- Phone: (859) 263-5020
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Customer Testimonials
Jackie Ray was extremely helpful and didn't pressure us in any way. We love the car and have no problem telling others about the product or the service.
The whole experience from the beginning and to the end was that Chad did not push me into buying a car. He asked what I was looking for and showed me what I was interested in and he was not pushy. The rest of the employees were so helpful and made everything a great experience.
Our sales person was the absolute best I got the vehicle I wanted in the color I wanted this is the 3rd vehicle we have bought from don Franklin just a great experience all around
Great atmosphere, exceptional people! Very good deals! Excellent service in all departments!
Hyundai and Genesis have quality products with the best warranties.
CJ is a great sales person to work with.
Straightforward and no games.
Love my new 26 Kona
Very friendly staff close in proximity.. service completely promptly
Fast service
Everything
I think the service that is provided is very professional and everyone is very kind to work with.
Friendly and accommodating staff
great service and comfortable customer waiting room.
I am 125% placed. I will never buy another car from any other dealer other than Don Franklin. You all have the best staff and I’ve ever worked with. I would have to give you all 100 stars every one of your employees go above and beyond to make your company the best my salesman Kayden is top shelf and his assistant service manager that sets in his old office. I forgot his name I have sent so many people over to buy a car from you. All I know about 70% of them has bought one or two cars from you all I like your logo driven by families that’s how I handle my business. You should be proud of your team and I will tell you I cannot be any more happier with them than I am.
Team work
My tire was accidentally shredded during rotation and balancing. The service rep made good on replacing the tire.
Collin in Sales is great! He goes above and beyond to take care of his customers!! Thank you Collin. I have bought 7 autos from that location and he is the best person that I have ever dealt with!!!
Love my Hyundai and Collin (salesman) was great! Just had my car serviced and everyone there was great too!
Genesis brand vehicles are absolutely reliable! I’ve owned one for 19 yrs.
Great value and fast efficient service
The people
Not a long wait. People were very helpful answering my questions beyond the actual service.
Service is above and beyond.
It was all a pretty streamline process. They definitely treated my time there as it was extremely important to them, which I would expect from a luxury brand. The hospitality was great as well
We have loved my Hyundais since purchasing the first in 2013.
Your service department is first class.
Very prompt and professional
Professional
My car is always serviced quickly, you explain any problem to me in language an old lady can understand. You don't try to sell me something I don't need or want and your facility is so clean you could eat off your floors.
If your vehicles don't have customers returning than your service will.
Darryl Bond is the best! I told him my price range and what I wanted. He went above and beyond and found the perfect vehicle for me. This is my second vehicle I have gotten from Darryl, he doesn't disappoint! Thanks again!