Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   January 21, 2025 — Rated 10 out of 10 by K.S. Don Franklin London Ford - Service
What do you like about our products and services?

Prices and good service. No high pressure sales
Report a concern   January 21, 2025 — Rated 10 out of 10 by Timothy Miniard Sr Don Franklin London Ford - Service
What do you like about our products and services?

Larry was extremely helpful with the whole process, I am extremely pleased with all of the service department, thanks again for the quick turn around !!🫡🇺🇸🤩
Report a concern   January 21, 2025 — Rated 10 out of 10 by D.H. Don Franklin London Ford - Service
What do you like about our products and services?

Very professional

Report a concern   January 21, 2025 — Rated 10 out of 10 by Pam Baker Don Franklin London Ford - Service
What do you like about our products and services?

Service department is full of an awesome bunch of guys - very friendly and very helpful
Report a concern   January 20, 2025 — Rated 10 out of 10 by Brian Botts Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Friendly
Fast
And just what you want

Report a concern   January 20, 2025 — Rated 10 out of 10 by D.R. Don Franklin London Ford - Service
What do you like about our products and services?

All
Report a concern   January 20, 2025 — Rated 9 out of 10 by L.B.M. Don Franklin London Ford - Service
What do you like about our products and services?

Good service and friendly staff.
Report a concern   January 20, 2025 — Rated 10 out of 10 by C.M. Don Franklin London Ford - Service
What do you like about our products and services?

Customer service was very friendly and helpful.

Report a concern   January 20, 2025 — Rated 10 out of 10 by D.C. Don Franklin London Ford - Service
What do you like about our products and services?

Very nice and looks at what you tell them too

Report a concern   January 20, 2025 — Rated 10 out of 10 by T.H. Don Franklin London Ford - Service
What do you like about our products and services?

Very good service and helpful people

Report a concern   January 19, 2025 — Rated 10 out of 10 by S.S. Don Franklin London Ford - Service
What do you like about our products and services?

Not so much the product as I’m sure it’s the same everywhere but it’s the quickness and assertiveness yall have with getting vehicles in and out. Oil changes and quick jobs are a breeze

Report a concern   January 19, 2025 — Rated 9 out of 10 by J.P. Don Franklin London Ford - Service
What do you like about our products and services?

Always a friendly staff

Report a concern   January 19, 2025 — Rated 10 out of 10 by A.O.I. Don Franklin London Ford - Service
What do you like about our products and services?

Quick and Courtesy Good people to deal with

Report a concern   January 19, 2025 — Rated 10 out of 10 by Vickie Williams Don Franklin London Ford - Service
What do you like about our products and services?

Customer service and the vehicle I bought has been the best

Report a concern   January 19, 2025 — Rated 10 out of 10 by Chad Frye Don Franklin London - Sales
What do you like about our products and services?

Ryan Muncy was top notch, got me in the truck I wanted!
Report a concern   January 19, 2025 — Rated 10 out of 10 by Bobby Smith Don Franklin London - Sales
What do you like about our products and services?

Courteous service and ability to find vehicle we were looking for in our price range It was a pleasure working with Misty Couch in London
Report a concern   January 19, 2025 — Rated 10 out of 10 by M.M. Don Franklin London Ford - Service
What do you like about our products and services?

The service manager was friendly and assisted me with no waiting. The technician ("Earl") was exceptional and provided above and beyond service.

Report a concern   January 19, 2025 — Rated 10 out of 10 by T.B. Don Franklin London Ford - Service
What do you like about our products and services?

Great service

Report a concern   January 19, 2025 — Rated 10 out of 10 by A.V. Don Franklin London Ford - Service
What do you like about our products and services?

Service people are. Always friendly

Report a concern   January 19, 2025 — Rated 10 out of 10 by N.W. Don Franklin London Ford - Service
What do you like about our products and services?

Best wheel alignment around, very professional and precise, thanks!
Report a concern   January 18, 2025 — Rated 10 out of 10 by L.P. Don Franklin London Ford - Service
What do you like about our products and services?

Great products and superior services.
Report a concern   January 18, 2025 — Rated 10 out of 10 by Mandy Brock Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly, great service, got me in and out fast.

Report a concern   January 17, 2025 — Rated 10 out of 10 by J.C. Don Franklin London Ford - Service
What do you like about our products and services?

Nice people very helpful full
Report a concern   January 17, 2025 — Rated 10 out of 10 by Tammy Root Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Great people, wonderful vehicles.

Report a concern   January 17, 2025 — Rated 10 out of 10 by T.H. Don Franklin London - Sales
What do you like about our products and services?

The friendly people

Report a concern   January 17, 2025 — Rated 10 out of 10 by Charles Loomis Don Franklin London Ford - Service
What do you like about our products and services?

I have been getting my vehicles serviced and repaired there for several years. I have always been satisfied with their work and service. I have always felt like the price was fair. I have always felt comfortable and respected by the people who work there.

Report a concern   January 17, 2025 — Rated 10 out of 10 by M.H. Don Franklin London Ford - Service
What do you like about our products and services?

I like your service department
They know how to talk to people.
I like the work.
I wish your sales was as good as service.
You have some that could do well in sales.
Your sales staff need to study their products more, would help them.
Thant you.

Report a concern   January 17, 2025 — Rated 10 out of 10 by Autumn Mabe Don Franklin London Ford - Service
What do you like about our products and services?

Jake is great to work with! Friendly staff and great service!
Report a concern   January 17, 2025 — Rated 10 out of 10 by L.B. Don Franklin London Ford - Service
What do you like about our products and services?

I have two ford vehicles serviced there they are very accommodating to my needs even when I act not nice. Lol
Report a concern   January 17, 2025 — Rated 10 out of 10 by B.H. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Make it super easy to buy from and no back and forth. Also stayed past time to go to help me get everything in order!


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