Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   September 7, 2023 — Rated 10 out of 10 by Theodore Trent Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great staff who handles older people πŸ‘ and thanks God for the priceless experience that you have with all,the man in the service dept RALPH IS GREAT AND MISTY IN SALES, πŸ‘Œ πŸ‘ THEY ARE THE REASON I AM AND WILL ALWAYS BE STRONG πŸ™Œ FOR THE COMPANY, ALSO THE LADY IN FINANCE MRS ANDERSON ,THIS IS A TRINITY YOU CAN'T FIND ANYWHERE πŸ˜€ AMEN AND ALLELUIA, CALL IF YOU WANT VOICE MESSAGE πŸ‘ πŸ˜€ πŸ‘ πŸ˜‰ πŸ’™ ❀

Report a concern   September 7, 2023 — Rated 10 out of 10 by N.G. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Everyone we interacted with was extremely friendly and professional. We had a great experience and would highly recommend this dealership to anyone searching for a new car.

Report a concern   September 6, 2023 — Rated 10 out of 10 by Jessica Lewis Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Always such friendly staff and fast service!

Report a concern   September 6, 2023 — Rated 10 out of 10 by S.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I really appreciated the service technician, Leanna, who assisted me. She was very kind and helped me understand what services were needed to uphold my warranty. She walked me through recommended services without pressuring me.

Report a concern   September 6, 2023 — Rated 10 out of 10 by Ethan Hayen Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Jamal and Mike were fantastic to work with. They made the process very easy.

Report a concern   September 6, 2023 — Rated 10 out of 10 by Todd Horstmeyer Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Very professional and responsive when completing a transaction.

Report a concern   September 6, 2023 — Rated 10 out of 10 by Brigette Goble Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I have been with hyundai around 10 years and have bought and traded a few cars. Recently, I have bought 2 new vehicles and traded in two vehicles. We had the pleasure of working with Trevor and had the best experience during both times. I recommend working with Trevor if you want an honest person who works hard to get you where you need.
Everyone there that we had to communicate with was friendly and helpful as well.

Report a concern   September 5, 2023 — Rated 10 out of 10 by K.W. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Jeff York was awesome! He was not pushy and very helpful.

Report a concern   September 3, 2023 — Rated 10 out of 10 by Pam Brooks Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Love my Santa Fe and you our service is wonderful always polite and kindπŸ’•

Report a concern   September 2, 2023 — Rated 10 out of 10 by Denae Braxton Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

He immediately worked on my car. They never charge ridicules prices. They're very open and friendly. Fair an

Report a concern   September 2, 2023 — Rated 10 out of 10 by P.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

My salesman was Julio Cardona and he did a wonderful job of finding just the vehicle I wanted, getting it to Lexington, handling all the paperwork, and having my new car delivered to my home. Great service, great efficiency, great experience.

Report a concern   September 2, 2023 — Rated 10 out of 10 by A.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Prompt efficient service

Report a concern   September 2, 2023 — Rated 10 out of 10 by S.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

It’s easy to get in. The staff is very nice.

Report a concern   September 1, 2023 — Rated 10 out of 10 by R.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service, very professional.
Alexis did an outstanding job!!

Report a concern   September 1, 2023 — Rated 10 out of 10 by M.O. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

My experience with Hyundai has been outstanding. My Sonata has been a reliable vehicle with little to no significant issues over the years. The Service team is always friendly and kind, and go out of their way to make sure I am happy and satisfied.

Report a concern   September 1, 2023 — Rated 10 out of 10 by O.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very likely! Have sent two customers to Don Franklin that have bought new vehicles!

Report a concern   August 31, 2023 — Rated 10 out of 10 by D.Y. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service department is very friendly and informative. They didn't try to sell me anything I didn't need, which instills in me that they are trustworthy.

Report a concern   August 30, 2023 — Rated 10 out of 10 by M.G. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Caring
Professional
Salesman was excellent!
Explained everything

Report a concern   August 30, 2023 — Rated 10 out of 10 by Janet Byrd Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

When I come in for service everyone is friendly and helpful.

Report a concern   August 30, 2023 — Rated 10 out of 10 by R.A. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The young man was polite and confident in the product and was very helpful and knowledgeable

Report a concern   August 30, 2023 — Rated 10 out of 10 by V.E. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Efficient and thorough

Report a concern   August 29, 2023 — Rated 10 out of 10 by H.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

You always provide good service in a timely manner.

Report a concern   August 29, 2023 — Rated 10 out of 10 by Bill Balke Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

On time. Polite, friendly. Quality work.

Report a concern   August 29, 2023 — Rated 9 out of 10 by C.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service people have been courteous and helpful.

Report a concern   August 29, 2023 — Rated 9 out of 10 by I.K. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Friendly staff

Report a concern   August 29, 2023 — Rated 10 out of 10 by Bobbie Mobley Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Charles Bush was so thorough in educating me on the car I ended up purchasing

Report a concern   August 28, 2023 — Rated 10 out of 10 by J.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service staff was polite easy to work with and kept me informed. It was completed quickly.

Report a concern   August 28, 2023 — Rated 10 out of 10 by Pamela Krisco Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

It is easy to schedule an appointment and the staff members do a wonderful job. They communicate clearly and explain everything so you understand.

Report a concern   August 26, 2023 — Rated 10 out of 10 by Joseph Zieverink Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Ken was our dealer to help this through the buying process couldn't find a better person he was kind very knowledgeable looking there now three times and the people are just wonderful there thanks for being a dealership that I can trust and depend on

Report a concern   August 26, 2023 — Rated 10 out of 10 by Darrin Compton Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Treated like we were important not just another sale. Explained everything thoroughly including how to use all options on the car.


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