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Customer Testimonials
Always get an appt when I need it. Fast and professional.
Great services
Friendly team, transparent sales process, all around best experience I’ve had with a dealership. Thank you, Cameron.
Jimmy Pie Crock was the best guy ever getting me in for an oil change so quick. This young man deserves a raise.
Ease of scheduling
Clean waiting area
Fast service
They were friendly and were very quick with services. They checked everything on my car and let me know what was needed.
They made you comfortable
Oil change was done in a timely manner. Everyone was super ice and professional
Had a good experience
Didn’t have to wait too long for tires and oil change! Excellent service !
You people are so good
Appointments are fast and efficient
Fast and friendly service
Fast reliable service and they let you know when a problem has occurred and the solution to fix the problem! The workers are always friendly and helpful when you have any questions about a car or truck the sales team will always helpful when buying a car or vehicle of any type
Great services
Always fast and professional service
Quick on time
Staff is very helpful and friendly service department is very good
Great Service and Customer Service.
Fast service and friendly
Very responsive to my needs and a very nice bunch
I was thinking about going midsize but the price was close enough to a full size I went with it and because of the 5.0 engine.
Very helpful and made it possible to get the vehicle I wanted and wasn't pushed into what they wanted to sell.
Friendly staff. Ease of buying
My salesman and the staff was excellent to deal with. I will definitely be back when I am ready to purchase again.
I love the durability and look of my F150 and the service dept is amazing
I like the transparency of being able to look into the service bays from the waiting room. I like how clean three waiting area is and that it has plenty of seating. Also that there are tables and chairs, soft chairs and even desks. Also, it never takes too long which is another HUGE plus!!!
Everything. Great truck buying experience!
I always get excellent service at Don Franklin. The shop guys are always great!

Misty Couch was a phenomenal person to work with. She went above and beyond to get us every detail we needed to make us comfortable with buying our new Aviator. Definitely, an easy and enjoyable experience!!!