Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   February 15, 2026 — Rated 10 out of 10 by Erik Hernandez Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The Manager

Report a concern   February 14, 2026 — Rated 10 out of 10 by Austin Dixon Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I bought a 2025 Hyundai Elanatra SEL Sport from here, the car is absolutely amazing. They worked with me on the down payment, and helped me to lower the monthly payments. The process was incredibly simple and convenient. They were also so incredibly friendly and welcoming through the entire process, all the way down to get my first oil change with them. I cant recommend them highly enough. I even had my partner go there and get himself a car so he could have the same experience I had and get in a reliable vehicle. Don Franklin has made me a customer for life.

Report a concern   February 14, 2026 — Rated 10 out of 10 by Margaret Dunleavy Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Prompt service. Clean waiting area and friendly helpful staff

Report a concern   February 14, 2026 — Rated 10 out of 10 by M.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Able to get me in and nice waiting area. Friendly service

Report a concern   February 14, 2026 — Rated 10 out of 10 by Steven Currans Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Long lasting vehicals

Report a concern   February 14, 2026 — Rated 9 out of 10 by Jorja Malicote Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

the car buying experience was made easy and seamless thanks to the salesman

Report a concern   February 14, 2026 — Rated 10 out of 10 by John Groves Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly staff that values my time.

Report a concern   February 14, 2026 — Rated 10 out of 10 by A.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Hyundai vehicles are reliable. We have purchased 3

Report a concern   February 14, 2026 — Rated 10 out of 10 by J.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Efficiency and cost effectiveness

Report a concern   February 14, 2026 — Rated 10 out of 10 by C.S. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I had an issue with the Genesis dealership in Louisville and as a result reached out to Lexington, Cincinnati and Indianapolis dealerships. The folks at Don Franklin were friendly and welcoming.

Report a concern   February 14, 2026 — Rated 9 out of 10 by J.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I love my Tuscan!!!

Report a concern   February 13, 2026 — Rated 10 out of 10 by W.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service great, pleasant employees.

Report a concern   February 13, 2026 — Rated 10 out of 10 by Wendell Espy Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I appreciate Your Representatives ability to communicate with your Customers. I have purchased 2 vehicles from your Dealership. So far, Mr. Bond and Lindsay in the Finance Dept have proven to be Professional when assisting customers. Thank You!

Report a concern   February 13, 2026 — Rated 10 out of 10 by Benjamin Graves Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Don Franklin has an extensive inventory and a seamless process when buying a car. The service is top notch as well.

Report a concern   February 13, 2026 — Rated 10 out of 10 by M.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very informative about questions about my vehicle.

Report a concern   February 13, 2026 — Rated 10 out of 10 by Suman Pokharel Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The reception employees were very friendly and supportive. I got hassle fee service and my vehicle was timely serviced and delivered. The employee started text communication as soon as I left my car for the service. That also helped me to communicate and share my problems with the employees. Overall, I am very have with the employees and throw service provided.

Report a concern   February 13, 2026 — Rated 10 out of 10 by M.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

GREAT Service department employees are very knowledgeable and very nice 👍

Report a concern   February 13, 2026 — Rated 10 out of 10 by T.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Employees were courteous and friendly and on time. The location is convenient for us. Waiting area clean and neat.

Report a concern   February 13, 2026 — Rated 10 out of 10 by R.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good service and easy scheduling

Report a concern   February 13, 2026 — Rated 10 out of 10 by D.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The prices are good. Your work real quickly.

Report a concern   February 13, 2026 — Rated 10 out of 10 by W.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service very professional and through

Report a concern   February 11, 2026 — Rated 10 out of 10 by Patrice Long Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Efficiency and the excellent quality of service provided.
And the staff is amazing!

Report a concern   February 10, 2026 — Rated 10 out of 10 by Chastity Smith Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly staff

Report a concern   February 10, 2026 — Rated 10 out of 10 by D.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

They are very nice,and you get good service

Report a concern   February 5, 2026 — Rated 10 out of 10 by T.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The employee's are very nice and welcoming, the service team is very helpful and it's easy to make an appt to get your car serviced

Report a concern   February 3, 2026 — Rated 9 out of 10 by C.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

They on time service is great

Report a concern   February 3, 2026 — Rated 10 out of 10 by J.R. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Collin was awesome!

Report a concern   February 3, 2026 — Rated 10 out of 10 by L.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Came in for an oil change that we rescheduled due to weather. Even though they worked me in, I was in and out quickly. The service associates were friendly and courteous. The waiting area is stocked with drinks, snacks, plenty of outlets for chargers and comfortable, clean seating. Excellent service!

Report a concern   February 3, 2026 — Rated 10 out of 10 by R.O. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

DF will always work with you if you need to schedule service and is always easy to get in for service.

Report a concern   February 3, 2026 — Rated 9 out of 10 by G.B. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Customer service


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