Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   January 31, 2025 — Rated 10 out of 10 by Shannon Mckinney Don Franklin London Ford - Service
What do you like about our products and services?

Always great service, friendly people. I will not use another place for my service!
Report a concern   January 31, 2025 — Rated 10 out of 10 by Naomi Lewis Don Franklin London Ford - Service
What do you like about our products and services?

Fast, friendly customer service. They put the customer first.

Report a concern   January 31, 2025 — Rated 10 out of 10 by Roger Morgan Don Franklin London Ford - Service
What do you like about our products and services?

Very good service department.

Report a concern   January 31, 2025 — Rated 10 out of 10 by A.T. Don Franklin London Ford - Service
What do you like about our products and services?

Everything and everyone

Report a concern   January 30, 2025 — Rated 10 out of 10 by T.S. Don Franklin London Ford - Service
What do you like about our products and services?

Very knowledgeable and courteous!!!
Report a concern   January 30, 2025 — Rated 10 out of 10 by Brenda Reed Don Franklin London Ford - Service
What do you like about our products and services?

I was not lied to the salesman cris was great
Report a concern   January 30, 2025 — Rated 10 out of 10 by G.A. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Friendly and professional

Report a concern   January 30, 2025 — Rated 10 out of 10 by Thomas Brake Don Franklin London Ford - Service
What do you like about our products and services?

The personnel at service desk and quality work of shop personnel!
Report a concern   January 30, 2025 — Rated 10 out of 10 by I.E.K.D.I. Don Franklin London Ford - Service
What do you like about our products and services?

Great customer service
Report a concern   January 30, 2025 — Rated 10 out of 10 by N.B. Don Franklin London - Sales
What do you like about our products and services?

Vehicle looks good and always friendly sales people
Report a concern   January 30, 2025 — Rated 10 out of 10 by Brian Hatmaker Don Franklin London Ford - Service
What do you like about our products and services?

The service and the staff are professional and friendly!
Report a concern   January 29, 2025 — Rated 10 out of 10 by William Bowling Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Great customer service. The salesman were very nice and considerate. I would highly recommend getting a vehicle from them!!! It was a great experience for the first time purchasing a vehicle from Don Franklin. Tim was extremely helpful with getting my payments the way I needed them!!
Report a concern   January 28, 2025 — Rated 10 out of 10 by M.H. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Product ok
Service great
Very nice to talk to

Report a concern   January 28, 2025 — Rated 9 out of 10 by D.R. Don Franklin London Ford - Service
What do you like about our products and services?

Efficient and friendly

Report a concern   January 28, 2025 — Rated 9 out of 10 by R.H. Don Franklin London - Sales
What do you like about our products and services?

Friendly
Report a concern   January 28, 2025 — Rated 10 out of 10 by B.R. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Friendly staff and good selection of vehicles

Report a concern   January 25, 2025 — Rated 10 out of 10 by Andrew Willson Don Franklin London Ford - Service
What do you like about our products and services?

Knowledgeable people
Friendly atmosphere

Report a concern   January 25, 2025 — Rated 10 out of 10 by J.H. Don Franklin London Ford - Service
What do you like about our products and services?

They always go the extra mile to assist their customers
Report a concern   January 24, 2025 — Rated 10 out of 10 by Benjamin Wilson Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Misty was great she help me find exactly what I was looking for and I was able to negotiate a reasonable price. When I’m ready to purchase my next vehicle I will be come back to don franklin and Misty.
Report a concern   January 24, 2025 — Rated 10 out of 10 by T.H. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Good selection of vehicles
Report a concern   January 23, 2025 — Rated 9 out of 10 by P.H. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

They last a while
Report a concern   January 23, 2025 — Rated 10 out of 10 by B.B. Don Franklin London Ford - Service
What do you like about our products and services?

Good personal. Great service

Report a concern   January 23, 2025 — Rated 10 out of 10 by K.R. Don Franklin London Ford - Service
What do you like about our products and services?

Professional and courteous to all customers!! Helpful and friendly!!
Report a concern   January 23, 2025 — Rated 10 out of 10 by D.J. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly service

Report a concern   January 23, 2025 — Rated 10 out of 10 by David Neff Don Franklin London - Sales
What do you like about our products and services?

Great sales person in Kindra Ward, will not use anyone besides her!
Report a concern   January 23, 2025 — Rated 10 out of 10 by Debra Robbins Don Franklin London Ford - Service
What do you like about our products and services?

The service I received was fast and efficient was very well please thank you very much

Report a concern   January 23, 2025 — Rated 10 out of 10 by M.A. Don Franklin London Ford - Service
What do you like about our products and services?

Very happy to help and communicated through the whole process!
Report a concern   January 23, 2025 — Rated 10 out of 10 by Quintin Mcginnis Don Franklin London - Sales
What do you like about our products and services?

Your staff was a lot friendlier than the Kia dealership was when we turned the trade in there in somerset. Amazing the difference in staff. Highly recommend the London ford lincoln dealership.
Report a concern   January 22, 2025 — Rated 10 out of 10 by Larry Oakley Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Good service

Report a concern   January 21, 2025 — Rated 10 out of 10 by K.B. Don Franklin London - Sales
What do you like about our products and services?

It’s timely, the personnel listen and do their best to match your wants and needs.


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