Customer Testimonials

Customer service, knowledgeable, friendly

Very profession and helpful!
Answered all questions

Friendly customer service, easily accessible, and goes above and beyond to satisfy their customer's!

Very nice dealership

Everyone was nice and friendly, and helped me with all my needs

friendly and efficient service reps.

You always make car buying easy. Employees are attentive and approachable.

Experience has been wonderful. I have been using Don Franklin now for almost 12 years. I believe that the biggest improvement was on the service side. This time round it was timely. Well followed up and keeping me up to date. Would definitely recommend.

Good service and very friendship

This is my 3rd purchase. I have had great service every time I’m there. Misty was just great.

They communicate with you from the time you arrive until your service is complete. Facilitate is clean. Follow up with you regarding your service schedule. Overall superb customer experience.

Even though I didn't have an appointment with the repair shop, they managed to fit me in and replaced a malfunctioning part while I waited. The staff kept me informed of the progress and diagnosis. The service staff has always gone out of their way to be helpful to us and to reduce our costs whenever possible. We will definitely be returning for future purchases and recommending Don Franklin to others.

Friendly and knowledgeable.

Really care about their customers. Always friendly! I love that each model type is basically an “as is” and you don’t get caught off guard with trying to get specific extras which drive up the price.

For me, cars are just about quality and specification, what makes one car more desirable over another is people. All the staff at DFA are always polite, engaging and professional.
With my recent purchase, Kanon Bennett knew exactly which vehicle would pique my interest and exceed any expectations. He was thorough as well as patient in identifying my requirements from the buying process. Linsey Anderson made the usually laborious financial aspect of the purchase an absolute breeze, if parting with money can be a happy experience this was it. Well done DFA!

My car is repair so I’m so happy

Great Service!

I purchased my first new car approximately 25 years ago at Don Franklin. I have had the best service in the world. Everyone from sales to service are very professional and treat you very respectfully. I am still with them to this day.

Professional, non-pushy staff. Quality vehicle. Excellent service package.

I’ve purchased 3 vehicles from Don Franklin, with Darryl Bond as my sales associate for each purchase.

Darryl has gone above and beyond after the sale to see that I’m satisfied with my vehicles.

I would highly recommend Don Franklin Auto, and in particular Mr. Bond as your sales associate for your next vehicle purchase.

My salesperson, Jamel, went above and beyond to be responsive, reasonable and helped seal the deal. Also the ability to do the deal from my home and then have my car delivered was the reason I bought the same day I called!

Always a pleasure to do business with Don Franklin.

Provide fast, dependable service.

Great service

The service is great
Great bunch of people
Have never had a bad experience yet
Leanna was really nice and kept checking on me in the waiting area

Friendly and efficient

Daryl Bond is very professional, helpful and we would absolutely 100% recommend him to our neighbors, family and friends! His communication skills are top notch, as well.

I've been researching Hyundai Palisades for a few months and was Not looking forward to making this purchase bcz I don't like these type of purchases, but then a guy opened the door for me and said can I help you.... Let me tell u this,
Darryl Ford was an absolute Blessing to work with, he was very knowledgeable and knew exactly what I wanted, he wasn't pushy either. I dreaded pulling in and spending over 60k but Darryl made my experience pleasant and I will definitely be recommending him to my friends and family.

The service department employees are always extremely nice and attentive to me and are timely in completing service on my Sonata.

Service completed quickly and communication was fast!