Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   August 2, 2023 — Rated 10 out of 10 by R.B. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Trevor Huber was attentive without being overbearing. He kept me informed during the 3+ month process to order and take delivery of the Genesis GV70. I would be happy to do business with him again.

Report a concern   August 1, 2023 — Rated 10 out of 10 by H.W. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

We were so thankful for the helpful service we received. I chose and purchased a car in just a few hours thanks to sales associate David Sharpe and sales consultant Michael Chisley Jr. And we love our beautiful new car!

Report a concern   July 31, 2023 — Rated 10 out of 10 by H.M. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Easy and quick. Great people there. Special shout to Lindsay Anderson! Thank you!

Report a concern   July 31, 2023 — Rated 10 out of 10 by H.M. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Shout out to Jeff York for finding me the best car and working a great deal. Thanks Jeff!

Report a concern   July 31, 2023 — Rated 10 out of 10 by T.S. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Great service department and courteous employees.

Report a concern   July 31, 2023 — Rated 10 out of 10 by David Stringer Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I was very at ease to work with this company and the salesman . There was no pressure and everything when smith.

Report a concern   July 31, 2023 — Rated 10 out of 10 by Patricia Kielman Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Very pleasant buying experience. Friendly and knowledgeable people.

Report a concern   July 31, 2023 — Rated 10 out of 10 by W.S. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Be alive today is a lot of car for the money and my salesperson was super.

Report a concern   July 29, 2023 — Rated 10 out of 10 by Hailee Eades Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Dave kept pulling the car I’ve been wanting from other dealerships to make sure you all had it in stock when I came. I finally was able to go and get it and he already had everything ready to go, had all my information all I had to do was sign. I love my car and I’m so thankful to get an Elantra again.

Report a concern   July 26, 2023 — Rated 10 out of 10 by Michael McNeely Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

CJ Bush did an outstanding job searching for the right car for my daughter. He sent me options for about 3 weeks before we found the best car for our needs. CJ made the buying process very painless. His professionalism was clearly an extension of personality of this dealership.

Report a concern   July 20, 2023 — Rated 10 out of 10 by T.P. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

CJ was easy to deal with and worked with me to get the vehicle I wanted at a fair price and rate.

Report a concern   July 12, 2023 — Rated 10 out of 10 by L.L. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Trevor was very informative. The process was smooth and simple

Report a concern   July 12, 2023 — Rated 10 out of 10 by M.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Timely

Report a concern   July 12, 2023 — Rated 10 out of 10 by R.P. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

People are nice and informative and you don't have pushy salesmen can't stand that.

Report a concern   July 12, 2023 — Rated 10 out of 10 by J.K. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I appreciate Chris' help in getting my camera fixed and keeping communication high in foxing the problem.

Report a concern   July 7, 2023 — Rated 10 out of 10 by S.B. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Good pricing and equipment and warranty.

Report a concern   July 6, 2023 — Rated 10 out of 10 by Ernestine Northcutt Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very nice people and very helpful

Report a concern   July 6, 2023 — Rated 10 out of 10 by Michael Thomas Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Customer service was 100% Shannon Jones was absolutely the very best to deal with so polite and professional. I would recommend him to anyone wanting to sale there car A++++++

Report a concern   July 6, 2023 — Rated 10 out of 10 by C.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very friendly and nice and took very good care of me

Report a concern   July 6, 2023 — Rated 10 out of 10 by M.J.N. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Catarina was my main contact person when I first reached out to Genesis off Lexington re: a GV70. She answered all of my questions. She is very caring and competent.

Report a concern   July 6, 2023 — Rated 10 out of 10 by Evelyn Smith Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Never a long wait and always done to perfection. The employees are very pleasant!

Report a concern   July 6, 2023 — Rated 10 out of 10 by Shannon Biller Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

They always give the very best service.

Report a concern   July 6, 2023 — Rated 10 out of 10 by J.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Nice folks to work with

Report a concern   July 6, 2023 — Rated 9 out of 10 by M.Y. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

They were courteous and pleasant while I waited for the service to be done. As far as I know they did a good job!!

Report a concern   July 6, 2023 — Rated 10 out of 10 by J.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good customer service!

Report a concern   July 5, 2023 — Rated 10 out of 10 by Lisa Vonhalle Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Easy deal, nice sales team. Pretty quick!

Report a concern   July 5, 2023 — Rated 10 out of 10 by Katie Parker Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The staff was very friendly and helpful. They were also quick to return calls and emails.

Report a concern   July 1, 2023 — Rated 10 out of 10 by Ashley Gordon Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Great car for the money. Very good experience with Dave Sharp!

Report a concern   July 1, 2023 — Rated 10 out of 10 by P.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service. No pressure from salesman when trading cars, just very knowledgeable and willing to explain features to help make best decisions for my individual needs. No keeping you in showroom for hours to negotiate. Interested in future business.

Report a concern   July 1, 2023 — Rated 10 out of 10 by S.K. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

They was quick and on time


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