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Customer Testimonials
I have always had the best customer service from the staff. They do great work.
The prices are competitive against other vehicle service centers. However, Don Franklin immediately took the car in for servicing upon arrival and returned the car back in under 20 minutes! Quick Service and Dealer Quality.
I will continue to use them for my preferred services.
Each time I have gotten seen and out in a timely manner. Customer service was welcoming and professional.
fast friendly service.
Quick service
I don’t feel like I’m being robbed.
Had the truck I liked
Alexis is wonderful and she takes great care of my vehicle. She has been very helpful to me when making decisions about my vehicle's care.
Chris in the service department was amazing to work with. Everything promised was completed quickly and the loaner vehicle was ready and waiting, which helped me to return to my workplace faster than I had anticipated. Communication was also exemplary. Not to mention that our family has leased Hyundais for nearly two decades and my most recent lease of a Genesis has been amazing. I love this car!!! :) So I would be remiss if I didn't share how great Misty Roberts is. She is ALWAYS there for us! When a sales person feels more like a friend, it's wonderful.
Service personnel are very friendly.
service group is upbeat with handling the customer with no negative resulits
Courtesy, friendly staff, that completed our service quickly.
A nice place to take a vehicle. Great people to wait on you to service I highly recommend them.
Service Department is Great!
They are efficient
Everyone is so nice and friendly! The employees take care of your car on any necessary updates.
Looking at the vehicles for the first time since the introduction of the brand into the USA. Was impressed with their new models. Not impressed with the dealer adding thousands of dollars to the MSRP as a profit called "Marek Adjustment." This is a troubling trend: INFLATED CAR PRICES.
The first service for my car was free. I didn’t expect that but that was a kind gesture. The service department also washed my car which was nice as well.
It was easy to setup a recall appointment - got it the next day. They don't oversell service.
Was in and out in under an hour! And they washed and hand dried my car as well
Ralph, the Service Writer, was the most honest, helpful and professional dealer service employee that I've ever dealt with!!
Wonderful Customer Service
Excellent service and product
After some personnel changes, you have a great team in service now. Why? They actually talk to you as a human and like a friend! They answered questions, and were actually honest! about what I maybe, should, or need to have repaired and WHY!
THANK YOU :)
Efficient service department and knowledgeable salespersons
I have had 4 Hyundai vehicles and have had wonderful service on all of them. Currently have a leased 21 Sonata and owned 18 Sante Fe. My recent service was for my Sante Fe and got in and out quickly for an oil change and tire rotation. Ralph got me in and out quickly, advised I needed to replace a couple of air filters, which he took care of. Upon completion we discussed my need for tires, the October sale and made an appointment to take care of new tires plus front brake pad replacements. In and out in about an hour! Great vehicles, a friendly and helpful staff keeps both my wife and I returning for future vehicle needs.
Already sent feedback.
Everyone was friendly from the time I arrived until the time I got the vehicle back. The service department told me how long the recall fix would take, and it was on the money.
Love my Hyundai Tucson and receive excellent service with Don franklin
Service is Great and never a long wait at all!