Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   November 8, 2022 — Rated 10 out of 10 by D.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Prompt Courteous Service

Report a concern   November 8, 2022 — Rated 10 out of 10 by L.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The staff at the service center was excellent. Everyone I encountered was friendly and helpful. My car was done in a timely manner and charges were clear.

Report a concern   November 8, 2022 — Rated 10 out of 10 by B.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I like how quickly your mechanics get my car repaired.

Report a concern   November 7, 2022 — Rated 10 out of 10 by Alan Cummins Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Great warranty and terrific service

Report a concern   November 7, 2022 — Rated 10 out of 10 by Gerardo Roman Bahena Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Great service, Kannon did a great job helping me getting a car with a bad credit!!

Report a concern   November 7, 2022 — Rated 10 out of 10 by T.H. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Excellent Customer service, my family has purchased 3 new vehicles from the Lexington location since 2020.

Report a concern   November 4, 2022 — Rated 10 out of 10 by M.B. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Love the new Santa Cruz and my sales experience when I purchased it. Thanks

Report a concern   November 3, 2022 — Rated 10 out of 10 by K.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Have always received good service there. Work done timely and correctly.

Report a concern   November 2, 2022 — Rated 10 out of 10 by B.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very friendly staff

Report a concern   November 2, 2022 — Rated 10 out of 10 by Marian Sims Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I am forever impressed by the care I ALWAYS receive from you and that wonderful staff. ALWAYS EFFICIENT ALWAYS COURTEOUS AND ALWAYS HELPFUL..Thank you soooooooooooooooooo much. Marian Moore Sims

Report a concern   November 1, 2022 — Rated 10 out of 10 by S.W. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

The entire staff at Don Franklin was very professional. Misty Roberts goes above and beyond to ensure your satisfaction with your vehicle purchase.

Report a concern   November 1, 2022 — Rated 10 out of 10 by J.M. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Everyone was friendly and helpful

Report a concern   November 1, 2022 — Rated 10 out of 10 by A.T. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Prompt efficient service. Attention to details. Friendly knowledgeable staff. Wide choice of automobiles.

Report a concern   October 28, 2022 — Rated 10 out of 10 by Gerardo Roman Bahena Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

There always trying to help me getting the best deal

Report a concern   October 27, 2022 — Rated 10 out of 10 by C.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great friendly service.

Report a concern   October 27, 2022 — Rated 10 out of 10 by E.E. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Timely and cost effective service.

Report a concern   October 27, 2022 — Rated 10 out of 10 by Ruth Hammonds Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

All associates I have encountered have been very pleasant, professional, friendly and ready to help with any of my concerns with my Santa Fe.

Report a concern   October 27, 2022 — Rated 10 out of 10 by A.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Staff were friendly and helpful. In and on time and out quickly

Report a concern   October 26, 2022 — Rated 10 out of 10 by P.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Excellent service. Very friendly professional courteous. I loved my Kona and now my Venue..

Report a concern   October 26, 2022 — Rated 10 out of 10 by B.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was great. I waited on my car and it was serviced in a timely manner. The staff was very helpful and pleasant. Overall a good experience.

Report a concern   October 26, 2022 — Rated 10 out of 10 by F.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quality people.

Report a concern   October 26, 2022 — Rated 10 out of 10 by G.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly, helpful, and knowledgeable staff

Report a concern   October 26, 2022 — Rated 10 out of 10 by C.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I bought my KONA in 2018 and have had all services performed at Don Franklin Hyundai. I have never had an issue with the service department in the four years since.

Report a concern   October 26, 2022 — Rated 10 out of 10 by Shirlene Howard Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very likely to recommend friends and family. I was treated very well by this company.

Report a concern   October 25, 2022 — Rated 10 out of 10 by H.H. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Kanon, the salesman was great. Professional, enthusiastic, and informative without being pushy.

Report a concern   October 25, 2022 — Rated 10 out of 10 by Douglas Stevens Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I did everything over phone. Came in a week later and picked it up!

Report a concern   October 25, 2022 — Rated 10 out of 10 by J.F. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very thorough and friendly and knowledgeable.

Report a concern   October 25, 2022 — Rated 10 out of 10 by David Redding Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Everyone was very friendly and we were in and out rather quickly! We loved our salesman, Daryl! He got all our information over the phone as we were traveling and all we had to do was come to the dealership and sign the papers!

Report a concern   October 25, 2022 — Rated 9 out of 10 by J.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Ty brought me a breakfast sandwich, while waiting to meet financing. I hadn’t had breakfast, this was a warm gesture.

Report a concern   October 25, 2022 — Rated 10 out of 10 by H.C. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

From the moment I met Jamal Wagner I was impressed by his professionalism, knowledge and personality. He was able to answer all of my questions, while finding the best car for me.

Everyone at the Hyundai dealership were friendly and accommodating!

Misty Roberts, technology expert spent an hour with me, very patiently I might add,
going over all the bells and whistles and safety features!

It’s a pleasure driving my new car!!

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