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Customer Testimonials
Great service. Very respectful.
Genuine people
Nice selection of auto mobiles. Friendly staff
Convenient location.
Always got dependable vehicles an service is good
Don Franklin has an excellent choice of new cars and tracks
All their team members were fantastic and very courteous and showed wonderful hospitality
Friendly service and helpful people
great job as always...
Jakes Stines is top notch , goes above and beyond, the techs are a disaster leaving oil caps off a 100k pickup? Get real
Jacob in service went way above and beyond to help us. He answered every question, calmed another customer who had a problem that wasn't his fault, and even did a followup call to check in.
The service was great
Great service, great dealer!
Don Franklin has served our needs well, with the wonderful staff to assist us in our new car journey, Misty was wonderful every step of the way!
The quick service, and accommodation. And working with you to make sure you walk out the door with keys in hand. Salesman make you feel at home!!
Always nice. Very professional. Find problems if you ask them too when no one else can.
Everything! Don Franklin London has been wonderful to work with on any and all needs I have for my car. They’re the only ones I allow to work on mine, and they never disappoint. They’re why I bought my car there! The service department is top notch, and I trust them to do right by me with honest and fair service. They’re the best!
Always do an excellent job. Friendly service
Everyone is very polite and my service was taken care timely and efficiently.
Worked with me to get me in my new truck fixed
it to my standards and delivered it to me at a convenient location after the repairs were completed
Everything
Truck was in and out like a flash, with courtesy car to go eat. 5 Star
Customer service was amazing!
Nice employees to work with.
Chris was great. I was in and out super quick. Great job 👏
Great people and good service. Wish they would go back to washing car after doing work.
Ivan and Tim were very good to me. They asked me what I was looking to spend and stayed within that budget. Thats more than I expected! I have always hated car shopping because the dealers are predatory! I can NOT say that about these gentlemen that were just great to me. I have owned Chevrolets and BMW my whole life. I think I might be a Lincoln person after this truly great experience.
Outstanding sales and financial people.
Sales person Misty was respectful, friendly and efficient.
She located the vehicle I wanted.
Will made the financial process run smoothly.
Its good
I like the service I receive at don franklin. I have dealt with other dealerships and don franklin tops them all No comparison.