Customer Testimonials

Great service

I have purchased three vehicles from Don Franklin Hyundai in Lexington, a 2016 Accent, new 2020 Tucson, and a new 2023 Tucson- all from Chad Givens. Every purchase, I have told Chad my budget and he has given me a list of vehicles to choose from, especially ones that he thinks I will like the most. The 2023 Tucson purchase was an easy choice, with Chad and David Sharpe both working to go over all of the new equipment that came with it, and getting my Hyundai Blue Link account set up. The paperwork went faster than I thought it would and I have loved every minute with my new vehicle.

I appreciate how quickly my car was serviced. I was ready to wait but was in and out in under an hour for routine maintenance of my G70. I also appreciate being asked if I wanted my car washed as I am particular about how I handle my finish.

I appreciate Ty Cobb as my salesman. The service department is on time just as you are scheduled. The Hyundai brand has come a long way and as long as the dependability has improved as much as the aesthetics, they are poised to overtake the competition.

I did have a minor issue with my last oil change. The technician left oil residue on top of my engine and a push pin is missing from the brush guard drain plug cover. I was under the vehicle before and after my appointment so I know without a doubt. Also i should mention that I washed my engine area the week before and it is otherwise spotless. My intent is for my new Santa Cruz to always look like a new Santa Cruz. He should treat it as such. But everyone makes mistakes so we’ll see what the future brings. Still a 10 in my book.

Great service

I appreciate Richard, trying to help me find a car after bankruptcy although I wasn't able to get a car that day I will definitely work with him again when I'm ready .

Very happy with my Elantra and the service I'm getting.

Kanon did a great job and customer service was great!

great service..

Great service from having an oil change and inspection done recently!

Very friendly people working in there. Everyone at least spoke for one. I had visited a different car lot earlier and was overwhelmed.. Don Franklin was way easier to deal with.. great deals too!! Thank you again!!! Zoom Zoom!

Don Franklin are professionals in the auto business. They service timely and have been reliable to purchase from and service my vehicles.

Thank you, the day my tire blew out you were there to it me back on the road. I had a very important event to go to. Keep up the good work. thanks once again.

Fast, friendly, high quality service

I have always received a quality vehicle and Chad has always to work his hardest to give my family and I the best deals he could.

10

Prompt on appointment time. Very friendly. Seem to really care about servicing our vehicle.

Professional and quality, treatment of customers always special

Always very friendly I love Don Franklin

Great service very helpful friendly and professional

It was wonderful working with David Sharpe! I recommend him highly!

They were fast and amazing respectful differently be back wouldn't trust anyone else to work on my car

Always greeted with friendly smiles. The young man that checked me into the service bay was and is always kind and pleasant.

Do a Great job of getting you in and out. Price is fair

First time going to Don Franklin Hyundia and was very pleased! Friendly service staff and finished everything I needed in a timely manner with quality work! Will definitely be back for my next service!

Features and quality of products

Very friendly and professional staff. Ralph went out of his way to put me at ease with what my car needed, and the work was done quicker than expected while I waited.

Great service department!

Jeff York was excellent to work with. No pressure, just very helpful.

The service and you all are very friendly