Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   September 30, 2024 — Rated 10 out of 10 by Stuart Bryant Don Franklin London Ford - Service
What do you like about our products and services?

Friendly sales personnel, and a great staff of service members

Report a concern   September 30, 2024 — Rated 10 out of 10 by Terresa Hooker-Bowles Don Franklin London Ford - Service
What do you like about our products and services?

Like service and quality…..

Report a concern   September 30, 2024 — Rated 9 out of 10 by A.B. Don Franklin London Ford - Service
What do you like about our products and services?

Good people

Report a concern   September 30, 2024 — Rated 10 out of 10 by S.M. Don Franklin London Ford - Service
What do you like about our products and services?

Service department is very easy to communicate with and waste no time getting your services done quickly.

Report a concern   September 30, 2024 — Rated 10 out of 10 by Zackary Simpson Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The absolute best place to buy a new vehicle is right here at Don Franklin Ford, easy transaction coupled with fair deals keeps me coming back again and again, I’ve purchased 3 trucks in 31/2 years and I will surely buy more from there

Report a concern   September 30, 2024 — Rated 10 out of 10 by Matthew Taylor Don Franklin London - Sales
What do you like about our products and services?

Bobby took great care of us and helped make sure we were getting the vehicle we wanted. There was more than enough inventory to choose from too.

Report a concern   September 26, 2024 — Rated 10 out of 10 by Jonathan Love Don Franklin London Ford - Service
What do you like about our products and services?

Polite staff and prompt service.

Report a concern   September 25, 2024 — Rated 10 out of 10 by T.J. Don Franklin London Ford - Service
What do you like about our products and services?

Fast and great communication.

Report a concern   September 25, 2024 — Rated 10 out of 10 by K.W. Don Franklin London Ford - Service
What do you like about our products and services?

Fast service and friendly staff

Report a concern   September 25, 2024 — Rated 10 out of 10 by Jordan Powell Don Franklin London Ford - Service
What do you like about our products and services?

Absolutely fan

Report a concern   September 25, 2024 — Rated 10 out of 10 by T.M. Don Franklin London Ford - Service
What do you like about our products and services?

Great bunch of people doing a great job

Report a concern   September 25, 2024 — Rated 10 out of 10 by J.S. Don Franklin London Ford - Service
What do you like about our products and services?

The service personnel are always very nice, helpful and professional. Getting an appointment is always easy and they get my vehicle in and out quickly.

Report a concern   September 25, 2024 — Rated 10 out of 10 by P.C. Don Franklin London - Sales
What do you like about our products and services?

Very intelligent and helpful. I givebthema13

Report a concern   September 25, 2024 — Rated 10 out of 10 by Patricia Couch Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Workers very knowledgeable and courteous!! I give them a 12 !!

Report a concern   September 25, 2024 — Rated 10 out of 10 by B.W. Don Franklin London Ford - Service
What do you like about our products and services?

You guys do a good job in a timely manner and everyone's nice and let you know what's going on. We really appreciate you guys

Report a concern   September 25, 2024 — Rated 10 out of 10 by D.S. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly staff

Report a concern   September 24, 2024 — Rated 10 out of 10 by Shannon Allen Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

We had a great experience buying our 2025 Lincoln Aviator. I could not be more happier with the whole experience. Everyone was very friendly, knowledgeable, and helpful. In my opinion the Don Franklin staff went above and beyond from start to finish. Thanks for another great experience!

Report a concern   September 24, 2024 — Rated 10 out of 10 by Greg Howard Don Franklin London - Sales
What do you like about our products and services?

Very friendly and personable. Easy to work with. Everyone worked hard to make everything easy and quick. Would definitely recommend to anyone. They even filled up the gas tank before I pulled out with my “new” vehicle. Thanks Misty for everything!!

Report a concern   September 24, 2024 — Rated 10 out of 10 by C.G. Don Franklin London - Sales
What do you like about our products and services?

My shopping experience was very easy and seamless from online to dealership.

Report a concern   September 24, 2024 — Rated 10 out of 10 by B.C. Don Franklin London - Sales
What do you like about our products and services?

Very helpful staff who don’t try pushing you in other vehicles

Report a concern   September 24, 2024 — Rated 10 out of 10 by J.P. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Great sales and service departments

Report a concern   September 24, 2024 — Rated 10 out of 10 by D.M. Don Franklin London Ford - Service
What do you like about our products and services?

Always are fast and courteous

Report a concern   September 24, 2024 — Rated 10 out of 10 by Elizabeth Stallard Don Franklin London Ford - Service
What do you like about our products and services?

The whole experience of choosing the vehicle. The process of going through the financial approval from that to just the way that I was treated by the entire staff was absolutely amazing. I had to bring my car back this last week and gets. Ome fans put on that were evidently not functioning right when I bought the vehicle. And I couldn't have been treated better from the service.People, the boys at the desk as well as those that did the work.I am just completely at all at the teamwork.And the way everybody gets along in the way that customers are treated.I was so impressed. I hadn't bought a vehicle in twenty years and I was a little Bit nervous, but everybody put me at ease.And the process was just reallyamazing, Don franklin has god a wonderful Team there at that facility. I have already recommended don franklin to several people When it's time for a new vehicle they will be there so I really do Appreciate you all and look forward to the rest of the ownership of this vehicl Please be safeand take care of your sales.And God bless.

Report a concern   September 24, 2024 — Rated 10 out of 10 by Charles Hayes Don Franklin London Ford - Service
What do you like about our products and services?

QUALITY

Report a concern   September 24, 2024 — Rated 10 out of 10 by A.C. Don Franklin London Ford - Service
What do you like about our products and services?

Fast friendly service

Report a concern   September 23, 2024 — Rated 10 out of 10 by Eugene Hopkins Don Franklin London Ford - Service
What do you like about our products and services?

The product and service is the best!

Report a concern   September 22, 2024 — Rated 10 out of 10 by Duff Holcomb Don Franklin London Ford - Service
What do you like about our products and services?

Great customer service and nice facility

Report a concern   September 22, 2024 — Rated 10 out of 10 by George Cloyd Don Franklin London Ford - Service
What do you like about our products and services?

Very knowledgeable about their vehicles and how to repair and service them.

Report a concern   September 22, 2024 — Rated 10 out of 10 by E.W. Don Franklin London Ford - Service
What do you like about our products and services?

I like fords. DF has a good service dept

Report a concern   September 22, 2024 — Rated 10 out of 10 by M.S. Don Franklin London - Sales
What do you like about our products and services?

Fast and simple


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