Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   July 19, 2022 — Rated 10 out of 10 by Jay Hawkins Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Kelvin is an excellent sales representative. He kept me informed about the arrival dates on the car. He was ready for me when I arrived at the dealership and he took plenty of time to explain all the features of the car.

The finance lady was very friendly and completed all the paperwork quickly.

Report a concern   July 19, 2022 — Rated 10 out of 10 by Mike Davis Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

MJ was by far one of the best sales reps I have ever dealt with in all my years of buying cars. He was a no hassle, no pressure. The experience of having to buy a new car can be stressful and he and the staff took that all away. Help me with my purchase and made it a seemless transition to ownership.

Report a concern   July 19, 2022 — Rated 10 out of 10 by J.K. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service was quick and efficient! Everyone was very nice and knowledgeable. I appreciated the next day call to check on my appointment!

Report a concern   July 19, 2022 — Rated 10 out of 10 by Donald Linfert Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Everything!

Report a concern   July 19, 2022 — Rated 10 out of 10 by Bridgett Click Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Dawn Dotson went out of her way to help me get the vehicle I wanted!! I will recommend her and dealership to everyone.

Report a concern   July 19, 2022 — Rated 10 out of 10 by M.F. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good products and services

Report a concern   July 19, 2022 — Rated 10 out of 10 by Keith Haden Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Love my new car service department is great

Report a concern   July 19, 2022 — Rated 9 out of 10 by Kristin Hacker Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Loved the people I worked with, even though one was ready to leave work he still stayed to assist me and my husband. The finance department was wonderful and gave us all the options for us to choose. We decided to get the warranty because not only that it would help our car but because the lady in finance was so knowledgeable and kind.

Report a concern   July 18, 2022 — Rated 10 out of 10 by Mark Dermit Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly and professional staff, clean facilities and prompt service.

Report a concern   July 17, 2022 — Rated 10 out of 10 by J.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I loved that you had everything available on site and were able to accommodate all of our requests!

Report a concern   July 16, 2022 — Rated 10 out of 10 by Brenda Haden Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I received honest and considerate service from people who are genuinely kind. They gave me a good price for my trade in. This was our 4th purchase from Don Franklin and Hyundai

Report a concern   July 16, 2022 — Rated 10 out of 10 by T.B.I. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Prompt and courteous service!

Report a concern   July 16, 2022 — Rated 10 out of 10 by L.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Customer service from all departments.

Report a concern   July 15, 2022 — Rated 10 out of 10 by Angela Delavigne Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The 15 year 500k mile warranty and 3 years free maintenance.

Report a concern   July 15, 2022 — Rated 10 out of 10 by Benjamin Blank Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Franco was straight up with me and explained things very well. There was no back and forth haggling.

Report a concern   July 14, 2022 — Rated 10 out of 10 by Heather Oltgen Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I really like the people at Don Franklin like Amber that helped get my great car I love! Thank you to her and Gary at Don Franklin London!
Heather Oeltgen

Report a concern   July 14, 2022 — Rated 10 out of 10 by J.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The staff is very friendly!

Report a concern   July 14, 2022 — Rated 10 out of 10 by Karen Lafayette Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Don Franklin Sales department is amazing! Go see Dawn Dotson! She is wonderful!

Report a concern   July 14, 2022 — Rated 10 out of 10 by Lisa Baker Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very convenient. Professional.

Report a concern   July 14, 2022 — Rated 10 out of 10 by J.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Prompt and professional!

Report a concern   July 14, 2022 — Rated 10 out of 10 by B.D. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Everyone was honest and straight forward with me. Gave me options and let me choose. I enjoyed the experience

Report a concern   July 13, 2022 — Rated 10 out of 10 by Tuesday Meadows Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

The associates were great

Report a concern   July 12, 2022 — Rated 10 out of 10 by C.E. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Kelvin provided excellent service while we were looking for a new Tucson. He's extremely knowledgeable and stayed late so we left knowing we were in good hands for the purchase of a new car.

Report a concern   July 12, 2022 — Rated 10 out of 10 by Kristina Bishop Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Great dealership and great employees.

Report a concern   July 12, 2022 — Rated 10 out of 10 by Dylan Perry Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Jamal is the man! He took his time with us, brought vehicles to us instead of making us walk around the lot with our kids, and gave us insightful information about each vehicle to help make a decision with no pressure. 10/10 would recommend, and we have already given his name out to some people that are interested in buying our trade in, all the way from Wisconsin!

Report a concern   July 9, 2022 — Rated 10 out of 10 by Victoria Reel Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

We love Hyundais. Weve bought/leased several from Don Franklin since 2012. Everyone has always been so kind and helpful. Only place we’ll go to purchase vehicles!

Report a concern   July 9, 2022 — Rated 10 out of 10 by M.M. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

The cars are serviced well,very clean and affordable

Report a concern   July 9, 2022 — Rated 9 out of 10 by D.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good service, however I have to schedule two months out.

Report a concern   July 8, 2022 — Rated 10 out of 10 by Pam Brooks Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very friendly and seem to be efficient 😊

Report a concern   July 8, 2022 — Rated 9 out of 10 by P.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

kayla in the service department was most helpful. the first santa fe i had was great. however this one has had many big things wrong with it, and was purchased new, which was a pain. don't know if i would buy another.


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