Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   November 13, 2024 — Rated 9 out of 10 by M.F. Don Franklin London Ford - Service
What do you like about our products and services?

I appreciate the car wash when I had my car serviced. I appreciate the friendly service.

Report a concern   November 12, 2024 — Rated 10 out of 10 by Sondra Day Don Franklin London Ford - Service
What do you like about our products and services?

Oil change

Report a concern   November 12, 2024 — Rated 10 out of 10 by C.P. Don Franklin London Ford - Service
What do you like about our products and services?

excellent customer service. I can trust that you will tell us the truth especially concerning your service department.

Report a concern   November 12, 2024 — Rated 10 out of 10 by Elizabeth Baker Don Franklin London Ford - Service
What do you like about our products and services?

These guys are friendly, knowledgeable, and helpful. They take perfect care of my truck, go above and beyond. They are the best!

Report a concern   November 12, 2024 — Rated 9 out of 10 by D.W. Don Franklin London - Sales
What do you like about our products and services?

No hassle

Report a concern   November 12, 2024 — Rated 9 out of 10 by D.W. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Easy

Report a concern   November 12, 2024 — Rated 10 out of 10 by Corey Blue Don Franklin London Ford - Service
What do you like about our products and services?

Friendly, fast, and knowledgeable

Report a concern   November 12, 2024 — Rated 10 out of 10 by Michael Adkins Don Franklin London Ford - Service
What do you like about our products and services?

Kindra and Tim have went above and beyond to ensure we have been 100% pleased with our purchases. From the initial buying stage, to minor repairs needed they have been proactive and kept us in the loop the entire time. They have made every step along the way as convenient as anyone could ask for. I will never buy a vehicle from anyone else . They have all my future business without a doubt.

Report a concern   November 12, 2024 — Rated 10 out of 10 by E.L. Don Franklin London Ford - Service
What do you like about our products and services?

They are very quick in the service department.

Report a concern   November 11, 2024 — Rated 9 out of 10 by R.H. Don Franklin London Ford - Service
What do you like about our products and services?

Brand specific , and dealer warranty services .

Report a concern   November 10, 2024 — Rated 10 out of 10 by R.A. Don Franklin London Ford - Service
What do you like about our products and services?

Appreciate Robbie & Kaleb for their help and getting my car back on the road in a timely manner. We were in a pickle with another of our vehicles having a run in with a deer while my car was in the shop.
Everyone that I’ve interacted with has been courteous, helpful and professional.

Report a concern   November 8, 2024 — Rated 10 out of 10 by M.V. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and they wash car after oil change

Report a concern   November 8, 2024 — Rated 10 out of 10 by W.M. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly staff and quick service!

Report a concern   November 8, 2024 — Rated 10 out of 10 by Anthony Tamble Don Franklin London Ford - Service
What do you like about our products and services?

Professional staff and making me a happy customer

Report a concern   November 8, 2024 — Rated 10 out of 10 by E.D. Don Franklin London Ford - Service
What do you like about our products and services?

Honesty

Report a concern   November 8, 2024 — Rated 10 out of 10 by Gary Scott Don Franklin London Ford - Service
What do you like about our products and services?

Great work fast service and treats people good

Report a concern   November 8, 2024 — Rated 10 out of 10 by Ralph Dick Iii Don Franklin London Ford - Service
What do you like about our products and services?

I like how yall go out of your way to help me an my wife every time I come by there. An everyone there is friendly. I'll never shop anywhere else.

Report a concern   November 8, 2024 — Rated 10 out of 10 by J.P. Don Franklin London - Sales
What do you like about our products and services?

The customer service was great!

Report a concern   November 8, 2024 — Rated 10 out of 10 by T.G. Don Franklin London Ford - Service
What do you like about our products and services?

Extremely respectful, nice, fast at execution and made me feel like family.

Report a concern   November 7, 2024 — Rated 10 out of 10 by J.W. Don Franklin London Ford - Service
What do you like about our products and services?

Very courteous and quick service

Report a concern   November 7, 2024 — Rated 10 out of 10 by Hazel Slusher Don Franklin London Ford - Service
What do you like about our products and services?

James is service is very professional and ready to get the job completed. Tim Wells in sales is always there to help with any questions or concerns. Great people. Could not ask for better service and people

Report a concern   November 7, 2024 — Rated 10 out of 10 by Connie Poff Don Franklin London Ford - Service
What do you like about our products and services?

Efficiency, friendly service!

Report a concern   November 7, 2024 — Rated 10 out of 10 by L.M. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and respectful people great crew

Report a concern   November 6, 2024 — Rated 10 out of 10 by S.G. Don Franklin London Ford - Service
What do you like about our products and services?

Always professional and thorough. Communication is great and transparent about cost and timelines.

Report a concern   November 6, 2024 — Rated 10 out of 10 by William Sharp Ii Don Franklin London Ford - Service
What do you like about our products and services?

Nice facility, great product and wonderful service

Report a concern   November 6, 2024 — Rated 10 out of 10 by L.R. Don Franklin London Ford - Service
What do you like about our products and services?

The employees are so kind. They will help you with any questions or concerns you may have.

Report a concern   November 6, 2024 — Rated 10 out of 10 by D.J.P. Don Franklin London Ford - Service
What do you like about our products and services?

Great service department

Report a concern   November 6, 2024 — Rated 10 out of 10 by Edgar Hurley Don Franklin London Ford - Service
What do you like about our products and services?

Got the vehicle in on time and fixed the problem and kept me informed through the whole process.

Report a concern   November 6, 2024 — Rated 10 out of 10 by Jacqueline Lefevers Don Franklin London Ford - Service
What do you like about our products and services?

The service was great and on time.

Report a concern   November 6, 2024 — Rated 10 out of 10 by M.T. Don Franklin London Ford - Service
What do you like about our products and services?

Always a great experience! Very professional and explain everything


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