Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   March 15, 2025 — Rated 10 out of 10 by Maria Rivera Delgado Don Franklin London - Sales
What do you like about our products and services?

The services and salespeople

Report a concern   March 15, 2025 — Rated 10 out of 10 by Cecilia Simpson Don Franklin London Ford - Service
What do you like about our products and services?

Great customer service
Report a concern   March 15, 2025 — Rated 10 out of 10 by K.C. Don Franklin London Ford - Service
What do you like about our products and services?

Always friendly people and good service

Report a concern   March 15, 2025 — Rated 10 out of 10 by B.P. Don Franklin London Ford - Service
What do you like about our products and services?

Great service
Report a concern   March 14, 2025 — Rated 10 out of 10 by Mark Watson Don Franklin London Ford - Service
What do you like about our products and services?

Great service and communication, an easy experience.
Report a concern   March 14, 2025 — Rated 10 out of 10 by Anita Smallwood Don Franklin London Ford - Service
What do you like about our products and services?

Professional and friendly personnel. Thank you . I missed my scheduled appointment because I had misplaced my keys. Chris called me the next day and rescheduled another appointment. I picked up my car and he made sure the tires had sufficient air in all four tires . Again, thanks to all for your support and help!

Report a concern   March 14, 2025 — Rated 10 out of 10 by W.C. Don Franklin London Ford - Service
What do you like about our products and services?

Very pleasant

Report a concern   March 14, 2025 — Rated 10 out of 10 by S.M. Don Franklin London Ford - Service
What do you like about our products and services?

Bought a brand new F350. Issue with leaking transmission oil straight away. Ford fixed it as expected ASAP. Service team were friendly, prompt and thorough. Zero complaints.
Report a concern   March 14, 2025 — Rated 10 out of 10 by S.H. Don Franklin London - Sales
What do you like about our products and services?

Very friendly staff and Very helpful.

Report a concern   March 14, 2025 — Rated 10 out of 10 by L.C. Don Franklin London Ford - Service
What do you like about our products and services?

Always top notch!
Report a concern   March 14, 2025 — Rated 10 out of 10 by B.B. Don Franklin London Ford - Service
What do you like about our products and services?

I like having the Quick Lane service.
Report a concern   March 14, 2025 — Rated 10 out of 10 by Christie Wooton Don Franklin London Ford - Service
What do you like about our products and services?

Prompt service, friendly help!

Report a concern   March 14, 2025 — Rated 10 out of 10 by J.M. Don Franklin London Ford - Service
What do you like about our products and services?

When my Ford 150 lariat broke down while traveling your service department did an excellent job repairing my vehicle under warranty. I had to overnight, but Jared did all the work of getting me a rental under warranty to return to Tennessee the following day until the part arrived, and notified me to come back and pick up my truck when it was finished. I had my dog one traveling, and everybody was pet friendly, including bringing me water while I waited for my truck problem to be diagnosed all in all. It made a bad situation a lot better I really appreciated everybody at your dealership.
Report a concern   March 14, 2025 — Rated 10 out of 10 by D.C. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Misty was absolutely a delight to talk to, she made us feel so welcome and enjoyed the experience

Report a concern   March 14, 2025 — Rated 10 out of 10 by Danny Clark Don Franklin London Ford - Service
What do you like about our products and services?

Very quick
Complimentary car wash
Report a concern   March 14, 2025 — Rated 10 out of 10 by Stanley Baker Don Franklin London Ford - Service
What do you like about our products and services?

Simply great service at a reasonable price!!!
Report a concern   March 14, 2025 — Rated 10 out of 10 by B.C. Don Franklin London Ford - Service
What do you like about our products and services?

Love the fellas at Don Franklin Ford!
Report a concern   March 14, 2025 — Rated 10 out of 10 by L.A. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Simple process and fair
Report a concern   March 13, 2025 — Rated 10 out of 10 by Linda Dugger Don Franklin London Ford - Service
What do you like about our products and services?

Fast service

Report a concern   March 13, 2025 — Rated 10 out of 10 by Amy Mitchell Don Franklin London Ford - Service
What do you like about our products and services?

friendly,Professional and fast.
Report a concern   March 12, 2025 — Rated 10 out of 10 by C.W. Don Franklin London Ford - Service
What do you like about our products and services?

Quick, professional service and great staff.
Report a concern   March 12, 2025 — Rated 10 out of 10 by C.W. Don Franklin London Ford - Service
What do you like about our products and services?

Every thing was good
Report a concern   March 12, 2025 — Rated 10 out of 10 by J.H. Don Franklin London Ford - Service
What do you like about our products and services?

Fast sevier
Report a concern   March 12, 2025 — Rated 10 out of 10 by M.P. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Nice
Report a concern   March 12, 2025 — Rated 10 out of 10 by T.M. Don Franklin London Ford - Service
What do you like about our products and services?

Speed of Service
Report a concern   March 12, 2025 — Rated 10 out of 10 by S.B. Don Franklin London - Sales
What do you like about our products and services?

We had a great experience. Thank you for the wonderful service! -The Last name removed’s
Report a concern   March 12, 2025 — Rated 10 out of 10 by D.C. Don Franklin London Ford - Service
What do you like about our products and services?

We were satisfied with the service we received. Thanks.
Report a concern   March 12, 2025 — Rated 10 out of 10 by G.J. Don Franklin London Ford - Service
What do you like about our products and services?

Service personnel

Report a concern   March 12, 2025 — Rated 10 out of 10 by Wanda Bowling Don Franklin London Ford - Service
What do you like about our products and services?

Getting me in and out. Washing my car!! Thank you so much!!
Report a concern   March 12, 2025 — Rated 10 out of 10 by John Avera Don Franklin London Ford - Service
What do you like about our products and services?

Much quicker than I was expecting, and I was a walk-in!

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