- Phone: (859) 263-5020
- Visit Website
Customer Testimonials
I have recently purchased my fifth Hyundai. I have always gotten a good product with a great warranty, and I’ve always been happy with the Customer Service over the years. Hyundai has continued to innovate and produce a beautiful vehicle
very fast oil change and engine injection flush
Hassle free ! Our salesman Trevor Huber was great. Trained us on all the bells and whistles and set up all our defaults as requested.
Great and friendly service!
Except for a slight delay, getting the truck back, everything was perfect/awesome
We have bought several Hyundai vehicles and been pleased with quality and service.
Everyone has a friendly greeting and genuinely gives you the feeling that they are there to help you with whatever it is you may need. They work diligently to get your service done quickly or in helping you find just the right car for your needs if buying a vehicle.
Get you in n out in a very timely manner and wash your vehicle. Very nice.
Patience and kindness
Great dealership.
Great customer service!!
The service was great! The day I arrived, they were short staffed, but the team continued with great customer service, answered all questions and most of all remained professional during the congested morning they were having. This has been the overall best dealership that Genesis could have ever partnered with.
Thank you for your service and identifying the problem with my car, and in a timely manner.
Thank you!
I purchased my Hyundai sonata from Don Franklin 2 years ago. The service has been speedy and thorough. I feel confident with this dealership.
Prompt and courteous service, as always.
The wipers blades last longer than other brands.
Kristine from customer service is the best thing about hyundai. When I was having an issue with service and sales, she stepped in and handled it quickly and effectively. i am very satisfied thanks to her!!
I love Don Franklin....great service dept, great sales and great selection. All professional and courteous.
Hyundai/Genesis are great vehicles. Don Franklin service is friendly and professional.
Always friendly, knowledgeable service
Great friendly service.
The lady that waited on me was very welcoming. I really appreciate the kindness and fast service
I got off work early and they worked me into the schedule so I didn’t have to wait.
It’s fast, easy and no hassle!!!! You’re in and out so fast and approved for a car!! Like what!?? Other places I’ve sat for hours and hours and filled out so much paperwork it’s CRAZY!! Never again! I’m hooked on Don Franklin for sure!!!!
Service is typically quick and straightforward
Friendly and helpful. Available to answer questions
Service department
My last vehicle purchase from you, I worked with Missy. Very informative, no pressure, and very understanding of what I was wanting in a vehicle. Recently I had maintenance service performed on both of my Hyundai (Sonata’17 & Tucson’23). Fast scheduling. Service was prompt and courteous. Definitively recommended your dealer to anyone looking for a vehicle and maintenance service.
Efficient and reliable service. In and out quickly
The attendants in the Service Department were very professional, attentive, and serviced my vehicle in a timely manner.

They are great