Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   May 15, 2023 — Rated 10 out of 10 by Doran Davis Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Best and easiest experience ever buying a car! Darryl couldn’t have done a better job!

Report a concern   May 15, 2023 — Rated 10 out of 10 by B.G. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Everything was great ! Darryl helped me find the perfect car ! I would definitely recommend all friends and family to check out Don Franklin

Report a concern   May 15, 2023 — Rated 10 out of 10 by J.T. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Trevor Huber made our car buying experience at your dealership a good one. He is very knowledgeable and personable and not aggressive at all in sale tactics, which we appreciated!

The Santa Cruz is fun to drive!

Report a concern   May 13, 2023 — Rated 10 out of 10 by P.D. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

The staff was very friendly and helpful.

The warranty on the vehicles are the best ever

The technology is incredible

Report a concern   May 12, 2023 — Rated 10 out of 10 by Courtney Vanhook Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Cars

Report a concern   May 12, 2023 — Rated 10 out of 10 by Chris Willoughby Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Don Franklin team took care and was not bias toward manufacturer. They were there to help with any vehicle and make your purchase worth it. Can't thank them enough!

Report a concern   May 12, 2023 — Rated 10 out of 10 by T.K. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good service and friendly service advisors

Report a concern   May 12, 2023 — Rated 9 out of 10 by R.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I am very pleased with my 2020 Santa Fe. I receive notices in my car when it is
due and oil change.

Report a concern   May 12, 2023 — Rated 10 out of 10 by R.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Staff is knowledgeable and very kind

Report a concern   May 11, 2023 — Rated 10 out of 10 by A.F. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service. Fast and easy to work with.

Report a concern   May 11, 2023 — Rated 10 out of 10 by Brent Pennabaker Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly and helpful staff. Very knowledgeable and answer questions directly.

Report a concern   May 11, 2023 — Rated 9 out of 10 by W.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Easy to make an appointment

Report a concern   May 10, 2023 — Rated 10 out of 10 by N.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Never have to wait very long.

Report a concern   May 10, 2023 — Rated 10 out of 10 by B.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everything

Report a concern   May 9, 2023 — Rated 10 out of 10 by C.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I greatly appreciated being told when my car would be ready and in fact it was.

Report a concern   May 9, 2023 — Rated 9 out of 10 by L.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Missy was hassle free, no pressure. Easy to work with…

Report a concern   May 9, 2023 — Rated 10 out of 10 by George Doyle Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Easy process, knowledgeable sales person.

Report a concern   May 9, 2023 — Rated 10 out of 10 by Mary Hurst Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Don Franklin Lexington is the place to make deal. Excellent service! Knowledgeable sales people who listen to your needs as the customer, excellent customer service and thorough explanations in the finance department, and a willingness to find the car you want. Bundle all that together and you’ve got a great car buying experience!
I never felt pressure to buy. The moment you enter the door it’s a first class experience.
Thank you, James, Ty and Micheal. It was a pleasure working with you!
-Mary Hurst

Report a concern   May 8, 2023 — Rated 10 out of 10 by W.K. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I really liked how my salesman took care of me

Report a concern   May 8, 2023 — Rated 10 out of 10 by S.V.G. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I like the commitment by Don Franklin Auto to the customers.

Report a concern   May 8, 2023 — Rated 9 out of 10 by R.R. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Good service and response.

Report a concern   May 8, 2023 — Rated 10 out of 10 by Shiv Patel Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly staff

Report a concern   May 8, 2023 — Rated 10 out of 10 by Millicent Williams Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The kindness and eagerness to make sure you are taken care of with 0everything.

The service department was exceptional. Thanks so much to Ron and other staff.

Your dealership helped me through a rough time. I am grateful.

Ms. Williams

Report a concern   May 8, 2023 — Rated 10 out of 10 by Bennie Sleadd Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast

Report a concern   May 6, 2023 — Rated 10 out of 10 by C.O. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

We had a great experience buying our 2023 Hyundai Santa Fe. Jeff York was very helpful and took time to explain things.

Report a concern   May 6, 2023 — Rated 10 out of 10 by M.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Still getting use too new car, but so far very satisfied.

Report a concern   May 5, 2023 — Rated 10 out of 10 by K.B. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Sales associate was helpful

Report a concern   May 5, 2023 — Rated 10 out of 10 by L.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service department is always friendly and helpful.

Report a concern   May 5, 2023 — Rated 10 out of 10 by A.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I like getting the reminder on when I need to service/oil change for my vehicle. They send an email and the car will also remind you.
It was easy to make an appointment and it took less than an hour.

Report a concern   May 5, 2023 — Rated 10 out of 10 by Ann Haynes Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

My most recent appointment with DF Hyundai was a pleasure. I came in for an oil change, tire rotation, and software update. I was in and out in less time than predicted, and the whole experience was easy and painless. 😉


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