Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   June 6, 2025 — Rated 10 out of 10 by Jackson McCann Don Franklin London Ford - Service
What do you like about our products and services?

They are friendly, try to get your car ready asap. We love your waiting room very comfortable . Larry was great.
Report a concern   June 6, 2025 — Rated 10 out of 10 by Kenneth Davis Don Franklin London Ford - Service
What do you like about our products and services?

My service advisor was very helpful. He and the tech were determined to solve the problem I was having with my car
Report a concern   June 6, 2025 — Rated 10 out of 10 by Jennifer Muncy Don Franklin London Ford - Service
What do you like about our products and services?

The salesman was very respectful and wanted to make 100% sure that we were happy with our purchase. Everyone involved with our purchase made it frighteningly easy for us and had us taken care of so quickly. They took all the stress out of the process! I would have to say it was by far the best experience we have had with purchasing a new vehicle.

Report a concern   June 6, 2025 — Rated 10 out of 10 by W.H. Don Franklin London - Sales
What do you like about our products and services?

Friendly service

Report a concern   June 6, 2025 — Rated 10 out of 10 by L.B. Don Franklin London Ford - Service
What do you like about our products and services?

The timely manner
Report a concern   June 6, 2025 — Rated 9 out of 10 by C.F. Don Franklin London Ford - Service
What do you like about our products and services?

in quick out quick
Report a concern   June 6, 2025 — Rated 10 out of 10 by P.C. Don Franklin London Ford - Service
What do you like about our products and services?

Reasonable time for service performed

Report a concern   June 6, 2025 — Rated 10 out of 10 by Q.H. Don Franklin London Ford - Service
What do you like about our products and services?

I can always get in for service and it is very quick and thourough. Check everything.
Report a concern   June 6, 2025 — Rated 10 out of 10 by M.C. Don Franklin London Ford - Service
What do you like about our products and services?

How you treat me as if I were driving a new car. My car is a 2004 Mercury Marquee.

Report a concern   June 6, 2025 — Rated 10 out of 10 by Tonya Lewis Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Can get you exactly what you want.

Report a concern   June 6, 2025 — Rated 10 out of 10 by B.G. Don Franklin London - Sales
What do you like about our products and services?

Very nice place

Report a concern   June 6, 2025 — Rated 10 out of 10 by B.G. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very professional very helpful and I would be likely to come back to the dealership
Report a concern   June 6, 2025 — Rated 10 out of 10 by Chelsey Stigall Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I had a car salesman’s Eli who was so helpful about my questions. And trying to help me get a car.

Report a concern   June 6, 2025 — Rated 10 out of 10 by Lonnie Roaden Don Franklin London Ford - Service
What do you like about our products and services?

Good service, pick up and delivery

Report a concern   June 6, 2025 — Rated 10 out of 10 by N.L. Don Franklin London Ford - Service
What do you like about our products and services?

Fast friendly efficient service
Report a concern   June 3, 2025 — Rated 10 out of 10 by Arthur Privett Don Franklin London Ford - Service
What do you like about our products and services?

great tech that waited on me when i came in hope he is the one i get every time very freindly
Report a concern   June 3, 2025 — Rated 10 out of 10 by L.P. Don Franklin London - Sales
What do you like about our products and services?

Lee was awesome. I told him my budget and he was very helpful.
Report a concern   June 3, 2025 — Rated 10 out of 10 by Lisa Wilburn Don Franklin London - Sales
What do you like about our products and services?

Nice cars and good service

Report a concern   June 3, 2025 — Rated 10 out of 10 by M.H. Don Franklin London Ford - Service
What do you like about our products and services?

Service was great!
Report a concern   June 3, 2025 — Rated 10 out of 10 by Andrea Lamon Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The service given to us was the best we ever received at a vehicle dealership. Everyone listened and understood our needs. There was no pressure to buy, just simple guidance and we found what we looked for. We were able to sign documents on line and the vehicle was delivered to us. I would recommend this dealership to anyone
Report a concern   June 3, 2025 — Rated 10 out of 10 by Gary Scott Don Franklin London Ford - Service
What do you like about our products and services?

Great people that are always helpful and they always do great work

Report a concern   June 3, 2025 — Rated 10 out of 10 by Lowell Davis Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The best service I’ve ever had!
Report a concern   June 2, 2025 — Rated 10 out of 10 by D.T. Don Franklin London Ford - Service
What do you like about our products and services?

I had my oil changed and it was very quick and satisfying

Report a concern   June 2, 2025 — Rated 10 out of 10 by B.S. Don Franklin London Ford - Service
What do you like about our products and services?

Service is on time for us
Report a concern   June 1, 2025 — Rated 10 out of 10 by Justin Gilpatrick Don Franklin London Ford - Service
What do you like about our products and services?

Great service great people
Report a concern   June 1, 2025 — Rated 10 out of 10 by E.R. Don Franklin London Ford - Service
What do you like about our products and services?

Quick and friendly service staff
Report a concern   June 1, 2025 — Rated 10 out of 10 by R.S. Don Franklin London Ford - Service
What do you like about our products and services?

They are very nice
Report a concern   June 1, 2025 — Rated 10 out of 10 by Debra Richmond Don Franklin London Ford - Service
What do you like about our products and services?

Courtesy from service dept and professionalism.

Report a concern   June 1, 2025 — Rated 10 out of 10 by Charles Gregory Long Don Franklin London Ford - Service
What do you like about our products and services?

Fast and friendly service and they really take care of my needs and go over everything on my car

Report a concern   June 1, 2025 — Rated 10 out of 10 by G.W. Don Franklin London Ford - Service
What do you like about our products and services?

Professional services & trusted products!

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