Customer Testimonials

Dave Sharpe was an excellent salesperson. Knowledgeable and efficient without being pushy. My dad was even singing his praises (and that’s rare for him).

Friendly, helpful, and knowledgeable employees.

Very good service and so friendly.

The Sales Professional was awesome to work with.

Good product in 2017 and good service since.Ken

Everything was perfect. Thank you.

that was the easiest car buying I hve ever done. Even considering I drove over 100 miles to buy the car.

Sales rep: Kannon

Great people, helpful, friendly and knowledgeable! !
Thank you!
Liz W . & Jim B.

I like the ease and efficiency. I was given options for my appointment-she went of the way to assist me. I had a great appointment-I was told the time and he went over what they did with my car. I really recommend your services!

Wonderful customer service.

Yes Jeff York made our car purchasing very easy was very helpful in every way we give a 10 because he followed through with all that needed to be done I called and they connected me with Jeff I was wanting a Hyundai Palisade Calligraphy 2024 White with silver trim he had one in Somerset said he could have it up in Lexington by 4:30 pm if we were interested we put a deposit down and came the next day at 1:00pm and made the purchase Jeff helped us in every way Thank you Jeff York

Efficient, thorough and professional service.

The customer service was first class. My buying experience at Don Franklin was very smooth and friendly!

Amazing service the Ty Cobb aka..Homerunhitter was great it explaining to me how things work and about my car as I am a new frist time car owner..

Helpful decision making, etc.

Patience in explaining details of car. No pressure in sale of vehicle.

We loved how knowledgeable and responsive the service was, and we are very pleased with the aesthetic and features of the truck.

Josiah and Ty provided excellent customer service and addressed all of our questions and concerns. Ty even stayed after hours to give us an overview on how the car we purchased works. In summary, we are very pleased with the service we received.

Ease of scheduling an appointment, prompt and friendly customer service, SUV taken and parked when I arrived early in the day of appointment and confirmed late pick-up after work, service was done professionally, brought my vehicle up to the door when I arrived to pick it up.

Prompt professional family oriented

I like the friendly and sincere greeting and the knowledgeable responses of the intake people. I like that there are male and female highly qualified reps who can provide the best care for me and my car! And~ we both drive Santa Fes and we have had 5 Hyundai.

Quick responsive service

The honest way I am taken care of.

I like that they are affordable and that your workers are kind and professional.

I have bought several cars over the years and have been fortunate enough to have Chad as my sales rep. I also sent my step daughter there and a few others.. I will ONLY be buying any new car form you all... EVERYONE is amazing

Always very professional. And this time it was way quicker getting my oil changed and tires rotated. I also appreciate the car wash.

I have to Brag about the salesmen we talked to Mr. Bond!!!!!

He Was so wonderful to us, greeted us with a smile, very friendly. I liked that he took his time explaining about the SUV, and the paperwork went smoothly.
I’m enjoying driving my new Tucson….

YOU definitely!!! Need more people like him working for your company.

Debbie Last name removed

Conscience Maintenance personnel, providing outstanding vehicle service

I like the people that u hire to work here. They are personable and knowledgeable.