Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   June 13, 2023 — Rated 10 out of 10 by Mark Stone Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very efficient, friendly staff and reasonable prices..

Report a concern   June 12, 2023 — Rated 10 out of 10 by T.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service department was courteous, Time, conscientious and effective in getting our service needs taken care of

Report a concern   June 12, 2023 — Rated 10 out of 10 by Kyle Watkins Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Kanon was a very nice, and professional employee of yours. Very smart, very helpful.

Report a concern   June 12, 2023 — Rated 10 out of 10 by Susannah Roitman Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Responsive. Not pushy. Knowledgeable. Professional.

Report a concern   June 12, 2023 — Rated 9 out of 10 by T.R. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

To date and thru the purchase process Darryl Bond has been helpful and informative, only had vehicle for four days so difficult to give much definitive information.

Report a concern   June 10, 2023 — Rated 10 out of 10 by W.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I have already filled out this request but did not finish it because of privacy

Report a concern   June 10, 2023 — Rated 10 out of 10 by D.W. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Courteous staff

Report a concern   June 9, 2023 — Rated 10 out of 10 by P.E.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Courteous and knowledgeable service staff!

Report a concern   June 9, 2023 — Rated 10 out of 10 by R.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very pleased with service advisor Alexis accommodating my schedule while accomplishing service recalls and routine maintenance. Thank you.

Report a concern   June 9, 2023 — Rated 9 out of 10 by M.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Chris is friendly, efficiently, knowledgeable.

Report a concern   June 9, 2023 — Rated 10 out of 10 by T.E. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendliness. Prompt service.

Report a concern   June 9, 2023 — Rated 10 out of 10 by J.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Get service work!

Report a concern   June 9, 2023 — Rated 10 out of 10 by C.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Prompt & courteous

Report a concern   June 8, 2023 — Rated 10 out of 10 by A.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Prompt and Courteous Service.

Report a concern   June 8, 2023 — Rated 10 out of 10 by J.F. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Swift and cordial.

Report a concern   June 8, 2023 — Rated 9 out of 10 by Edward Beatty Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

i like the way they communicate with vehicle owners

Report a concern   June 8, 2023 — Rated 10 out of 10 by A.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly, courteous staff. Efficient and thorough Service Team!

Report a concern   June 8, 2023 — Rated 10 out of 10 by P.S. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Friendly and efficient!

Report a concern   June 8, 2023 — Rated 10 out of 10 by Angela Plank Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was excellent. Ralph is responsive to my questions. When I call he always answers my calls promptly.

Report a concern   June 7, 2023 — Rated 10 out of 10 by Kelly Lopiccolo Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly, warm, knowledgeable.

Report a concern   June 6, 2023 — Rated 10 out of 10 by P.M. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Good cars, good deals. I appreciate your knowledgeable and friendly staff and the no-pressure buying process.

Report a concern   June 6, 2023 — Rated 10 out of 10 by William Cheek Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Easy to get an appointment for service. Arrived early for appointment and they were able to go ahead and service my Santa Fe when hey could work it in. Was surprised when they finished servicing it washed. Service personal were polite.

Report a concern   June 6, 2023 — Rated 10 out of 10 by E.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service department

Report a concern   June 6, 2023 — Rated 10 out of 10 by Joe Knuckles Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick quality service.

Report a concern   June 6, 2023 — Rated 10 out of 10 by Cynethia Johnson Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Everyone was nice and the salesman was awesome

Report a concern   June 5, 2023 — Rated 10 out of 10 by Angie Royalty Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Easy and convenient to schedule.

Report a concern   June 3, 2023 — Rated 10 out of 10 by Dale Rogers Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The ease of getting in n out with very little Hassel. Customer friendly and all services explained.

Report a concern   June 3, 2023 — Rated 10 out of 10 by R.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

great service, friendly staff

Report a concern   June 2, 2023 — Rated 10 out of 10 by Cynthia Vickers Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I do not know the young man's name that always checks me in and comes to get me when service is done, but he is an absolute pleasure. I like his personality and his smile. Much appreciated in this day and time.....................customer service is very lacking in most all businesses these days. I appreciate the follow up calls and emails concerning my visits to your company.

Report a concern   June 2, 2023 — Rated 10 out of 10 by S.M. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Worked really well with what I wanted and helped me every way possible to get the car I wanted


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