Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   February 6, 2024 — Rated 10 out of 10 by J.B. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

They are great

Report a concern   February 6, 2024 — Rated 10 out of 10 by Michael Smith Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I have recently purchased my fifth Hyundai. I have always gotten a good product with a great warranty, and I’ve always been happy with the Customer Service over the years. Hyundai has continued to innovate and produce a beautiful vehicle

Report a concern   February 6, 2024 — Rated 10 out of 10 by Ruth Dike Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

very fast oil change and engine injection flush

Report a concern   February 6, 2024 — Rated 10 out of 10 by Donald Bibb Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Hassle free ! Our salesman Trevor Huber was great. Trained us on all the bells and whistles and set up all our defaults as requested.

Report a concern   February 6, 2024 — Rated 10 out of 10 by T.N. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great and friendly service!

Report a concern   February 6, 2024 — Rated 10 out of 10 by M.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Except for a slight delay, getting the truck back, everything was perfect/awesome

Report a concern   February 6, 2024 — Rated 10 out of 10 by Paul Sprague Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

We have bought several Hyundai vehicles and been pleased with quality and service.

Report a concern   February 3, 2024 — Rated 10 out of 10 by P.H. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Everyone has a friendly greeting and genuinely gives you the feeling that they are there to help you with whatever it is you may need. They work diligently to get your service done quickly or in helping you find just the right car for your needs if buying a vehicle.

Report a concern   February 3, 2024 — Rated 10 out of 10 by Dale Rogers Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Get you in n out in a very timely manner and wash your vehicle. Very nice.

Report a concern   January 26, 2024 — Rated 10 out of 10 by E.O. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Patience and kindness

Report a concern   January 26, 2024 — Rated 10 out of 10 by Jaylen Kirkland Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great dealership.

Report a concern   January 25, 2024 — Rated 10 out of 10 by S.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great customer service!!

Report a concern   January 25, 2024 — Rated 10 out of 10 by Stephannie Alexander Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service was great! The day I arrived, they were short staffed, but the team continued with great customer service, answered all questions and most of all remained professional during the congested morning they were having. This has been the overall best dealership that Genesis could have ever partnered with.

Thank you for your service and identifying the problem with my car, and in a timely manner.
Thank you!

Report a concern   January 25, 2024 — Rated 10 out of 10 by Jami Bailey Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I purchased my Hyundai sonata from Don Franklin 2 years ago. The service has been speedy and thorough. I feel confident with this dealership.

Report a concern   January 24, 2024 — Rated 10 out of 10 by Bill Balke Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Prompt and courteous service, as always.

Report a concern   January 20, 2024 — Rated 10 out of 10 by B.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The wipers blades last longer than other brands.

Report a concern   January 19, 2024 — Rated 9 out of 10 by A.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Kristine from customer service is the best thing about hyundai. When I was having an issue with service and sales, she stepped in and handled it quickly and effectively. i am very satisfied thanks to her!!

Report a concern   January 19, 2024 — Rated 10 out of 10 by Jennifer Todd Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I love Don Franklin....great service dept, great sales and great selection. All professional and courteous.

Report a concern   January 19, 2024 — Rated 10 out of 10 by N.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Hyundai/Genesis are great vehicles. Don Franklin service is friendly and professional.

Report a concern   January 17, 2024 — Rated 10 out of 10 by J.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Always friendly, knowledgeable service

Report a concern   January 17, 2024 — Rated 10 out of 10 by Anita Hall Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great friendly service.

Report a concern   January 17, 2024 — Rated 10 out of 10 by J.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The lady that waited on me was very welcoming. I really appreciate the kindness and fast service

Report a concern   January 17, 2024 — Rated 10 out of 10 by A.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I got off work early and they worked me into the schedule so I didn’t have to wait.

Report a concern   January 13, 2024 — Rated 10 out of 10 by Kimberly Rhodus Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

It’s fast, easy and no hassle!!!! You’re in and out so fast and approved for a car!! Like what!?? Other places I’ve sat for hours and hours and filled out so much paperwork it’s CRAZY!! Never again! I’m hooked on Don Franklin for sure!!!!

Report a concern   January 13, 2024 — Rated 9 out of 10 by L.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service is typically quick and straightforward

Report a concern   January 12, 2024 — Rated 10 out of 10 by C.S. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Friendly and helpful. Available to answer questions

Report a concern   January 12, 2024 — Rated 9 out of 10 by T.K. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service department

Report a concern   January 12, 2024 — Rated 10 out of 10 by Luis Lopez Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

My last vehicle purchase from you, I worked with Missy. Very informative, no pressure, and very understanding of what I was wanting in a vehicle. Recently I had maintenance service performed on both of my Hyundai (Sonata’17 & Tucson’23). Fast scheduling. Service was prompt and courteous. Definitively recommended your dealer to anyone looking for a vehicle and maintenance service.

Report a concern   January 12, 2024 — Rated 10 out of 10 by W.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Efficient and reliable service. In and out quickly

Report a concern   January 11, 2024 — Rated 10 out of 10 by Ricardo Hernandez Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The attendants in the Service Department were very professional, attentive, and serviced my vehicle in a timely manner.


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