- Phone: (859) 263-5020
- Visit Website
Customer Testimonials
The was very good. And glad I came to y’all for my car.
Friendly and fast customer service provided by Alexis and Andy.
Chris Breeze! #1.
I like that service department was prompt and ready for me at my appointment time. They were quick too.
The employees are the best, when we have a problem Don Franklin is on it to fix the problems 👍
Scheduling online was easy. New facility is an improvement.
Friendly staff,scheduling was easy,
I have an oil change done every 5000 miles and device is always very efficient and quick. I would recommend Don Franklin Service Department to anyone looking for prompt and professional service for their vehicle.
Love the service and the staff. Thanks
You all took notice of the recalls the vehicle had and fixed them at the same time. It was relatively quick and efficient for all the services.
You seem to have competent employees and I was treated very kindly when I came in for service. The prices for my parts and service were very fair. Thank you.
The service manager Andy workman took very good care of me. I have an excessive oil use 2019 sonata. So I drove the 1000 miles then received a brand new loaner while they did the next step. He really listened to me and was very helpful. Chris breeze was my service advisor and he too was very helpful.
Professional & timely
Very much. I’ve bought three vehicles and been completely satisfied with all of them.
I’m still driving my 2018 Tuscon. The service department keeps it in good shape.
Keeping you informed every step of the way. Fast and reliable
Dan with genesis service was fantastic
Great people
Very Clean dealership. Friendly staff.
Love my Hyundai! Employees are great and very accommodating. Highly recommend.
Great customer service experience. Staff is awesome. Treated me well. Thank you!
It was very good, the workers were friendly
Super friendly folks, quick service and great communication
Great customer Service and fast service as well. Great accommodations while I waited and no issues working on the WiFi!
Professional
Direct , to the point and truthful
Loved it
You guys took care of me during my last visit and did a great job. It took longer than originally planned but I was given a courtesy car for a few days which was very helpful.
First, let me say I love my Hyundai Palisade! I have always had great service and the people that have worked with me when I come in are ALWAYS very knowledgeable and courteous!
Also, the new store has such a pleasant place to wait while car is being serviced!
Friendly salesman, answered my reason for stopping in and in a prompt manner
Love everyone there ..always so kind and helpful ❤️
They picked up my car and brought it back so I didn’t have to leave work
In addition to selling luxury cars at a reasonable price, the service provided by Don Franklins Genisis regarding the two automobiles that we purchased was .
Ben handled the transactions in a very professional manner and was very knowledgeable about the vehicles. All in all, it was a pleasant experience.