Customer Testimonials

Always professional and thorough. They never are pushy but they are honest in recommending only the services you need. They listen to our concerns with respect. I have and will continue to use and recommend Don Franklin.

It's decent

Ty Cobb is probably the best salesman I have ever had to deal with. I will buy off of him from now on.

The people were very nice and helpful, never pushy.

My sales guy Zack was amazing I would recommend this place to everyone they are very nice and everyone was very friendly the finance guy was even really nice

Almost every time prices have been somewhat below, or sometimes far below expected. Service is usually very fast. I have actually recommended you to people.

The sales experience. Very straightforward and honest.

Service professionals were timely and friendly.

I scheduled my 60,000 maintenance with advisor, Leanna Wilson. She along with the other gentleman in the service department were very helpful! From setting up my appointment, dropping off my suv and picking it up, the whole process was great and went smoothly. Leanna kept me updated as they worked on my vehicle. I feel very comfortable and confident my vehicle is in good hands at Don Franklin Lexington Hyundai.

Had anti-thief put on my car.

I love the Hyundai Elantra the car is very smooth driving and very cheap on gas. I love the turbo in it.

We love the way our new Kona drives, and appreciate David Sharpe's assistance in getting just what we wanted.

Great service…. :)

We have never had better customer service! The fellows who did the recall repairs greeted us like we were old friends and the completed the repairs quickly as we waited with a great cup of coffee.

Thank you

Staff are always friendly & helpful. The service is always good & they take care of my car!

Like the warranty with Hyundai, and Kelvin is very helpful and professional in my purchasing
My car.

Including my 2 adult children, we have bought 5 vehicles from Don Franklin over the past several years. Without a doubt, they have been our most pleasant experiences in regards to vehicles shopping & sales. We have had to have some warranty service done on a couple (things happen) & those interactions are on par with our other positive experiences.

Great service

I always have a positive, fast, and friendly experience when I bring my car in!

Great service and greet warranty

15 year, unlimited mileage warranty.

Personally

I love my new vehicle. My salesperson (Kelvin Lucas was very patient, professional and especially with helping me found the perfect vehicle for me. He helped me all the way with the whole process of buy the car and helping me when I needed help and service for the vehicle.

Friendly staff and great service

The only issue I have is that my oil level was about a quart ovre full. I had them correct iy befofe I levt. Maybe thr dispencer needs calibration.

Larry Teply

You are always guaranteed friendly, honest and professional service from all departments at Don Franklin Auto.

Professionalism of staff, cleanliness of store and car lot,

Kelvin Lucas, our sales rep, was fabulous to work with. He was pleasant and knowledgeable and assisted us without pressuring us. He worked with us to get us a deal that worked well for us. When picking up the car, he knew I was working on a tight schedule and had everything arranged to fit my tight availability. The car arrived promptly, within 3 days, and we were contacted so we could pick it up without waiting unnecessarily. I highly recommend Don Franklin Hyundai and Kelvin Lucas for your sales rep if you love Hyundai products as I do.

Kanon was amazing. He was friendly and professional as well as attentive. He showed me vehicles that fit what I was looking for even if they were a little out of my budget. He's followed up with me since my visit to the dealership and has been patient with my responses. I'd highly recommend working with him.

I truly appreciate your staff. Upon my arrival EVERY TIME for oil changes your staff is always so welcoming and helpful. I am very big on customer service and I appreciate when people are nice and friendly.