Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   March 7, 2025 — Rated 10 out of 10 by A.W. Don Franklin London Ford - Service
What do you like about our products and services?

I love the friendly service. One thing I don’t like is they pick and choose who’s car they will wash or they say they checked your air in your tires and they never. I do love that they don’t leave you sitting for hours before they get to your car.

Report a concern   March 3, 2025 — Rated 10 out of 10 by Tonya Estep Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Good selection, Knowledgeable and friendly staff,

Report a concern   March 3, 2025 — Rated 10 out of 10 by Josh Riley Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

What an amazing experience. The best car buying experience I’ve ever had. Drove out from Oklahoma to get a great deal on a ford lighting. Couldn’t be happier!

Report a concern   March 3, 2025 — Rated 10 out of 10 by Timothy Noble Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Friendly environment

Report a concern   March 3, 2025 — Rated 10 out of 10 by Krystal Johnson Don Franklin London Ford - Service
What do you like about our products and services?

Everyone is always so kind and help in every way! They have always took care of my truck! Only place I trust with my ride!

Report a concern   March 3, 2025 — Rated 10 out of 10 by L.C. Don Franklin London - Sales
What do you like about our products and services?

Everything.

Report a concern   March 3, 2025 — Rated 10 out of 10 by Jimmy Caudell Don Franklin London - Sales
What do you like about our products and services?

Very professional and straightforward

Report a concern   March 3, 2025 — Rated 10 out of 10 by William Branson Don Franklin London - Sales
What do you like about our products and services?

Service was second to none. Made my first truck buying experience one I will want to do at Don Franklin in the future. Cameron, Rusty, and the GM of London were some of the best, most informative people I’ve ever met and they worked with me fairly to gain my business. I would 100% buy from here again.

Report a concern   March 3, 2025 — Rated 10 out of 10 by D.J. Don Franklin London Ford - Service
What do you like about our products and services?

always great service. Friendly staff

Report a concern   March 3, 2025 — Rated 10 out of 10 by Michael Charles Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Quick and quality service!

Report a concern   March 3, 2025 — Rated 10 out of 10 by J.C. Don Franklin London Ford - Service
What do you like about our products and services?

Fast and efficient

Report a concern   March 1, 2025 — Rated 10 out of 10 by Austin Embry Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Fair prices. Nice people.
Jordan and everyone that helped me didn’t mess around, they got me the best deal they could right out of the gate.
My 2 year old son had a good time, which is saying something, Jordan gave him a juice box and snacks.
Just felt like dealing with real honest people the whole time.
10/10 experience.
If you don’t feel like haggling with a bunch of car dealers over buying a car, just go see Jordan and the guys over at Don Franklin. They will hook you up.
Also, Jordan needs a raise. I don’t know what you’re paying that guy, but you should pay him more. He’s going above and beyond with it.

Report a concern   February 26, 2025 — Rated 10 out of 10 by Amanda Robbins Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and helpful service and good parts. Excellent!!

Report a concern   February 26, 2025 — Rated 10 out of 10 by S.Y. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

They are very helpful and very knowledgeable and very Nice .

Report a concern   February 26, 2025 — Rated 10 out of 10 by C.W. Don Franklin London Ford - Service
What do you like about our products and services?

Hadgoodservicelovethecarwash

Report a concern   February 26, 2025 — Rated 10 out of 10 by K.C. Don Franklin London Ford - Service
What do you like about our products and services?

They were all nice and helpful

Report a concern   February 25, 2025 — Rated 10 out of 10 by D.S. Don Franklin London Ford - Service
What do you like about our products and services?

Good guy running the service department Robbie Brown

Report a concern   February 25, 2025 — Rated 10 out of 10 by T.S. Don Franklin London - Sales
What do you like about our products and services?

Smooth and easy deal

Report a concern   February 25, 2025 — Rated 10 out of 10 by Hayley Lawson Don Franklin London - Sales
What do you like about our products and services?

Great services with Austin Davis, entire staff is friendly and knowledgeable.

Report a concern   February 24, 2025 — Rated 10 out of 10 by S.O. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Quick service and extra care

Report a concern   February 24, 2025 — Rated 10 out of 10 by W.O. Don Franklin London Ford - Service
What do you like about our products and services?

Quick service

Report a concern   February 24, 2025 — Rated 10 out of 10 by S.O. Don Franklin London - Sales
What do you like about our products and services?

Took extra care !

Report a concern   February 24, 2025 — Rated 10 out of 10 by Lisa Gibbons Don Franklin London Ford - Service
What do you like about our products and services?

People are very nice and I don't have a problem getting in for vehicle service

Report a concern   February 24, 2025 — Rated 10 out of 10 by D.C. Don Franklin London Ford - Service
What do you like about our products and services?

Good service with knowledgeable people

Report a concern   February 24, 2025 — Rated 10 out of 10 by C.C.T. Don Franklin London Ford - Service
What do you like about our products and services?

Very nice they listen go see what the problem is nice people

Report a concern   February 24, 2025 — Rated 10 out of 10 by Jerry Wells Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Courtesy knowledge of products

Report a concern   February 24, 2025 — Rated 10 out of 10 by James Brewster Don Franklin London Ford - Service
What do you like about our products and services?

Quick,courteous and informative

Report a concern   February 24, 2025 — Rated 10 out of 10 by Casey Cornett Don Franklin London Ford - Service
What do you like about our products and services?

Service is great as usual everybody’s polite and real nice and they got the job done in a short time. But what is surprising is I’d rather go to their service center because the prices at their service center are comparable or cheaper than going somewhere else to have your work done like tires and oil and stuff like that.

Report a concern   February 24, 2025 — Rated 10 out of 10 by K.R. Don Franklin London Ford - Service
What do you like about our products and services?

The services are great.

Report a concern   February 24, 2025 — Rated 10 out of 10 by K.V. Don Franklin London Ford - Service
What do you like about our products and services?

The service is very professional and friendly. There is a clean, comfortable area to wait.


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