- Phone: (859) 263-5020
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Customer Testimonials
Very accommodating and friendly service. Not pushy at all. Willing to work with the customer.
The people working are the best. Patient and kind. I would recommend anyone to come and be a part of the community of Don Franklin.
How the guy help me
Great customer service. Salesman wasn’t pushy. Worked with me to meet my needs and wants when buying a vehicle. Service department was friendly and quick and efficient service. Even called to check to see how the service appointment went.
The people at the dealership were great. This would be David Sharpe, Kelvin, and then Mike in Finance. Great guys!
Thorough job, punctual, polite personnel
Na
Friendly, prompt service
Most Courteous sales team.
Buying a vehicle for me has never been an enjoyable process. That all changed while working with Don Franklin. Specifically Jamal (sales rep) & Kanon. It was a very simple and smooth process from the beginning. They went above and beyond in every way they could including dealing with a trade in. Don Franklin got a customer in me for life. I couldn’t recommend enough A+ experience!
Friendly and courteous staff. Nice amount of inventory.
Your people in Service are courteous, friendly and competent. They answer questions directly, and they know their stuff. That's what is needed.
Very friendly and knowledgeable staff. Easy to work with in purchasing a car.
great customer service
proactive service, Dawn is our sales rep we loved getting our Genesis and look forward to when the lease on our BMW is up in June that we will get either a Hyundai or a GV70 from her as well
Yes, however I wished interest rates were better.
fairly easy to get an oil change appointment. Done quickly.
Service personnel nice and good service.
Salesman Kanon is top notch.
Coupon was useful
Yes. This is the best place for car service.
The service at Don Franklin is outstanding. They provided all my automobile needed to keep running at top condition for a fair price.
Great customer service
Service. Amount you get for the dollar. Warranties. Etc
The Service Dept.at Don Franklin is excellent. Everyone there is so kind. They keep their appointments on schedule, and the work on my vehicle is always top notch. I appreciate all of you very much. It is comforting to know I can trust the Service Dept. at this Dealership.
Happy New Year to all of you. Thank you for being THE BEST!!
Keeping with the time
Great service and very nice people.
Fast, friendly service.
Greeted immediately by friendly staff. Oil change only took about 30 minutes..Oil change includes several checks, which is always helpful. Appreciate the ease of the entire process.
Excellent service. Ralph was wonderful!!