Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   April 25, 2026 — Rated 10 out of 10 by Stephanie Peavler Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly staff

Report a concern   April 25, 2026 — Rated 9 out of 10 by P.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The people are very polite

Report a concern   April 24, 2026 — Rated 10 out of 10 by Stanley Anderson Jr Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The friendly and knowledgeable people in the showroon and service department.

Report a concern   April 24, 2026 — Rated 10 out of 10 by Jack Whitney Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Great customer service from Jamal on leasing and buying cars.

Service department cares, listens and doesn’t oversell.

Seven vehicles and counting

Report a concern   April 24, 2026 — Rated 9 out of 10 by R.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Easy to get appointments and staff is very professional.

Report a concern   April 24, 2026 — Rated 10 out of 10 by D.T. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The customer service

Report a concern   April 23, 2026 — Rated 10 out of 10 by Rebecca Whitman Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Prompt reliable quality service.

Report a concern   April 22, 2026 — Rated 9 out of 10 by Eunice Ausby Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Don't Franklin is a great reliable company that takes extremely good care of their customers!

Report a concern   April 22, 2026 — Rated 10 out of 10 by L.A. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great communication.

Report a concern   April 22, 2026 — Rated 10 out of 10 by Corey Hawes Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Dan in the service department is phenomenal. He and his team have helped us several times and each time it is with class and knowledge. I will not be taking my car anywhere else.

Report a concern   April 22, 2026 — Rated 10 out of 10 by Roger Ritchie Ii Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Short time making a deal. Feeling like it’s a customer service first atmosphere. Very knowledgeable employees.

Report a concern   April 22, 2026 — Rated 10 out of 10 by K.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service we received was fast and friendly.

Report a concern   April 22, 2026 — Rated 10 out of 10 by Bruce Shepherd Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Ease of scheduling and quality of work

Report a concern   April 22, 2026 — Rated 10 out of 10 by W.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Salesmen are knowledgeable and courteous. You have a variety of nice looking vehicles.

Report a concern   April 21, 2026 — Rated 10 out of 10 by J.E. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I like the customer service. Always friendly and professional.

Report a concern   April 21, 2026 — Rated 10 out of 10 by J.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everyone is so friendly and efficient!

Report a concern   April 21, 2026 — Rated 9 out of 10 by R.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was quick and efficient. I like the Hyundai warranty!

Report a concern   April 21, 2026 — Rated 9 out of 10 by A.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Waiting area was nice

Report a concern   April 21, 2026 — Rated 10 out of 10 by J.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I have always been treated very well by the service staff.

Report a concern   April 21, 2026 — Rated 10 out of 10 by R.K. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service

Report a concern   April 21, 2026 — Rated 9 out of 10 by J.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

It’s good.

Report a concern   April 21, 2026 — Rated 10 out of 10 by K.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

They get you in quickly, clean waiting area, explain things well.

Report a concern   April 21, 2026 — Rated 10 out of 10 by T.D. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Conner dos a great job!

Report a concern   April 20, 2026 — Rated 10 out of 10 by W.W. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Your Salesmen are courteous and helpful. Your inventory has a nice selection.

Report a concern   April 20, 2026 — Rated 10 out of 10 by Kurt Sowers Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Education regarding maintenance
Great with respecting my time

Report a concern   April 20, 2026 — Rated 10 out of 10 by J.F. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very well organized and completed service in a timely manner!

Report a concern   April 20, 2026 — Rated 10 out of 10 by R.V. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was outstanding! Experience first-class.

Report a concern   April 16, 2026 — Rated 10 out of 10 by S.V. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very respectful and knowledgeable business

Report a concern   April 15, 2026 — Rated 10 out of 10 by D.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I love my Hyundai, and want the best service, even if that means driving 3 hours around trip to come back to Don Franklin’s store.
The service is thorough, and in minimal time.
All employees have friendly, respectful and helpful.
A pleasure doing business with Don Franklin!!

Report a concern   April 15, 2026 — Rated 10 out of 10 by S.Y. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Dan (service advisor) and Kanon (my sales guy) are both so very attentive to my cars needs and my personal concerns for my car and its performance. They're always willing to discuss every issue with me and, together, search for the best available resolution.


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