Customer Testimonials

Service was good without a long wait.

All of your people and the good job they do

Super service, Great people, Honest and caring. Don Franklin has done all of the service on our Hyundai since it was new,

JIM ALLEN

I enjoyed working with Mike Chisley on my updated car purchase! He was friendly, professional, knowledgeable and best of all, he listened! I appreciate how he was able to find the vehicle that was just right for me! It was a great experience. I will recommend him as well as the Don Franklin Dealership. I also give kudos to the service department. They do a great job too.

Reliable products and great service.

The warranty is great

The Genesis line up has impressed me for over a year. Couldn’t be happier with the purchase of my G70.

Tech was very knowledgeable and informative.

I had an extremely wonderful experience buying a new Hyundai at Don Franklin. Everyone was welcoming, super friendly, and worked great with me to meet my goals in purchasing. Highly recommend

Love my Hybrid Tuscon!

We are always really happy with the service provided as well as the friendly and courteous staff. I do however wish they would reset the service count on my two cars as I do not know how to do so myself.

Jeffrey Weneck

Efficiency. everyone friendly and polite very accommodating to requests

Had an oil change and Ralph was super nice. I like the texts that are sent so if there are any questions you can easily get ahold of them. Car was ready when promised. What else can I say.

I liked that it was under 1 hour even though they told me it could take that long. I like that my car was cleaned.

Customer service is good

Had good experiences dealing with people

I enjoy how the service is quick and how my time was respected. Also the hospitality shown to me was amazing.

Chad Givens is the perfect salesman in every way.
He’s kind, attentive, not overbearing and knowledgeable.
That is what sells your product!
I can tell you more about Hyundai once I’ve driven it for awhile but at this time I really have enjoyed the drive and the price was good.
The warranty sounds great and hopefully I’ll never have to use it but I feel like I’m covered well.
The 3 yrs free maintenance and oil changes are a wonderful idea!
Overall I’m happy with my purchase and will highly recommended Don Franklin (Chad Givens) to my friends and family.

This is the fourth car we’ve bought from Chad Givens and won’t be the last.

Knowledgeable sales rep., professional not pushy! Pleasant demeanor.

You take excellent care of my vehicle. The people genuinely care about what they do.

Don Franklin lives up to claim to their promises. Best sales, best service on your vehicle. Their attention to the customer needs sets them above their competitors

Excellent

Friendly and good communication. Great!

Great warranty, good salesman, easy process.

The service workers are friendly, and they don't try too sale you service you don't need.

Courtesy and professional.

Workers listen to concerns and address issues in a timely fashion.

the staff was very professional. the sales lady Dawn was very nice and intelligent she set up my car that I had purchase. I felt very good buying a car there no pressure from the staff. I will highly recommend my friends and family to Don Franklin

I have had several Genesis vehicles....all excellent and well maintained by the Don Franklin franchise