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Customer Testimonials
Service is great as usual everybody’s polite and real nice and they got the job done in a short time. But what is surprising is I’d rather go to their service center because the prices at their service center are comparable or cheaper than going somewhere else to have your work done like tires and oil and stuff like that.
The services are great.
The service is very professional and friendly. There is a clean, comfortable area to wait.
Quick and easy! Scheduling was a breeze!
The name says it all. Don Franklin is synonymous with quality. The many times that I have stopped in for service have always been good experiences. I really appreciate the Saturday service hours. Keep up the good work.
The personal touch was awesome. Jarrod worked closely with me to help me navigate the whole process and even got a last minute service added without needing to keep the vehicle any additional time.
I like ford trucks and the service has been good
Great people and good service
Friendly service
Austin was very helpful and extremely patient and kind! I appreciate all of his help! Y’all had a great selection of used vehicles with good prices! Thank you!
Kind and hard working people.
I've only lived in the area for about a year and half. Ever since moving here, I've only used Don Franklin Ford in London and have never had better service anywhere. I'd also recommend their collision center.
Fast friendly customer service and met out needs in finding my husband the 2018 GMC
Quick service friendly employee
Courtesy. They went above and beyond
Wonderful people.. great service was in and out in no time.
Jake and Steven along with all the service personnel are great
Easy service and very punctual. Nice waiting area with snacks, TV and drinks while waiting.
Quick service and a very friendly staff.
Very professional and very knowledge
They fixed the problem- as far as I know
Great communication
Staff friendly and gets things done in timely manner.
That Kindra will treat you just like family. And they are very helpful.
They always do a good job and I trust the service they perform. I can always get an appointment when I want.
Excellent service information was great and they work me in quickly. Thank you so much. I appreciate you all.
The truck I bought was top quality. Runs great, dependable. I wish that they would have put floor mats in it. When I go it home I realized that it didn’t have any. The salesman and financial officer were very professional and kind.
Everything! The service and quality of repair work from parts to appointment setting all the way to driving me repaired car off the lot was outstanding
The staff was very nice and they made it easy to get exactly what I was looking for
Quick,courteous and informative