorough in educating me on the car I ended up purchasing

Report a concern   August 28, 2023 — Rated 10 out of 10 by J.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service staff was polite easy to work with and kept me informed. It was completed quickly.

Report a concern   August 28, 2023 — Rated 10 out of 10 by Pamela Krisco Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

It is easy to schedule an appointment and the staff members do a wonderful job. They communicate clearly and explain everything so you understand.

Report a concern   August 26, 2023 — Rated 10 out of 10 by Joseph Zieverink Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Ken was our dealer to help this through the buying process couldn't find a better person he was kind very knowledgeable looking there now three times and the people are just wonderful there thanks for being a dealership that I can trust and depend on

Report a concern   August 26, 2023 — Rated 10 out of 10 by Darrin Compton Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Treated like we were important not just another sale. Explained everything thoroughly including how to use all options on the car.

Report a concern   August 25, 2023 — Rated 10 out of 10 by A.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly, knowledgeable staff! Keeps me up to date on what is found after service. Not pushy!

Report a concern   August 25, 2023 — Rated 10 out of 10 by Holly Reiner Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I’m extremely impressed by Hyundai’s warranties and service.
Needless, to say, I love my Santa Fe that handles like a Lexus!

Report a concern   August 25, 2023 — Rated 10 out of 10 by Ruth Stewart Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Daryl Bond was very accommodating and very knowledgeable about the vehicle we purchased. He was there on the lot when we pulled up ready to assist. Unlike the Toyota dealers, they never came to greet us or assist, we had to go to them. Also having new vehicles on lot was a plus. Toyota told us it could be 2 to 3 months once we ordered. I was very impressed withe the professionalism and organized manner in which everything was handled.

Report a concern   August 25, 2023 — Rated 10 out of 10 by H.D. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Great people listen to what you looking for and also in price . Just a great place to go to.

Report a concern   August 25, 2023 — Rated 10 out of 10 by Tamara Leong Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Darryl was very helpful and answered any and all questions my mom and I had.

Report a concern   August 25, 2023 — Rated 10 out of 10 by LaShawnda Lewis Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Every vehicle I've purchased from here I have absolutely loved I usually deal with Ty and Darryl has assisted him on helping me before and both were extraordinary in getting me exactly what I needed and wanted. I've sent a number of people here and never once have I heard a complaint back. Buying a vehicle can be stressful and irritating but they make it look so easy and painless

Report a concern   August 24, 2023 — Rated 9 out of 10 by S.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The staff are friendly and greet you promptly upon arrival.

Report a concern   August 23, 2023 — Rated 10 out of 10 by C.N. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Excellent car care.

Report a concern   August 23, 2023 — Rated 10 out of 10 by Ethel Reed Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great customer service, would highly recommend!

Report a concern   August 22, 2023 — Rated 10 out of 10 by Millie Taylor Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Products are outstanding. Service is always kind and accommodating. I could not be happier with either. Thank you!

Report a concern   August 22, 2023 — Rated 10 out of 10 by C.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service department is top notch!

Report a concern   August 21, 2023 — Rated 10 out of 10 by Mike Barker Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Ralph in service is amazing. Very friendly and professional.

Report a concern   August 21, 2023 — Rated 10 out of 10 by S.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everyone was very nice and the experience was very easy

Report a concern   August 21, 2023 — Rated 10 out of 10 by Jessica Roller Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast & friendly service! Everyone is very helpful!


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