Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   August 26, 2023 — Rated 10 out of 10 by Joseph Zieverink Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Ken was our dealer to help this through the buying process couldn't find a better person he was kind very knowledgeable looking there now three times and the people are just wonderful there thanks for being a dealership that I can trust and depend on

Report a concern   August 26, 2023 — Rated 10 out of 10 by Darrin Compton Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Treated like we were important not just another sale. Explained everything thoroughly including how to use all options on the car.

Report a concern   August 25, 2023 — Rated 10 out of 10 by A.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly, knowledgeable staff! Keeps me up to date on what is found after service. Not pushy!

Report a concern   August 25, 2023 — Rated 10 out of 10 by Holly Reiner Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I’m extremely impressed by Hyundai’s warranties and service.
Needless, to say, I love my Santa Fe that handles like a Lexus!

Report a concern   August 25, 2023 — Rated 10 out of 10 by Ruth Stewart Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Daryl Bond was very accommodating and very knowledgeable about the vehicle we purchased. He was there on the lot when we pulled up ready to assist. Unlike the Toyota dealers, they never came to greet us or assist, we had to go to them. Also having new vehicles on lot was a plus. Toyota told us it could be 2 to 3 months once we ordered. I was very impressed withe the professionalism and organized manner in which everything was handled.

Report a concern   August 25, 2023 — Rated 10 out of 10 by H.D. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Great people listen to what you looking for and also in price . Just a great place to go to.

Report a concern   August 25, 2023 — Rated 10 out of 10 by Tamara Leong Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Darryl was very helpful and answered any and all questions my mom and I had.

Report a concern   August 25, 2023 — Rated 10 out of 10 by LaShawnda Lewis Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Every vehicle I've purchased from here I have absolutely loved I usually deal with Ty and Darryl has assisted him on helping me before and both were extraordinary in getting me exactly what I needed and wanted. I've sent a number of people here and never once have I heard a complaint back. Buying a vehicle can be stressful and irritating but they make it look so easy and painless

Report a concern   August 24, 2023 — Rated 9 out of 10 by S.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The staff are friendly and greet you promptly upon arrival.

Report a concern   August 23, 2023 — Rated 10 out of 10 by C.N. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Excellent car care.

Report a concern   August 23, 2023 — Rated 10 out of 10 by Ethel Reed Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great customer service, would highly recommend!

Report a concern   August 22, 2023 — Rated 10 out of 10 by Millie Taylor Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Products are outstanding. Service is always kind and accommodating. I could not be happier with either. Thank you!

Report a concern   August 22, 2023 — Rated 10 out of 10 by C.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service department is top notch!

Report a concern   August 21, 2023 — Rated 10 out of 10 by Mike Barker Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Ralph in service is amazing. Very friendly and professional.

Report a concern   August 21, 2023 — Rated 10 out of 10 by S.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everyone was very nice and the experience was very easy

Report a concern   August 21, 2023 — Rated 10 out of 10 by Jessica Roller Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast & friendly service! Everyone is very helpful!

Report a concern   August 21, 2023 — Rated 10 out of 10 by L.F. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

It's easy to schedule service, and the technicians are very friendly and helpful.

Report a concern   August 21, 2023 — Rated 10 out of 10 by Rhonda Houston Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Drew Robinson-Smith was very helpful and professional!

Report a concern   August 20, 2023 — Rated 10 out of 10 by J.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everything

Report a concern   August 19, 2023 — Rated 10 out of 10 by M.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Easy to deal with, very efficient

Report a concern   August 19, 2023 — Rated 10 out of 10 by J.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very friendly service.

Report a concern   August 19, 2023 — Rated 10 out of 10 by K.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The mechanics are friendly and helpful.

Report a concern   August 19, 2023 — Rated 10 out of 10 by Brenda Haden Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I brought my Santa Cruz in for service and Ralph took excellent care of me. He kept me informed on the process and what I needed.

Report a concern   August 19, 2023 — Rated 10 out of 10 by J.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Came in for routine maintenance and staff was friendly and prompt. They were very respectful of our vehicle and our time.

Report a concern   August 19, 2023 — Rated 10 out of 10 by J.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Prompt and friendly service

Report a concern   August 19, 2023 — Rated 10 out of 10 by T.N. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service and friendly people!

Report a concern   August 18, 2023 — Rated 9 out of 10 by J.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good cars

Report a concern   August 17, 2023 — Rated 10 out of 10 by P.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Got me n an out on schedule appointment I was told hour. Or so was done n 45 minutes

Report a concern   August 17, 2023 — Rated 10 out of 10 by R.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fair and quick.

Report a concern   August 16, 2023 — Rated 10 out of 10 by Justin Hall Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Kelvin is awesome! Thanks for the great service.


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