Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   October 31, 2023 — Rated 10 out of 10 by Rachael Phelps Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Everyone is very friendly and helpful! The process of purchasing our 2 vehicles was quick and easy. We definitely will be recommending Don Franklin Auto in the future.

Report a concern   October 30, 2023 — Rated 10 out of 10 by M.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast, efficient, and friendly

Report a concern   October 28, 2023 — Rated 10 out of 10 by D.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly, helpful, listens to me. Work with me to get things right.

Report a concern   October 28, 2023 — Rated 9 out of 10 by R.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service and customer service people are really great.

Report a concern   October 28, 2023 — Rated 10 out of 10 by L.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

We have been going to Don Franklin Hyundai since 2011 and have always received good service!

Report a concern   October 28, 2023 — Rated 10 out of 10 by P.H. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Jamal did an outstanding job knew what I wanted and worked for me to get my vehicle. Super super guy.

Report a concern   October 28, 2023 — Rated 10 out of 10 by V.H. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I like all of it

Report a concern   October 27, 2023 — Rated 10 out of 10 by D.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Excellent service

Report a concern   October 27, 2023 — Rated 10 out of 10 by C.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everyone was very nice and the service was prompt.

Report a concern   October 26, 2023 — Rated 10 out of 10 by Steve Lowry Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Speedy service and pleasant workers

Report a concern   October 26, 2023 — Rated 10 out of 10 by D.B. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Only place I purchase and get my vehicle serviced

Report a concern   October 26, 2023 — Rated 10 out of 10 by J.Y. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

My sales person, Darryl was extremely easy to work with. He was knowledgeable about the vehicle and up front with pricing. The process for buying a car with him was super easy and transparent. Will definitely work with him in the future!

Report a concern   October 26, 2023 — Rated 10 out of 10 by Charity Adkins Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

All the upgrades and sales personnel (trevor) very nice, approachable, knowledgeable, and easy to work with.

Report a concern   October 25, 2023 — Rated 10 out of 10 by Farrah Burke Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I love my Genesis and have appreciated the friendly service I receive at Don Franklin.

Report a concern   October 25, 2023 — Rated 10 out of 10 by Nicole Pool Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

The cars are great quality cars and the customer service is awesome. Misty is an awesome Sales Associate.

Report a concern   October 25, 2023 — Rated 10 out of 10 by Ruth Dike Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Excellent service

Report a concern   October 25, 2023 — Rated 10 out of 10 by Lawrence Drake Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Andy went way above trying and got my Tucson back to me when he promised. I was a non scheduled client that he worked in within minutes of me arriving at the service center.

Report a concern   October 25, 2023 — Rated 10 out of 10 by T.R. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I'm three times owner of the Hyundai Sonata and Tucson. Don Franklin treat my family like we apart of their family. I will always due business with Ty Cobb at Don Franklin.

Report a concern   October 25, 2023 — Rated 10 out of 10 by Mark Cornelison Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service is always good

Report a concern   October 24, 2023 — Rated 10 out of 10 by Frederick Mahanes Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I loved my experience, people were great

Report a concern   October 24, 2023 — Rated 9 out of 10 by Kevyn Allen Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Everyone’s is so friendly and accommodating. Love the variety and the abundance of the type of car on the lot.

Report a concern   October 23, 2023 — Rated 10 out of 10 by S.E. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service. Very accommodating.

We brought both fobs in for battery replacement bc they were acting weird. Batteries were replaced but still happening. We replaced the batteries again ourselves & they work fine. U must have a batch of bad batteries. Sandie Last name removed

Report a concern   October 23, 2023 — Rated 10 out of 10 by D.L. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Service was great..so far!

First time owning a Hyundai. Like it so far.

Report a concern   October 22, 2023 — Rated 10 out of 10 by R.K. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good service and honest company.

Report a concern   October 21, 2023 — Rated 10 out of 10 by K.C. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

We loved doing business with you all Kannon is very professional and had us in and out due to me being tired, but also gave us the option to stay and he would go over anything about the vehicle, will continue to do business with Don Franklin Hyundai.

Report a concern   October 20, 2023 — Rated 10 out of 10 by Jamie Madden Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everybody is so nice and friendly!!!

Report a concern   October 20, 2023 — Rated 10 out of 10 by K.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Always professional, friendly and up front.

Report a concern   October 20, 2023 — Rated 10 out of 10 by P.W. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

After the initial conversation the salesman followed up, as well as the dealership, which I liked. The second visit wasn’t a lot of haggling back & forth. We felt like we were ready to proceed with an offer & it was pretty smooth.
Wasn’t pushy.
The lady that helped with the Blue Link is very nice, patient & helpful. All of this was new to me.
I didn’t have the time to go over all the features of Blue Link or my new car features. They extended an invitation for me to make an appointment soon and they would go over everything with me.

Report a concern   October 20, 2023 — Rated 10 out of 10 by Thomas Abrams Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great customer service and fast turn around on car maintenance. Friendly staff.

Report a concern   October 20, 2023 — Rated 10 out of 10 by C.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I’ve had great reliability with my Sonata. Service I had always been great, with communication & maintenance of my car.


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