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Customer Testimonials
Y'all are awesome
It is very handy to be able to schedule all of my auto needs with one phone call. I'm currently in the market for a bigger truck (f350 dually). I'm sure I will get the best price here so as not to spend so much time and money shopping around.
What were told was pretty accurate. Friendly and helpful staff
James was the best at keeping me updated about progress in my service
Great service
Friendly service people and great service always willing to help out!!!!
Great customer service
In my past history of going to other dealerships you cannot negotiate to get a vehicle your salesman and manager kept working with us to get the monthly payments that we wanted and we really appreciate it 10 out of 10 products and services we are really pleased
ALWAYS Do a good job.
Excellent
U have better deals on cars and u try to work with the customers to get a car of their choice
Very knowledgeable and very good quality and prompt service. Very professional!!
Everything and everyone
Their kindness and professionalism
Trust worthy vehicles and timely, reliable service.
Fast service and friendly
I absolutely love my Ford Ranger and how Cameron and the rest of the sales people at Don Franklin went out of there way to make sure they got right payment for me. I wasn’t pushed into almost buying a different vehicle before the Ranger and that matters to me. Some dealerships don’t care as long as they get their money. A big thanks again for my purchase.
Friendly
Work is done correctly and in a timely fashion. The techs are knowledgeable about my Ford truck. I have not had any problems with the service that I have received.
Prompt service is what I appreciate service with a smile waiting area is good 😊 too
Good service and friendly employees
Staff is very friendly and helpful, service is top quality and very professional.
Austin was my salesman. He was very up front about everything. He was very kind and fast with his business. They actually try to help people who can’t afford a huge down payment!! I would recommend them over anyone else in London. Thank yall so much for your services.
Kendra Ward and Ashley walker were very in finding me excatly what I asked for
Fast and good service
1st of all I love your facility, it’s amazing. Your service employees are always above and beyond in terms of friendly and helpful. I’ve been doing business with your service dept for close to twenty years so I’ve had lots of interactions and it’s always the same, great service dept team. They also always help with coupons and the ford pass reward points as well. 3/24/25
Friendliness of staff.
The honesty, good service, good priducts
I like the service I receive at don franklin. I have dealt with other dealerships and don franklin tops them all No comparison.
Misty was very professional and not pushy. Very nice salesperson to work with.