Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   May 22, 2023 — Rated 9 out of 10 by Tom Bolling Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Honest folks who do good work at reasonable prices

Report a concern   May 22, 2023 — Rated 10 out of 10 by William Beach Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The professionalism of the Sales and Finance personnel that I worked with. David Sharpe was very good to work with in the Sales department. He listened to what I wanted, what my needs were and what I didn't want in my next vehicle. In a short period of time he delivered a good match to me while I waited. Thanks to Don Franlin Hyundai for having excellent personnel!!

Report a concern   May 22, 2023 — Rated 10 out of 10 by M.R. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

David was a great salesman and we love our new palisade with the best warranty offered through Don Franklin.

Report a concern   May 22, 2023 — Rated 10 out of 10 by M.D. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Fast, friendly service.

Report a concern   May 21, 2023 — Rated 10 out of 10 by B.C. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

The friendly and knowledgeable staff

Report a concern   May 19, 2023 — Rated 10 out of 10 by Rene Hales Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Easy to schedule. Courteous and professional staff. Competent service.

Report a concern   May 19, 2023 — Rated 10 out of 10 by G.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The quick service but that waiting room is nice and comfortable.

Report a concern   May 19, 2023 — Rated 10 out of 10 by Peter Hessing Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

As usual prompt efficient service. We so enjoy bringing our car in to Don Franklin. Staff is always friendly and quick. We have taken our car to Don Franklin since we bought it new, wouldn’t take it anywhere else’

Report a concern   May 19, 2023 — Rated 10 out of 10 by John Whalen Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Kelvin was excellent; very thorough, friendly, and competent.

Report a concern   May 19, 2023 — Rated 9 out of 10 by T.M. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I was very pleased with the professionalism of our sales rep and the comfortable way the whole transaction went. I’ve had previous deals that were high pressured and made me skeptical of the dealership personnel.

Report a concern   May 18, 2023 — Rated 10 out of 10 by Michael Doroha Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Bought two vehicles in the last six months!

Report a concern   May 18, 2023 — Rated 10 out of 10 by Andrea Murray Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Alexis is always prompt to call me back, friendly and informative! I'm glad she's been my representative over the years!

Report a concern   May 18, 2023 — Rated 10 out of 10 by M.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly dealership

Report a concern   May 17, 2023 — Rated 10 out of 10 by Kelsey Goode Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Alexis and the team were so helpful, kind, and efficient!

Report a concern   May 17, 2023 — Rated 10 out of 10 by J.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick and courteous fair priced. Plus you get a chance to look at all the new models. Good sales staff as well

Report a concern   May 16, 2023 — Rated 10 out of 10 by T.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Always fast and friendly service

Report a concern   May 16, 2023 — Rated 10 out of 10 by K.K. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

No back and forth games. Fair price on trade.

Report a concern   May 16, 2023 — Rated 10 out of 10 by B.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Amazing sale and service associates!!

Report a concern   May 16, 2023 — Rated 10 out of 10 by A.E. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Love the palisade. Very helpful and great to work with.

Report a concern   May 16, 2023 — Rated 10 out of 10 by Jack Baugh Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Don’t know anything about the sales staff and that side of the business. Chris Breeze in service is amazing and I have nothing but high praise for him and his tech.

Report a concern   May 16, 2023 — Rated 10 out of 10 by A.A. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick service. Got exactly what we needed.

Report a concern   May 16, 2023 — Rated 10 out of 10 by Trasia Murrell Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The staff at Don Franklin were amazing with communicating with me during my process of purchasing a new car. Leah worked about my busy schedule and did her best to accommodate my needs. Dave made the process extremely smooth and fast for me. Very attentive and quick with communication. I love my new car.

Lu Murrell

Report a concern   May 15, 2023 — Rated 10 out of 10 by D.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Quality automobile brands,,professional and friendly team members.

Report a concern   May 15, 2023 — Rated 10 out of 10 by Teresa Crowell Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

prompt, polite, excellent service

Report a concern   May 15, 2023 — Rated 10 out of 10 by Doran Davis Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Best and easiest experience ever buying a car! Darryl couldn’t have done a better job!

Report a concern   May 15, 2023 — Rated 10 out of 10 by B.G. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Everything was great ! Darryl helped me find the perfect car ! I would definitely recommend all friends and family to check out Don Franklin

Report a concern   May 15, 2023 — Rated 10 out of 10 by J.T. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Trevor Huber made our car buying experience at your dealership a good one. He is very knowledgeable and personable and not aggressive at all in sale tactics, which we appreciated!

The Santa Cruz is fun to drive!

Report a concern   May 13, 2023 — Rated 10 out of 10 by P.D. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

The staff was very friendly and helpful.

The warranty on the vehicles are the best ever

The technology is incredible

Report a concern   May 12, 2023 — Rated 10 out of 10 by Courtney Vanhook Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Cars

Report a concern   May 12, 2023 — Rated 10 out of 10 by Chris Willoughby Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Don Franklin team took care and was not bias toward manufacturer. They were there to help with any vehicle and make your purchase worth it. Can't thank them enough!


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