Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   October 12, 2024 — Rated 10 out of 10 by Dwight Croy Don Franklin London Ford - Service
What do you like about our products and services?

Great service and professional technicians!!
Report a concern   October 12, 2024 — Rated 10 out of 10 by Stephen Weiss Don Franklin London Ford - Service
What do you like about our products and services?

Please thank Jacob Stines for me! He is always so knowledgeable and always gives me good advice about my vehicle's maintenance! Plus he's always very nice and polite and very patient with me! Stephen Weiss.
Report a concern   October 11, 2024 — Rated 10 out of 10 by L.R. Don Franklin London Ford - Service
What do you like about our products and services?

Nice people, great service

Report a concern   October 11, 2024 — Rated 10 out of 10 by K.G. Don Franklin London Ford - Service
What do you like about our products and services?

Fast and excellent service
Report a concern   October 10, 2024 — Rated 10 out of 10 by Robert Cook Don Franklin London Ford - Service
What do you like about our products and services?

They been good me and my family.We all get cars there.If something goes wrong they get on seeing it gets fixed.Very nice bunch people and everyone so friendly.Will go over and above to help you.
Report a concern   October 10, 2024 — Rated 10 out of 10 by M.L. Don Franklin London Ford - Service
What do you like about our products and services?

Good service and a detailed report of the car status.

Report a concern   October 10, 2024 — Rated 10 out of 10 by J.M. Don Franklin London Ford - Service
What do you like about our products and services?

Liked everyone that helped us and I like everything about my car and I the they all took care of us thank you all

Report a concern   October 10, 2024 — Rated 9 out of 10 by D.H. Don Franklin London Ford - Service
What do you like about our products and services?

The technicians are awesome. Some of the hardest working men I've ever met.

Report a concern   October 10, 2024 — Rated 10 out of 10 by Casey Cornett Don Franklin London Ford - Service
What do you like about our products and services?

Great fast and friendly service with lots of trucks and automobiles to choose from
Report a concern   October 10, 2024 — Rated 10 out of 10 by Kelly Napier Don Franklin London Ford - Service
What do you like about our products and services?

You all have always gave me good quick and Curtis service very good people

Report a concern   October 10, 2024 — Rated 10 out of 10 by John Begley Don Franklin London - Sales
What do you like about our products and services?

Sales person seemed to be up front with no pressure

Report a concern   October 10, 2024 — Rated 10 out of 10 by Gary Amburgey Don Franklin London Ford - Service
What do you like about our products and services?

Went fine
Report a concern   October 10, 2024 — Rated 10 out of 10 by Ava Duncan Don Franklin London - Sales
What do you like about our products and services?

The employees are excellent and the atmosphere is f friendly

Report a concern   October 10, 2024 — Rated 10 out of 10 by J.C. Don Franklin London Ford - Service
What do you like about our products and services?

They were very courteous and very helpful. We were pleased with their quick attention. Very friendly.

Report a concern   October 10, 2024 — Rated 10 out of 10 by Elizabeth Moore Don Franklin London - Sales
What do you like about our products and services?

I think they help in every way they could to get the vehicle. I have talked with many dealerships in my search for a vehicle, and some were not helpful or friendly. Maybe they assume something about a widow female. The Don Franklin group made me feel important. I would highly recommend them.
Report a concern   October 10, 2024 — Rated 10 out of 10 by Angela Hayes Don Franklin London Ford - Service
What do you like about our products and services?

You are always able to get me in quickly. The price is reasonable and I lov e that you don't constantly try to sell me additional services or products. That means a lot!
Report a concern   October 10, 2024 — Rated 9 out of 10 by M.C. Don Franklin London Ford - Service
What do you like about our products and services?

The people
Report a concern   October 10, 2024 — Rated 10 out of 10 by M.F. Don Franklin London Ford - Service
What do you like about our products and services?

Although the service trip didn’t go smoothly they worked hard to get it right
Report a concern   October 10, 2024 — Rated 10 out of 10 by Freedom Freedom Christian Church Don Franklin London Ford - Service
What do you like about our products and services?

Fast service

Report a concern   October 10, 2024 — Rated 10 out of 10 by H.R. Don Franklin London Ford - Service
What do you like about our products and services?

Great service and fast
Report a concern   October 10, 2024 — Rated 10 out of 10 by D.A. Don Franklin London Ford - Service
What do you like about our products and services?

Fast, friendly, efficient service.

Report a concern   October 10, 2024 — Rated 10 out of 10 by Madeline Allen Don Franklin London Ford - Service
What do you like about our products and services?

I have bought two cars there in the last 18 months. Tim Wells has been awesome. I just recommended a lady I work with to you all and she bought a new car there this week. Service has been great too.

Report a concern   October 10, 2024 — Rated 10 out of 10 by Bill Caudill Don Franklin London Ford - Service
What do you like about our products and services?

The service was quick. The people were very nice. Very nice waiting area.
Report a concern   October 8, 2024 — Rated 10 out of 10 by D.B. Don Franklin London Ford - Service
What do you like about our products and services?

Excellent service

Report a concern   October 8, 2024 — Rated 10 out of 10 by J.A. Don Franklin London Ford - Service
What do you like about our products and services?

Honesty. Dependable people

Report a concern   October 8, 2024 — Rated 10 out of 10 by R.S. Don Franklin London - Sales
What do you like about our products and services?

Friendly staff, that were very helpful and made the process easier. Austin was great.
Report a concern   October 8, 2024 — Rated 10 out of 10 by Timothy Felty Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Super friendly stuff and answered questions.
Report a concern   October 7, 2024 — Rated 10 out of 10 by W.C. Don Franklin London Ford - Service
What do you like about our products and services?

Very efficient, friendly, did a wonderful job.

Report a concern   October 6, 2024 — Rated 10 out of 10 by R.B. Don Franklin London - Sales
What do you like about our products and services?

Great experience

Report a concern   October 6, 2024 — Rated 9 out of 10 by B.W. Don Franklin London Ford - Service
What do you like about our products and services?

No hassle


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