Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   November 27, 2023 — Rated 9 out of 10 by T.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Dependable
Report a concern   November 27, 2023 — Rated 10 out of 10 by M.M. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Your car salesperson Misty is wonderful to work with and enjoy doing business with her. I now have three Hyundai's in my driveway and without question, your service department specifically at Don Franklin Lexington Ky is above all other service departments that ive dealt with in all my years owning a vehicle.

Report a concern   November 25, 2023 — Rated 10 out of 10 by L.N. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I love my Hyundai Santa Fe, and I appreciate the no pressure style of the sales person that worked with me.
Report a concern   November 25, 2023 — Rated 10 out of 10 by S.A. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Helpful, friendly and the oil change was quick.

Report a concern   November 25, 2023 — Rated 10 out of 10 by L.T.I. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was great and timely.
Report a concern   November 25, 2023 — Rated 10 out of 10 by Angela Kirby Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service and quick oil change. Friendly customer service.

Report a concern   November 25, 2023 — Rated 10 out of 10 by H.R. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Great customer service and high quality car. Will only shop from there from now on.
Report a concern   November 22, 2023 — Rated 10 out of 10 by Anita Tiznado Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fueron muy amables y rápidos en el servicio.
Report a concern   November 22, 2023 — Rated 10 out of 10 by L.A. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Everything! I have purchased about 6 vehicles from your dealership and have had a great experience each time. The people in the service department, from the gentlemen that direct you into the service area to the technicians, are all friendly, helpful and considerate. Your sales professionals are knowledgeable and very helpful figuring out the best deal for the buyers.

Report a concern   November 22, 2023 — Rated 10 out of 10 by R.S. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

It was great …the service was great and my sales person was great
Report a concern   November 21, 2023 — Rated 10 out of 10 by Wilma Sexton Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Pleasant experience!!
CJ was great.. very patient with me when trying to decide on my purchase!!
Report a concern   November 21, 2023 — Rated 10 out of 10 by J.L. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Trevor was a great salesperson. Friendly, earnest, knowledgeable, hard-working.
Report a concern   November 21, 2023 — Rated 10 out of 10 by Pauletta Clay Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly and willing to go above and beyond to help with even minor questions or concerns.
Report a concern   November 21, 2023 — Rated 10 out of 10 by A.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service

Report a concern   November 21, 2023 — Rated 10 out of 10 by B.B.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great customer service
Report a concern   November 21, 2023 — Rated 10 out of 10 by Manuclete Janota Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I like everything about Hyundai. I really appreciate you guys for taking care of you guys customers. Happy holidays.
Report a concern   November 15, 2023 — Rated 10 out of 10 by Julie Myers Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast and efficient service with a smile
Report a concern   November 15, 2023 — Rated 10 out of 10 by C.P. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

great experience
Report a concern   November 15, 2023 — Rated 10 out of 10 by Gary Zornes Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service kind caring.They fix my problem and did a great job.Glad I got my car there.They apply no pressure to buy anything just what you ask for.
Report a concern   November 15, 2023 — Rated 10 out of 10 by Harold Willoughby Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Friendly sales staff
Customer oriented
Very professional.
Report a concern   November 14, 2023 — Rated 9 out of 10 by M.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast oil change
Report a concern   November 14, 2023 — Rated 10 out of 10 by Frances Wilson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Courteous friendly service.

Report a concern   November 13, 2023 — Rated 10 out of 10 by Rodney Wills Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

You always know you’re going to get great service each visit. It doesn’t matter who is working that day. Everybody is very professional and extremely nice.

Report a concern   November 13, 2023 — Rated 10 out of 10 by C.V. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I really like Misty Roberts as my salesperson. She is always super nice and friendly. I would also like to say I have always had the best experience with your service department too!
Report a concern   November 11, 2023 — Rated 10 out of 10 by Elena Sonnentag Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great place to service your vehicle

Report a concern   November 10, 2023 — Rated 10 out of 10 by Inc Thai Smile 3 Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very Good.love it.

Report a concern   November 10, 2023 — Rated 10 out of 10 by D.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Courtesy from staff. Honest about cost.

Report a concern   November 10, 2023 — Rated 10 out of 10 by B.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast friendly service.
Report a concern   November 9, 2023 — Rated 9 out of 10 by P.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

We were told we needed a new battery but it was green on our paperwork. Why was that?
Report a concern   November 9, 2023 — Rated 9 out of 10 by L.W. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I enjoy driving the 2024 Hyundai Tucson. It is roomy and has tons of safety features and luxuries in a SUV.


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